General Introduction

1. Some information about the training program

- Name of the training specialization:

+ Vietnamese: Office Management

+ English: Office Management

- Training program code: 60340406

- Name of the training program:

+ Vietnamese: Office Management

+ English: Office Management

- Level of education: Master's degree

- Name of the degree awarded after graduation:

+ Vietnamese: Master's degree in Office Management

+ English: Master in Office Management

- The unit assigned to conduct the training: Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.

2. Objectives of the training program

2.1. General Objectives

The training program aims to help students supplement, update, and enhance their theoretical and practical knowledge to achieve in-depth expertise in the field of Office Management at the master's level; to be able to apply specialized knowledge to design, build, advise, consult, or directly implement the organization and control of administrative and office work, and to organize and manage administrative and office departments in agencies and businesses; to be able to work independently and think creatively; to have the capacity to identify and solve problems in the field of office management; and to have sufficient competence and qualities to participate in research and teaching at colleges and universities in the field of office management.

2.2. Specific Objectives

*Knowledge:

The training program is research-oriented, aiming to equip and guide learners to supplement and update their advanced and in-depth knowledge at the master's level in the field of Office Management, including:

- Theoretical foundations and systems of office management;

- Basic functions and technologies of office administration;

- Organizing the scientific operation of office administration

- To organize and carry out the functions and tasks of the office.

- Methods and experiences in office management in Vietnam and some developed countries around the world;

- Trends in development and innovation in office management...

*Skill:

Based on its research-oriented approach, the training program also focuses on equipping and guiding learners to enhance their professional and soft skills, including: Planning, organizing, monitoring, and evaluating office activities; Leadership and management skills; Information synthesis and processing skills; Advisory skills; Presentation and persuasion skills; Scientific work organization skills; Communication and public relations skills; Skills in researching, identifying, and solving problems arising in office activities and office management; Skills in building a personal image and style suitable for office management; Teamwork and leadership skills; and the use of foreign languages ​​in professional activities...

*Moral qualities:

The training program aims to help learners cultivate and develop personal, professional, and social ethical qualities, including: honesty, seriousness, respect for others and self-respect, a proactive and ambitious attitude, responsibility in work, initiative, independence, and creativity, responsibility to the community, adherence to the law and the ability to defend the truth, support for innovation and progress; and always thinking and acting towards the goal of scientifically organizing and controlling administrative office work for the development of the agency or enterprise.