Aiming to establish a formal code of conduct for the University, the Trade Union of the University of Social Sciences and Humanities organized a seminar on May 22, 2010, with the participation of representatives from various departmental trade unions.This was a fascinating topic that garnered significant attention, as evidenced by over 10 papers submitted to the seminar, offering diverse perspectives and content reflecting various aspects of workplace culture within the school. In response to the question "What is workplace culture?", Associate Professor Dr. Vu Thi Phung (Department of Archival Studies and Office Management) provided the definition: “Workplace culture is the sum total of tangible and intangible values, including the level of awareness, organizational and management methods, environment and landscape, working facilities, professional ethics, and communication and behavioral styles of civil servants, aiming to build a civilized, courteous, lawful, and highly efficient workplace.” Based on this, the paper proposed four criteria for measuring the workplace culture of an agency: the level of awareness of officials and employees; the level and methods of management and operation of the agency; the communication and behavioral style of officials and employees; landscape and working environment.
Regarding the role of workplace culture, all speakers agreed that building and improving workplace culture would contribute to fostering trust and unity among faculty, staff, and students in enhancing the effectiveness and quality of research and training; building the brand and ensuring the sustainable development of the university. Many opinions pointed out shortcomings in the current workplace culture of faculty and students, such as: arriving late for meetings, engaging in private conversations during meetings, impolite behavior towards clients and colleagues, inappropriate attire at work, unprofessional work style, and a lack of responsibility for assigned tasks. To improve workplace culture, opinions focused on solutions such as: raising awareness among faculty and students about the university's position, mission, and social responsibility; applying ISO standards to control and professionalize management activities; and implementing policies and mechanisms to care for the well-being of faculty and staff. Focus on building a positive image of the unit's work environment, establishing formal regulations on school culture and ethics...
