Tin tức

Treat students as special customers.

Sunday - October 2, 2016 03:08
With a direct view and frank discussion on the issues of the school's training work in the recent past, the delegates attending the conference exchanged and discussed and gave many ideas and useful solutions to improve the quality of the school's regular university training. The perspectives presented are all aimed at the goal of bringing the best quality to students, so that students can have and feel a learning environment worthy of their choice.
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Treat students as special customers.

On the afternoon of September 30, 2016, the University of Social Sciences and Humanities, VNU held a conference on full-time university training and student affairs. Attending the conference were representatives of the faculties, homeroom teachers and academic advisors in the school.

MSc. Dao Minh Quan, Deputy Head of Training Department, presented content on some existing problems in management and training organization and proposed improvements.

At the conference, delegates listened to and discussed a number of solutions that can be applied in the coming time to improve training quality:

1. Regarding training process management activities, the School proposes a solution to build a tool to set up and manage the training process; create a study plan for the entire course and each semester. The roadmap is expected to be implemented next October.

This solution is expected to help the training department manage the normal training process of a course well, build an optimal learning plan for each semester. The training assistant has the tools to build the training process and the entire course learning plan, proactively and easily build a tentative teaching plan for each semester and each course.

Academic advisors understand the training process and the expected training plan of the entire course to support and advise students in planning their studies for each semester. Students are more proactive in planning their studies for each semester and can refer to where they are in the normal training process of the major.

2. With the process of receiving class lists and entering scores, the school will build software to update scores online. The roadmap is expected to be implemented next November.

This solution will save time and free up the labor of lecturers. Lecturers are completely proactive in getting the list of classes and entering scores anywhere with internet access. Teaching assistants of faculties can enter scores online in all subjects taught by the faculty (subjects belonging to block M4, M5).

Dr. Bui Thanh Nam, Head of Training Department, presented the content of internationalizing training programs.

3. Regarding planning and organizing teaching, the School plans to adjust the number of periods per day from 10 to 11 periods, and the break time will be reduced from 10 minutes to 5 minutes. Accordingly, the morning time frame will be 5 periods from 1-5: 7:00 to 11:30, the afternoon time frame will be 6 periods from 6 to 11: 12:30 to 17:55. This adjustment will help optimize teaching time by arranging pairs of periods 3+3, 2+4, 4+2, 2+3, 3+2. 2+2+2.

The school also advocates strengthening the organization of teaching courses according to the 7-week schedule (especially 2-credit courses). Exams are organized in 2 sessions/semester, for courses according to the 7-week schedule (exams in the 9th week of the semester), and the 2nd session for courses according to the 15-week schedule (exams in weeks 16-19 of the semester).

The purpose of this solution is to optimize teaching and learning planning (no need to schedule teaching in the evenings and on Saturdays), exams, maximize the use of lecture hall funds, and speed up the training process. Reduce pressure on students, lecturers, training assistants, and training department staff in studying, taking exams, organizing exams, grading exams, and entering scores. Facilitate graduation consideration.

At the same time, this implementation will increase the time fund for lecturers to teach according to the 7-week schedule, and inviting lecturers will also be more convenient.

4. In addition, the School also proposed the installation of computers with internet connection to support information search on teaching, learning and examination plans. Adjust the minimum number of credits for the first graduation thesis to 100 credits for the standard system (currently 110), 115 credits for the high-quality system (currently 125) to help students graduate early.

Some comments discussed at the conference:

Associate Professor, Dr. Trinh Van Tung, Faculty of Sociology

Schools should organize national defense education subjects in the summer semesters of the first and second years. Can the physical education subject have a mechanism for students to bring their certificates home instead of taking subjects at school?

Should divide into smaller classes to improve training efficiency.

The issue of international diversification of training programs, because the School also has specialized faculties, should not only focus on English.

Dr. Pham Hoang Giang, Faculty of Philosophy

Students are like special customers, so the first 3 semesters need to be spent studying specialized subjects with the best lecturers to maintain and inspire their passion for the field of study they are pursuing.

The academic advisor team is always changing, so each department only needs one academic advisor who is a faculty training assistant. The school also needs to implement a handbook specifically for academic advisors.

Dr. Nguyen Quang Vinh, Faculty of Tourism Studies

The staff of permanent lecturers and guest lecturers is not stable over time, so it will be difficult to finalize the schedule according to the school year.

Lecturers currently need stable internet, currently many students access, leading to frequent wifi congestion, so the school should provide separate internet lines for lecturers during the training process.

Dr. Nguyen Quang Lieu, Student Affairs Department

Organizing classes is difficult due to the following situation: in the first 3 weeks, lecturers receive 3 different class lists (because students have 2 weeks to adjust their schedules), making it difficult to manage and teach.

The course outline is too long and ineffective, so it should be improved.

Speaking at the conference's conclusion, Associate Professor Dr. Hoang Anh Tuan, Vice Principal of the School, emphasized: The School will accept the opinions and suggestions of the teaching staff to continue promoting training improvement activities, thoroughly resolving problems related to student registration, supplementary courses, foreign language learning, etc. in the coming time.

The school will continue to affirm and further enhance the position and role of lecturers in the process of building training, teaching and assessment processes. Accordingly, the rights and positions of lecturers will be respected as much as possible.

Regarding student political work, the School continues to maintain the view that this is a field of support and care to improve the quality of training and learning for students. Continue to pay attention to building sets of guidelines, handbooks, and regulations that are close to students.

Assoc. Prof. Dr. Hoang Anh Tuan, Vice Principal of the School delivered a speech concluding the conference.

Regarding training, the Training Department will have to coordinate with faculties to develop stable training programs so that students and lecturers can easily follow their learning path.

Adjust the number of subjects according to the 7-week schedule to save time for lecturers and students but still ensure compliance with regulations; balance study time; note the accumulated number so that students can receive their graduation thesis early to graduate, adjust prerequisite subjects to facilitate students.

The issue of internationalizing training programs will be implemented quickly and decisively, but without rushing into any steps.

In October, the school will finalize the subjects to be registered for study in foreign languages ​​for the next semester. At the same time, the mechanism for lecturers and students studying in foreign languages ​​will be completed soon. Accordingly, lecturers will have specific mechanisms when participating in teaching such as coefficient multiplication, financial incentives... In terms of organization and evaluation, lecturers will have the maximum right to choose the form of study and examination organization that they think is best.

Students studying these programs will have a mechanism to record subjects in English and enjoy specific subject-specific mechanisms.

In the future, the School will develop several fully internationalized training programs.

 

Author:Hoai An

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