In fact, this is not a completely new major, because this major has been trained at the University of Social Sciences and Humanities since 1997. For nearly 20 years, Office Administration has been trained together with Archival Studies (Archivistics and Office Administration majors). Currently, due to the increasing demand for human resources in this field in the labor market, Office Administration has been separated into an independent major and started recruiting students separately from the 2014-2015 school year.
It can be said that the demand for human resources in the office administration industry in Vietnam is currently very large, specifically as follows:
- In all state agencies, from central to local, there is an Office department. Every year, state agencies need to recruit additional specialists, administrative staff, and office workers. Just counting the ministerial, provincial, and district offices alone, every year they regularly recruit hundreds of new staff.
- Along with state agencies, there are currently thousands of political organizations and socio-political organizations in Vietnam. In particular, the number of non-governmental organizations and foreign organizations operating in Vietnam is increasing. All of these organizations need a team of staff and office workers to maintain and implement activities and act as a bridge for communication with the state and other organizations.
- Currently, despite many difficulties, as of the end of 2015, Vietnam still has approximately 500,000 operating businesses, many of which are continuing to be established. All businesses have office areas / departments and all have a need to recruit employees or office managers with good professional qualifications.

Thus, if we provide enough human resources for office management for state agencies, social organizations and businesses, the number of students trained every year must be up to thousands of people. Meanwhile, although training has been deployed since the late 90s of the last century, but up to now the number of students graduating has not met the needs of society. Thus, it can be said that the demand and job opportunities of this field of study have and will continue to increase in the coming time.
The reason why the demand for human resources in the field of QTVP is increasing is because the Office is an area and department that exists in all agencies, organizations, and enterprises. The Office is where the leadership discusses and issues management decisions, is the official contact and transaction headquarters of agencies, organizations, and enterprises with external agencies and partners. The Office is the place to collect and process information, is the place to organize and monitor, check, and evaluate the results of implementing issued management decisions. It can be said that the Office is an effective advisory department for leaders and managers at all levels in organizing and operating the activities of agencies and enterprises.
Therefore, to meet the requirements of integration and development, agencies and enterprises need to recruit people trained in QTVP to be able to help leaders in collecting and processing information; advising and proposing solutions to problems; helping leaders effectively manage information systems and apply information technology; building a system of standards for office activities; drafting and transferring documents; archiving records; organizing events, meetings and communicating, promoting and introducing the agency's image; ensuring facilities and working means; communicating, transacting and having good relationships with citizens, organizations, partners and customers;
To be able to undertake the above tasks, the training program of the major will provide students with the following basic knowledge:
- Firstly, theoretical subjects aim to equip learners with basic knowledge of Management Science; Office and Office Management; organization and operation of offices in state agencies, social organizations and enterprises; capacity and qualities of administrators and office management; application of new technology in office management...
- The second is specialized subjects in Office Administration, to help learners grasp and be able to properly perform processes and operations in office activities such as: Information system management; Office human resource management; Facilities management; Secretarial and receptionist operations; Consulting and synthesis operations; Document and archive operations; Inspection and evaluation of office activities; Communications and public relations operations...
- Third are subjects on administrative skills and soft skills. These are essential skills for those working in modern and professional offices such as: Skills in drafting and issuing documents; Skills in managing and exploiting records; Communication skills; Skills in organizing meetings and events; Consulting skills; Presentation skills; Skills in collecting and processing information, Time management skills, Skills in controlling and resolving conflicts... These skills ensure that learners not only have the thinking, expertise, and professionalism but also the ability to adapt to work, circumstances and relationships that are always changing in modern offices.
Along with studying theoretical subjects, students majoring in Office Administration will be organized by the school and faculty to do practical internships at the Offices of state agencies, offices of organizations and offices of enterprises right from the first year and throughout the study period. Currently, the school and faculty have close relationships with the Offices of central agencies; Offices of People's Committees of localities; Offices of city, provincial and district Party Committees; Offices of corporations, general companies and hundreds of small and medium enterprises. This is a regular practical internship address for students, thanks to which theoretical knowledge is linked with reality, helping students gain work experience while still studying. In addition to studying at school, some students also have the opportunity to work (part-time) at the above agencies and organizations.
After graduation, Office Administration students are qualified to take on the following job positions:
- Specialists and office staff working in administrative - general departments; administrative - organization; administrative - human resources... in the Offices of state agencies, Offices of social organizations from central to local levels and Business Offices
- Administrative staff, receptionists, clerks, archivists, office secretaries or administrative assistants at the offices of all agencies, businesses, organizations; programs, projects;
- Able to take on leadership positions or be in charge of administrative and office departments at enterprises, state agencies and other organizations;
- Lecturers and researchers at training and research facilities on office and office administration at intermediate and college levels and some universities;
The working address of students majoring in Office Administration is very wide, including: Offices of state agencies such as the Ministry Office; Offices of the People's Council and People's Committee; Offices of Departments, branches, and sectors; Offices of Party, Youth Union, Union and Association agencies; Offices of foreign organizations operating in Vietnam; Offices of Corporations, General Companies, Companies and other types of enterprises
After graduating from the bachelor's program, students have the opportunity to study for a master's degree in Office Administration and, if possible, can study for a doctorate in management and administration.
For nearly 20 years, the Faculty of Archival Science and Office Management - University of Social Sciences and Humanities (under Vietnam National University, Hanoi) has always been a pioneer and held the leading position among the university training institutions on Office Management in Vietnam. Up to now, 100% of the Faculty's lecturers have postgraduate degrees, of which more than 60% have PhD degrees and the titles of Professor and Associate Professor. The Faculty has open cooperative relationships with universities in France, Japan, Korea, Singapore... The training quality of the Faculty is affirmed through the survey results of the high employment rate of graduates (95% after 3 months of graduation). The Faculty has participated in the accreditation of training quality and has been recognized as meeting national standards.
Hope the above information will help you have a basis for choosing and deciding. Wish you achieve your dreams!
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To become a student of Office Administration, you can register to take the competency assessment exam of Hanoi National University or other forms according to the instructions of the Ministry of Education and Training. The Hanoi National University's aptitude test is held in 2 sessions: a) Phase 1: From May 5, 2016 to May 8, 2016 and From May 13, 2016 to May 15, 2016; b) Phase 2: From August 5, 2016 to August 15, 2016. For specific information about admission, you can refer to the website of Hanoi National University and the University of Social Sciences and Humanities or call or email the following address for advice: Department of Archival Science and Office Administration, 336 Nguyen Trai, Thanh Xuan, Hanoi. Tel: 04.35588315; |
Author:Associate Professor, Dr. Vu Thi Phung
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