University of Social Sciences and Humanities - VNU Hanoi

I. General Information

• Year of birth: 1979.
• E-mail:dung1911.ussh@gmail.com
• Affiliation: Department of Tourism Studies.
• Academic degree: PhD. Year received: 2017.
• Training process:

2003-2006: Master's degree in Tourism, Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.

2011-2017: PhD in Cultural Management, Vietnam National Institute of Culture and Arts.

• Language proficiency: English, TOEIC 680 (July 2016).

• Main research areas: Hotel and restaurant business management; Management and operations of reception, F&B, housekeeping... in accommodation establishments; Human resource management in accommodation establishments; Security and safety in accommodation business; Supplementary services business in hotels and restaurants; Event organization in hotels and restaurants; Corporate culture in hotel and restaurant business...

II. Scientific works

Article

1. "Business travel activities and the role of the hotel system"International Workshop “Business Tourism and Tourism Development in Vietnam”, University of Toulouse II (France), December 2003.
2. ""The current state of human resource training and utilization in tourism".Workshop “Human Resource Training and Scientific Research in Tourism - Issues to be Raised”,University of Social Sciences and Humanities, December 2005.
3. "Current situation and experiences from human resource training and development in 5-star hotels in Hanoi.Workshop “Tourism Research and Training in Vietnam in the Process of International Integration”, University of Social Sciences and Humanities, May 2007.
4. "Hotel branding in the context of integration, Seminar “Vietnam Tourism in the Trend of Global Integration”, University of Social Sciences and Humanities, December 2009.
5. "Hotel branding in the context of integration"Vietnam Tourism Magazine, No. 3/2010.
6. "Current status of environmental management and protection in accommodation establishments in Vietnam"International Workshop “Integrated Waste Management in Restaurants, Hotels and Resorts”Fiji, June 2010.
7. "The secret to quality restaurant service"Vietnam Tourism Magazine, No. 8/2011.
8. "Some experiences on managing restaurant service quality in the current context"Workshop “Sustainable Tourism Development - The Context of the Current Economic Crisis”, University of Social Sciences and Humanities, April 2012.
9. "Vietnamese cuisine in 5-star hotels in Hanoi"International Conference "Tourism, Cuisine and Business Management Issues", University of Social Sciences and Humanities, September 2012.
10. "Exploring the value of Vietnamese cuisine"”,Vietnam Tourism MagazineIssue 1+2/2013.
11. "Business culture - A guiding role in service businesses"Conference of Young Faculty Members and Postgraduate Students, Academic Year 2013-2014, University of Social Sciences and Humanities, April 2014.
12. "Hotel corporate culture in Hanoi"Vietnam Tourism Magazine, No. 4/2014.
13. "Credit-Based Training Method - Fundamental Innovations in Higher Education at the University of Social Sciences and Humanities"Workshop "Fundamental and Comprehensive Innovation Solutions for Higher Education - A Perspective from the University of Social Sciences and Humanities", University of Social Sciences and Humanities, November 2014.
14. "Linking tourism training to meet social needs"Workshop "Tourism Training in Research Universities", University of Social Sciences and Humanities, April 2015.
15. "Building a corporate culture for hotels"Vietnam Tourism Magazine,Issue 11/2015.
16. "Some theoretical issues in the study of hotel corporate culture in Vietnam"Journal of Cultural Studies, number 5 (21), 2015.
17. "Social responsibility of 5-star hotel businesses in Hanoi"Seminar "Building Vietnamese corporate culture and entrepreneur culture for sustainable development", Ministry of Culture, Sports and Tourism, October 2016.
18. "Corporate culture in the hotel business in Vietnam"Journal of Cultural Studies, number 3 (25), 2016.
19. "Business philosophy in luxury hotels"Vietnam Tourism Magazine, No. 6/2017.

III. Science and Technology Projects at all levels

1. Potential and development direction of weekend tourism in the Northern tourism region for the Hanoi market (typical examples: Ha Tay and Bac Ninh).(co-authored),Special research project, Vietnam National University, Hanoi, QG-01-19, 2006.