1. Full name of doctoral candidate: Nguyen Thi Lien 2. Gender: Female
3. Date of birth: October 27, 1980 4. Place of birth: Hanoi
5. Decision to recognize doctoral students: Decision No. 3618/QD-XHVN dated December 4, 2018, of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes to the training process: extending the training period from December 2021 to December 2023.
The title of the research project has been changed according to Decision No. 980/QD-XHNV dated March 30, 2023, from "Social support services for the elderly in Hanoi" to "Social assistance services in elderly care facilities in Hanoi".
7. Thesis title: Social assistance services in elderly care facilities in Hanoi.
8. Major: Social Work 9. Code: 9760101.01
10. Scientific supervisors: Assoc. Prof. Dr. Nguyen Thi Kim Hoa and Dr. Nguyen Trung Hai
11. Summary of the new findings of the thesis:
*Research objectives: To systematize the theoretical basis of social assistance services for the elderly; to assess the current state of social assistance services for the elderly in public and private care facilities; to analyze the factors affecting social assistance services, and thereby propose solutions to improve the quality of social services for the elderly in current elderly care facilities.
* Research subject: Social assistance services for the elderly in centralized care facilities.
* Research methods used
- To achieve the research objectives, the study utilized several main methods, including document analysis, questionnaire survey, in-depth interviews, and data processing using SPSS 22.0 software. Additionally, the study employed expert opinion survey methods.
* Some key results
- The thesis has highlighted the characteristics of the needs of the elderly in current care centers. The research results also show differences in the needs of the elderly in public and private centers. These differences are explained by the living circumstances, occupations, and incomes of the elderly.
- The study analyzed and synthesized the current state of social assistance services for the elderly, reflecting an assessment of the frequency, effectiveness, difficulties, and advantages in the service delivery process. This situation differs depending on the services provided to the elderly in private and public facilities. However, a fundamental similarity is the limited professionalism of social assistance staff in both types of facilities.
- The study identified and analyzed the groups of factors that most strongly influence the provision of social assistance services for the elderly in care facilities, such as: (1) Legal and policy factors; (2) Factors from the service provider (facilities, service types, staff), (3) Factors from the elderly themselves, and (4) Factors from the elderly's family.
- Based on the current situation, propose some feasible solutions to improve the effectiveness of providing social assistance services to the elderly in existing care facilities.
Novel contributions of the thesis
Scientific significance
- The research findings of this thesis provide a conceptual framework and tools regarding the elderly and social assistance services for the elderly in care centers. It contributes to verifying and developing theories such as needs theory, ecological systems theory, and social role theory. Through these research results, it contributes to raising community and societal awareness about elderly care. It also provides a scientific basis for planning, implementing, and improving social policies for the elderly.
Practical significance
- This research topic examines the current state of social assistance services for the elderly at elderly care centers in Hanoi. The aim is to clarify the term "social assistance services for the elderly" and to outline the provision and access to these services from a social work perspective within these centers. Through this research, the author hopes that the theoretical and practical foundations will provide educational institutions with additional teaching materials and guidance for specialized training in social work/social assistance services for the elderly.
Conclude
- The needs of older adults in public and private care facilities have both similarities and differences. Differences in needs, living conditions, employment, and income of older adults have a significant impact on their demand for social assistance services.
- Social assistance services for the elderly in care facilities vary in frequency and effectiveness of each service; however, there is no difference in the professionalism of the staff providing these services.
- Several solutions need to be proposed: perfecting mechanisms and policies regarding the elderly to promote and diversify care models; establishing mechanisms and policies to encourage the non-public sector to participate in providing elderly care services in the community; creating an equal and healthy environment for the non-public sector when participating in social care services; promoting and creating conditions for staff to improve their professional qualifications, especially in-depth training in the field of social work with the elderly; and supplementing policies and regulations to provide incentives for social assistance staff for the elderly is the most highly recommended solution. Next is the solution from the service provider level: improving facilities and equipment, streamlining procedures and paperwork, and diversifying types and methods of service delivery to meet the increasing needs of the elderly in the community, including those with low incomes. Finally, it is necessary to strengthen communication activities to raise awareness among the elderly, their families, and the community regarding the care and support of the elderly.
12. Directions for further research
To the best of their ability, the doctoral candidate wishes to conduct further, more comprehensive research on the trends in the use of social assistance services for the elderly in care facilities, focusing on assessing the needs of the elderly in public and private settings, and the capacity of current social assistance service systems in elderly care facilities to meet those needs in the context of an aging population. Furthermore, the doctoral candidate hopes to conduct further in-depth assessments of solutions for training social work professionals in elderly care facilities in social work.
13. Publications related to the dissertation:
(1). Le Thanh Ha, Nguyen Trung Hai, Nguyen Thi Lien (2019), “Community-Based Social Services for Elderly in Vietnam”, SSRG International journal of humanities and social science, Vol.6 Issue 5, Paper ID IJHSS-V615P108, pp.58-64, ISSN 2394 – 2703.
(2). Nguyen Thi Lien, Nguyen Thi Ha, Vu Thi Lan Anh (2022), “Current status of elderly social support services in elderly care centers in Hanoi”, Research on Humanities and Social Sciences (IISTE), Vol.10, Issue 9, Vol.12 (18), 2022, pp.45-52, ISSN 2225-0484 (online)
(3). Nguyen Thi Lien, Nguyen Trung Hai (79) (2022), “Factors influencing the performance of social support services for the elderly at care centers in Hanoi”, International Joural of advanced research (IJAR), pp.53-60, ISSN: 2320-5407.
(4). Nguyen Thi Lien, Nguyen Thi Kim Hoa (2022), “Legal basis and solutions for social work human resources training at current elderly care facilities”, The first International conference on the Issues of Social Sciences and Humanities, pp.1064 – 1079, ISBN 978-604-9990-98-4.
(5). Nguyen Thi Lien (2023), “Consulting services for elderly care facilities in Ha Noi”, International Joural of advanced research (IJAR), pp.534-538, ISSN: 2320-5407.
(6). Nguyen Thi Lien, Nguyen Trung Hai (2022), “Factors affecting access to social services in the community for the elderly and families, in the context of the current Covid-19 pandemic in our country”, International Conference “Impact of climate change and epidemics on families, women and children”, Ho Chi Minh City National University Publishing House, pp. 284-294, ISBN 978-604-73-8684-0.
INFORMATION ON DOCTORAL THESIS
1. Full name of PhD student: Nguyen Thi Lien 2. Sex: Female
3. Date of birth: October 27, 1980 4. Place of birth: Hanoi
5. Admission decision on recognition of PhD student: Admission Decision No. 3618/QD-XHNV dated December 4, 2018 by the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in academic process: extended the training period from 12/2021 to 12/2023.
Changed the thesis title according to Decision No. 980/QD-XHNV dated March 30, 2023 from « Social support services for the elderly in Hanoi » to « Social support services in Elderly care facilities in Hanoi »
7. Official thesis title: Social support services in Elderly care facilities in Hanoi.
8. Major: Social work 9. Code: 9760101.01
10. Supervisors: Assoc. Prof. Dr. Nguyen Thi Kim Hoa and Dr. Nguyen Trung Hai
11. Summary of the new findings of the thesis:
* Research purpose: Systematize the theoretical basis of social support services for the elderly; Assess the current status of social support services for the elderly in private / public care facilities; analyze the factors affecting social support services, thereby adapting solutions to improve the quality of social services for the elderly in care facilities.
* Research subjects: Social support services for the elderly in intensive care facilities.
* Research methods used
- To achieve the research objectives, a number of main methods were used such as document analysis method, survey method by questionnaire, in-depth interview method, data processing method by SPSS 22.0 software. In addition, the Poll of experts was also used.
* Some of the main results
- The thesis has pointed out the characteristics in the elderly's needs in nowaday care centers. The study results also show the difference in these needs between public and private centers. It is explained by the living situation, occupation, and income of the elderly.
- The study analyzed and synthesized the current status of social support services provided to the elderly, which was expressed in the frequency, the level of effectiveness, the difficulties and advantages being assessed during service provision. There are differences in each service provided to the elderly between private and public facilities. However, one basic similarity is that the professionalism of social workers is limited in both types of facilities.
- The study identified and analyzed the groups of factors that have the strongest influence on the provision of social support services to the elderly in care facilities such as: (1) Laws and policies; (2) Service providers (facilities, service system, staff), (3) The elderly themselves, and (4) Their families.
- From the actual results, a number of possible solutions to improve the efficiency of social support services provided to the elderly in care facilities have been proposed.
New contributions of the thesis
Scientific beer
- The research results of the thesis provide a system of conceptual tools about the elderly and social support services for the elderly in care centers. This contributes to the testing and development of theories such as: theory of the elderly's needs, theory of ecological systems and theory of their social roles. Through the research results, the awareness of the community and society about caring for the elderly is partly enhanced. These results also contribute to supplementing scientific arguments for the planning, implementation and improvement of social policies for the elderly.
voltage significance
- The thesis researches the current status of social support services provided to the elderly in care centers in Hanoi, through which the topic wants to clarify the term "social support services for the elderly" as well as sketch a picture of the service provision and the elderly's ability to access social support services from the perspective of social work in elderly care centers. Also through this topic, the author wishes that the theoretical and practical basis of the research will help training institutions to have more materials in teaching, orientation for specialized training on social work services/social support for the elderly
Surgery
- The elderly's needs in public and private care facilities have similarities and differences. The differences in their needs, living conditions, occupation and income have a significant impact on their need for social support services.
- Social support services for the elderly in care facilities vary in frequency and effectiveness of each service, however, there is no difference in the professionalism of the service staff.
- Some solutions should be proposed: complete mechanisms and policies on the elderly to promote and diversify care models; build mechanisms and policies to encourage the non-public sector to participate in providing elderly care services in the community, create an equal and healthy environment for the non-public sector when participating in social care services; promote and create conditions for the staff to study and improve their professional qualifications, especially providing in-depth training in the field of social work for the elderly; Supplementing policies and regulations on remuneration for social workers is the most chosen solution. Next is solution by the service provider: improve facilities and equipment, improve application procedures, diverse types and modes of service provision to meet the increasing needs of the elderly in the community, including those with low incomes. Finally, it is necessary to promote communication activities to raise awareness of the elderly, their families and the community in caring for and supporting the elderly.
12. Further research directions
In my capacity, the PhD student wishes to continue to do more in-depth and comprehensive research on the trend of using social support services for the elderly in care facilities, focus on assessing the elderly's needs in public and private centers, and the ability to meet those needs by the current system of social support services in elderly care facilities during population aging, the PhD student wishes to continue to have more in-depth evaluation of the solutions for training social work provided to the elderly of social support staff in care facilities.
13. Thesis-related publications
(1). Le Thanh Ha, Nguyen Trung Hai, Nguyen Thi Lien (2019), “Community-Based Social Services for Elderly in Vietnam”, SSRG International journal of humanities and social science, Vol.6 Issue 5, Paper ID IJHSS-V615P108, pp.58-64, ISSN 2394 – 2703.
(2). Nguyen Thi Lien, Nguyen Thi Ha, Vu Thi Lan Anh (2022), “Current status of elderly social support services in elderly care centers in Hanoi”, Research on Humanities and Social Sciences (IISTE), Vol.10, Issue 9, Vol.12 (18), 2022, pp.45-52, ISSN 2225-0484 (online)
(3). Nguyen Thi Lien, Nguyen Trung Hai (79) (2022), “Factors influencing the performance of social support services for the elderly at care centers in Hanoi”, International Journal of advanced research (IJAR), pp.53-60, ISSN: 2320-5407.
(4). Nguyen Thi Lien, Nguyen Thi Kim Hoa (2022), “Legal basis and solutions for social work human resources training at current elderly care facilities”, The first International conference on the Issues of Social Sciences and Humanities, pp.1064 – 1079, ISBN 978-604-9990-98-4.
(5). Nguyen Thi Lien (2023), “Consulting services for elderly care facilities in Hanoi”, International Journal of advanced research (IJAR), pp.534-538, ISSN: 2320-5407.
(6) Nguyen Thi Lien, Nguyen Trung Hai (2022), “Factors affecting access to social services in the community for the elderly and their families, in the context of the current Covid-19 pandemic in our country”, International Conference "Impacts of climate change and pandemic on families, women and children", Vietnam National University, Ho Chi Minh City Publishing house, pp.284-294, ISBN 978-604-73-8684-0.
