1. Student's full name: NGUYEN PHUONG ANH 2. Gender: Female
3. Date of birth: March 12, 1989
4. Place of birth: Hai Duong City.
5. Decision No. 1698/QD-XHNV dated July 11, 2017, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.
6. Changes in the training process:The thesis defense deadline was extended twice (December 2019 - December 2020)..
7. Thesis title:Standardizing office operations atStudent Support Center - VNU Hanoi.
8. Major: Office Administration; Code: 60340406
9. Scientific supervisor: Assoc. Prof. Dr. Vu Thi Phung.
10. Summary of the thesis results:
Chapter 1. Theoretical and Legal Basis for Standardizing Office Operations
In this chapter, the author outlines some general theoretical issues regarding the scientific organization of office operations; the necessity and content of standardizing office operations.
Chapter 2. Survey and assessment of the current state of office operations at the Student Support Center.
Based on the scientific foundations outlined in Chapter 1, the author conducts a practical survey, identifying the advantages and limitations, and analyzing the causes of these limitations and shortcomings in the standardization of office operations at the Student Support Center.
Chapter 3. Solutions for Standardizing Office Operations at the Student Support Center
Based on the summary of the current situation in Chapter 2, this chapter proposes several solutions to standardize office operations at the Student Support Center, emphasizing the need to supplement and improve some existing regulations and procedures at the Student Support Center.
11. Practical applications:
This thesis assesses the current state of standardization of office operations at the Student Support Center and proposes several scientifically sound and feasible solutions for standardizing office operations, contributing to the development of the Student Support Center in the next phase. The thesis serves as a reference document for the management of the Student Support Center.
12. Future research directions: Continue researching measures to develop regulations and rules regarding office operations.
13. Published works related to the thesis: None.
INFORMATION ON MASTER'S THESIS
1. Full name: NGUYEN PHUONG ANH 2. Sex: Female
3. Date of birth:12/03/1989
4. Place of birth: Hai Duong City
5. Admission decision number:1698/QD-XHNVDatedJuly 11, 2017 from the President ofUniversity of Social Sciences and Humanities, Vietnam National University -Hanoi
6. Changes in academic process: Two times of extensionfor thesis protection (12/2019-12/2020)
7. Official thesis title: Standard of official activities at the Student Support Center - VNU
8. Major: Office administration Code: 60340406
9. Supervisors:A/Professor, PhD. Vu Thi Phung
(Full name, academic title and degree)
10. Summary of the findings of the thesis:
(Summarize them with stress on thenew sensations, if any)
Chapter 1. Theoretical and legal concepts for standardizing official operations
In this chapter, the author outlines some theoretical basic concepts about the scientific organization of official operations; the need and the content for standardization of official operations.
Chapter 2. Survey and assessment of official operations at the Student Support Center - VNU
Based on the scientific basis on chapter 1, The author examines the reality situation, highlighting out the advantages and disadvantages and analyzing the causes of the limitations and issues existing of the standardization of official activities at the Student Support Center.
Chapter 3. Some solutions to standardize official operations at the Student Support Center - VNU
Based on the results of current situation of standardizing official operations at the Student Support Center in Chapter 2, in this chapter the author strongly proposes numerous solutions to standardize official operations at the Student Support Center, in which emphasizing on supplementing and improving standardizing official operations at the Student Support Center
11. Practical applicability, if any:
The thesis assesses the current status of standardized official activities at the Student Support Center and proposes a number of scientific and feasible solutions to standardize official operations, contributing to the construction and development of the Student Support Center in the next stage. Thesis is the reference for management of Student Support Center.
12. Further research directions, if any: Continuing to study methods to develop regulations and regulations on official activities.
13. Thesis-related publications: No
