Attending the meeting were Associate Professor Dr. Mai Van Chinh (Director of the Department of Testing and Quality Assurance, Ministry of Education and Training), Associate Professor Dr. Nguyen Kim Son (Vice President of VNU), Professor Dr. Mai Trong Nhuan (Chairman of VNU Quality Assurance Council) and representatives of functional departments and member units of VNU.
The delegates listened to and discussed the following presentations: report on the plan for quality assurance work of VNU in the 2013-2014 academic year (Assoc. Prof. Dr. Nguyen Quy Thanh - Director of the Institute for Training Quality Assurance, VNU presented); presentation on "Improving quality after accreditation: experience of the University of Social Sciences and Humanities in organizing training support services and scientific research" (Assoc. Prof. Dr. Nghiem Xuan Huy - Deputy Director of the Center for Training Quality Assurance, VNU presented); presentation on "Improving quality after accreditation: experience of the University of Economics in assessing the quality of lecturers and staff supporting training and scientific research" (Assoc. Prof. Dr. Nguyen Ngoc Thanh - Vice Rector of the University of Economics presented).
At the end of the meeting, Professor Mai Trong Nhuan concluded a number of points:
- Based on the requirements of credit training, of building towards a research university as well as the requirements of international quality accreditation, improving the quality of training and research support activities is very necessary. Training and research support activities are understood to include the following groups: information support - training support - research support - student activity support - knowledge transfer support.
- The role of training support is a particularly important factor in improving the quality of training, research and knowledge transfer.
- Some solutions to improve the quality of these support groups: it is necessary to develop criteria to evaluate the quality and effectiveness of training and research support units; develop a plan to improve the quality and effectiveness of these units' operations according to the output standard approach and based on the conclusions of the accreditation council; organize implementation according to the plan and seriously inspect and evaluate the implementation; consider the results of the implementation of the above plan as a criterion to evaluate the performance of VNU leaders and leaders of the units.
- Research to perfect the training support system and scientific research in an effective and optimal way suitable to actual conditions. The CASA model of the University of Social Sciences and Humanities is a direction that should be replicated.
- The theme of the 10th quality assessment meeting of VNU was determined to be: "Ensuring the quality of new training programs in VNU".