1. Student's name: Hua Thi My Hanh 2. Gender: Female
3. Date of birth: December 10, 1995
4. Place of birth: Hanoi
5. Decision on recognition of students No. 2705/2020/QD-XHNV dated December 24, 2020 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
Extended from 12/2022 to 06/2023
Extended from 06/2023 to 12/2023
7. Thesis topic: Information service for users at the Hanoi University of Industry Library Information Center during the period of Covid 19 prevention
8. Major: Information - Library Code: 8320201.01
9. Scientific instructor: Dr. Tran Thi Thanh Van, Faculty of Information - Library, University of Social Sciences and Humanities.
10. Summary of thesis results:
- Research and synthesize theoretical basis on the current status of information service work at the Center, propose solutions to improve the effectiveness of information service work, best meet information needs, contributing to improving the quality of scientific research and training of the School.
- Briefly present the characteristics, analyze and evaluate the current status of information service for users at the Center before and after the Covid 19 prevention period.
- Study the current status of information service for users at the Center during the Covid 19 prevention period to propose new solutions to improve the quality of information service for users.
- Analyze and evaluate the practical results of information service work at the Center before Covid 19, during Covid 19, and after Covid 19.
- Propose effective recommendations to improve user service at the Center in the event of a similar epidemic occurring in the future.
11. Practical application:
- The research results achieved contribute to improving information service for users at the Library Information Center - Hanoi University of Industry when an epidemic occurs in the future.
- Use research results as reference materials for information agencies and libraries in improving service to information users when future epidemics occur in their operations.
- Use research results as reference materials for students majoring in information and library science.
12. Further research directions:
13. Published works related to the thesis:
INFORMATION ON MASTER'S THESIS
1. Full name: Hua Thi My Hanh 2. Sex: Female
3. Date of birth: December 10, 1995 4. Place of birth: Hanoi
5. Admission decision number: 2705/2020/QD-XHNV Dated December 24, 2020 the Headmasters of the University of Social Sciences and Humanities, Hanoi National University.
6. Changes in academic process:
Extended from December 2022 to June 2023
Extended from June 2023 to December 2023
7. Official thesis title: Serving information users at the Library Information Center of Hanoi University of Industry during the covid 19 prevention period
8. Major: Library and Information Science 9. Code: 8320201.01
10. Supervisors: Ph.D. Tran Thi Thanh Van, Library and Information science, Hanoi University of Social Sciences and Humanities - Hanoi National University
11. Summary of the findings of the thesis:
Research and synthesize the theoretical basis for the current status of information user service at the Center, propose solutions to improve the effectiveness of information user service, and best meet the information needs of contributors. part of improving the quality of scientific research and training of the University.
Briefly present the characteristics, analyze and evaluate the current status of information user service at the Center before and after the Covid 19 prevention period.
Find out the current situation of serving information users at the Center during the Covid 19 prevention period in order to come up with new solutions and improve the quality of serving information users.
Experiment, analyze and evaluate the practical results of serving information users at the Center in the period before Covid 19, during Covid 19, and after Covid 19.
Make recommendations to effectively improve information user service at the Center in the event of a similar epidemic occurring in the future.
12. Practical applicability, if any:
The research results achieved contribute to improving the service of information users at the Library Information Center - Hanoi University of Industry when epidemics occur in the future.
Use research results as a reference for information and library agencies in improving their operations in serving information users when epidemics occur in the future.
Utilizing research results as references for information majors – library.
13. Further research directions, if any:
14. Thesis-related publications:
