Introducing some soft skills training courses at the Center for Foreign Languages & International Educational Exchange Promotion.
1. List of courses
Communication/Interpersonal Skills
- Gaining the favor of your partner in communication.
- Skilled at persuading others.
- A good presentation is one that captivates the audience.
- Be able to use communication tactics to build agreement and support.
Teamwork skills
- Identify similarities and differences among individuals within the group.
- Establish common goals for the working group.
- Develop the unique characteristics of the group.
- Assigning tasks within the team.
- Effective teamwork.
- Attract active and enthusiastic participation from members.
- Develop teamwork and commitment to the organization.
- Protect the group's honor.
- Sharing financial benefits.
Presentation skills
- Make sure you complete all the necessary preparations for the presentation.
- Organize the content and structure your presentation.
- Effectively utilize nonverbal communication skills.
- Apply persuasion skills.
- Utilize techniques to encourage listener participation.
Negotiation skills
- Enhance students' confidence in negotiation.
- Understand the different types of negotiation skills and the positive or negative impact each type of negotiation they use has.
- - Understanding of the systematic negotiation process.
- The ability to recognize and apply effective negotiation strategies.
Emotional mastery skills
- Control negative emotions.
- Maintaining positive emotional states can enhance work performance.
Conflict and crisis management skills
- Managing personal crises.
- Managing group conflict.
- Offer a satisfactory solution.
- Resolve conflicts creatively.
Time management skills
- Use your time to achieve what you want.
- Improve your work efficiency and achieve more with less effort.
- Make time for the things you want and that you value.
- Finding balance, fulfillment, and greater satisfaction.
- Focus your time and energy on the things that matter most to you.
- Set and achieve long-term goals.
- Avoid wasting time, and you'll have more productive time each day.
- Completing tasks while reducing anxiety means no longer feeling overwhelmed with work and pressure.
- Become a great time manager in all aspects of life.
Telephone communication and customer service skills
- Recognizing the importance of professional communication over the phone.
- Understanding and applying the "secrets" of effective telephone communication.
- Develop and utilize effective telephone communication techniques, combined with basic customer service skills over the phone.
- Help build the company's image through professional communication and customer service via telephone.
Work organization skills and workplace etiquette.
- Organize office work scientifically and efficiently.
- Manage time, information, documents, and files in a systematic and scientific way.
- Improve your presentation skills.
- Effectively apply communication and interpersonal skills.
Effective and creative thinking skills
- Explore the mechanisms of how the brain works.
- Develop key thinking skills.
- Applying mind maps to life and work.
- Improve your memory.
- Think systematically.
- Unleash the power of your brain through divergent thinking.
2. Duration
2-4 sessions or as requested.
3. Faculty Team
- Holds a Master's degree (MBA) or higher.
- I have many years of experience teaching soft skills as requested by various organizations and institutions.
- They possess the ability to communicate vividly, engagingly, and captivatingly, and have valuable experiences and secrets to share with students.
4. Training methods
This method, which combines skill introductions and practice, group discussions, case studies, and games, will give learners the opportunity to demonstrate how they apply the skills they have learned in real-world situations.
5. Training Certificate
Issued by the University of Social Sciences and Humanities.
6. Class size
Between 15 and 25 students
7. Contact
CENTER FOR FOREIGN LANGUAGES AND PROMOTION OF INTERNATIONAL EDUCATIONAL EXCHANGE
Address: P211/212, Building C, 336 Nguyen Trai Street, Thanh Xuan District, Hanoi
Website: www.ngoaingu-duhoc.com.vn
Telephone: 04.35589437/22126765. Fax: 5586694
Email: ttnn.xhnv@fpt.vn
