1. Student's full name: HOANG TRAN TU PHUONG
2. Gender: Female
3. Date of birth: October 20, 1979
4. Place of birth: Da Nang
5. Decision No. 4418/2019/QD-XHVN dated November 26, 2019, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.
6. Changes in the training process: Extension of study time according to Decision No. 2453/QD-XHNV dated November 19, 2021, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
7. Thesis title: Processing reader feedback on cultural issues in the press.
8. Major: Applied Journalism; Code: 8320101-01-UD
9. Scientific advisor: Dr. Pham Thi My, Editor-in-Chief of Health and Environment Newspaper
10. Summary of the thesis results:
This thesis researches, surveys, analyzes, evaluates, and clarifies the process, methods, and effectiveness of handling reader feedback on cultural news/articles at Tuoi Tre Newspaper, Nguoi Lao Dong Newspaper, and VietNamNet Newspaper; points out the results as well as the limitations and causes of these limitations; and expands on the issue of processing and utilizing reader feedback in the cultural sector at these three media outlets.
Based on research and surveys, this thesis proposes specific solutions to improve the quality of handling reader feedback and increase interaction between readers and media organizations.
The research findings offer new, multifaceted perspectives on how to effectively handle feedback, increase interaction between newsrooms and readers, and highlight the supervisory and critical role of journalism. The research results serve as a valuable resource for journalists, enabling them to develop more effective solutions for enhancing interaction between newsrooms and readers.
11. Practical applicability: (if any) The thesis can be practically applied and used as a reference by newsrooms, cultural departments, and reader relations departments to adapt to the specific characteristics of each media organization.
12. Future research directions: (if any)
13. Published works related to the thesis:
INFORMATION ON MASTER'S THESIS
1. Full name: HOANG TRAN TU PHUONG
2. Sex: Female
3. Date of birth: October 20, 1979 4. Place of birth: Danang City, Vietnam
5. Admission decision number: 4418/2019/QD-XHVN Dated November 26, 2019
6. Changes in academic process: Extending the study period according to Decision No. 2453/QD-XHNV dated November 19, 2021 of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
7. Official thesis title: Processing readers' feedback on cultural issues in the press
8. Major: Journalism ; 9. Code: 8320101-01-UD
10. Supervisors: Dr. Pham Thi My, Editor-in-Chief of Health and Environment Newspaper
11. Summary of the findings of the thesis: The thesis researches, surveys, analyzes, evaluates and clarifies the process, methods and effectiveness of readers' feedback on news/articles in the cultural segment of Tuoi Tre Newspaper, Newspaper of People Labor and VietNamNet Newspaper; reviews the results as well as the limitations, the causes of the limitations; further expands the issues of handling and using information sources of readers in the cultural area of these three press agencies.
On the basis of research and survey, the thesis proposes specific solutions to improve the quality of processing feedback from readers, increase interaction between readers and press agencies.
The research results provide new and multi-faceted perspectives on how to effectively handle feedback, increase the interaction between the newsroom and its readers, and the supervisory and critical role of the press. Research results are documents for journalists to refer to and exploit, from which they can come up with more effective solutions in increasing interaction between newsrooms and readers.
12. Practical applicability, if any: The thesis can be applied practically, for the editorial offices, the Departments of Culture, the Departments of Audiences for reference to apply in accordance with the characteristics of each press agency.
13. Further research directions, if any:
14. Thesis-related publications:
