Hotel Management major

Issued pursuant to Decision No. 2215/QD-XHNV, dated April 24, 2026, by the Rector of the University of Social Sciences and Humanities.

PART I: GENERAL INTRODUCTION TO THE TRAINING PROGRAM

1. Some information about the training program

- Name of the training program:

+ Vietnamese: Hotel Management

+ English: Hotel Management

- Training program code: 7810201

- Language of instruction: Vietnamese

- Graduation title: Bachelor

- Training duration: 4 years

- Name of the graduation certificate:

+ Vietnamese: Bachelor of Hotel Management

+ English: The Degree of Bachelor in Hotel Management

- The unit assigned to conduct the training: Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.

2. Objectives of the training program

2.1. General Objectives

Graduates in Hotel Management are trained to possess comprehensive knowledge of hotel management; solid professional skills and diverse professional competencies; good political and ethical qualities, a responsible, independent, and cooperative work attitude; an awareness of preserving, protecting, and promoting tourism resources; and the ability to adapt and work in a multicultural environment, meeting the high-quality human resource needs of the labor market and the challenges of the industrial revolution and globalization.

2.2. Specific Objectives

- To train students to master the basic knowledge of social sciences and humanities, management science, business administration, and tourism science, as well as comprehensive knowledge in various fields of hotel business operations such as hotel business management, front desk management, food and beverage management, room service management, etc., so that they can apply this knowledge to research, business, and hotel management, providing quality services that satisfy customer needs and ensuring sustainable tourism development;

- To train students to be proficient in the basic skills and professional practices of the hotel industry; to know how to organize, supervise, and manage work while ensuring the best working principles and procedures; to be able to participate in adjusting and implementing strategies, projects, and business production plans of hotel enterprises as well as policies at state management agencies on tourism and hotels; to have the skills to conduct independent, practical research in the field of tourism and hotels, participate in scientific research, and teach about hotels; to have presentation skills, interpersonal communication skills, teamwork skills, and to use specialized English proficiently;

- To train learners to possess critical thinking skills, self-learning abilities, independent research skills, and the ability to work independently and proactively, assuming leadership roles when necessary; to scientifically build and defend personal viewpoints, plan, coordinate, monitor, and improve professional activities in accordance with the professional context; to be confident, flexible, capable of handling situations, and adapting to an international work environment; to have a sense of responsibility towards their work and profession, towards customers and the community, and to adhere to professional ethics; and to have an awareness of preserving cultural and natural resources, contributing to sustainable tourism development.

3. Admission Information

3.1. Admission methods

According to the regulations of Vietnam National University, Hanoi and the admission information of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, which is published annually.

3.2. Eligibility Criteria

According to the regulations of Vietnam National University, Hanoi and the admission information of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, which is published annually.

3.3. Projected enrollment size

According to the quotas approved by Vietnam National University, Hanoi and the admission information of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, published annually.

PART II: LEARNING OUTCOMES OF THE TRAINING PROGRAM

1. Regarding knowledge

PLO 01. Applying basic knowledge of political theory, philosophy, economics, sociology, law, and technology to understand and address academic and real-life issues in the contemporary context;

PLO 02. Applying fundamental knowledge of academic standards, professional ethics, creative thinking, design thinking, entrepreneurship, information technology, and AI tools to analyze and solve professional and life problems in the context of the digital age;

PLO 03. Applying foundational knowledge of management, communication, scientific research methods, principles, models, and processes in the field of social sciences and humanities;

PLO 04. Applying knowledge of hotel management to research, business, and management activities in tourism, hotels, and restaurants;

PLO 05. Able to apply practical professional knowledge to research, business, and management activities in tourism, hotels, and restaurants;

PLO 06. Applying in-depth knowledge of the industry (hotel business management, front desk management, room service management, food and beverage management, etc.) to research, business, and management activities in hotels and restaurants, providing quality services, and aiming for sustainable development;

2. Regarding skills

PLO 07. Master the basic skills and practices of the hotel management profession;

PLO 08. Possesses the skills to identify problems and propose solutions in business and hotel/restaurant management contexts;

PLO 09. Proficient in using information technology, machinery, equipment, and specialized software in studies and work;

PLO 10. Proficient in English at level B1, equivalent to level 3 (according to the 6-level Foreign Language Proficiency Framework for Vietnam) as prescribed by the Ministry of Education and Training and Hanoi National University; Proficient in English for tourism and specialized English in academic, research and professional practice activities;

PLO 11. Design and implement research, management, and communication activities in a practical environment;

PLO 12. Proficient in presentation skills, interpersonal communication skills, teamwork skills, negotiation skills, and persuasion skills;

3. Level of autonomy and responsibility

PLO 13. Develop critical thinking, self-learning, self-research, independent and proactive work skills, and assume leadership roles when necessary; build and defend personal viewpoints scientifically; plan, coordinate, monitor, and improve professional activities in accordance with the professional context;

PLO 14. Confident, flexible, capable of handling situations, and adaptable to an international work environment;

PLO 15. Demonstrates a sense of responsibility towards work and profession, towards customers and the community, and adheres to professional ethics; Has an awareness of preserving cultural and natural resources, contributing to sustainable tourism development;

4. Job positions that students can take on after graduation.

- Specialists in state management agencies for tourism and hospitality;

- Executive, business, human resources, finance, marketing staff… in tourism businesses, hotels, and restaurants;

- Managers and staff in accommodation establishments such as hotels, resorts, cruise ships, homestays, etc., or in restaurants, food and beverage businesses, and event organizers;

- Managers and specialists in transportation companies, airlines, etc.;

- Faculty and researchers in tourism and hospitality training institutions or research centers and institutes;

- To be able to own and operate businesses in the hotel and restaurant industry…;

- Other suitable jobs;

5. Opportunities for further learning and professional development after graduation.

- After graduation, Hotel Management graduates can continue their postgraduate studies to become highly qualified professionals in the tourism field: such as pursuing a Master's degree in Tourism, or transferring to pursue a Master's degree in Arts and Culture, a Master's degree in Vietnamese Studies, a Master's degree in Business Administration, or a Master's degree in Hotel Management or Tourism at foreign universities.

Detailed information about the training program content is available. here