Vice Rector of Vietnam National University, Hanoi, Le Quan, worked with the school on student affairs issues.

Attending the reception for the VNU delegation were Prof. Dr. Pham Quang Minh, Rector of the University; Assoc. Prof. Dr. Hoang Anh Tuan, Vice Rector of the University, along with all staff members of the University's Political and Student Affairs Department.

Associate Professor Dr. Le Quan, Vice Director of Vietnam National University, Hanoi, is giving a speech.

During the meeting, Associate Professor Dr. Le Quan, Vice Director of Vietnam National University, Hanoi, introduced the online administrative management model for student affairs at the University of Technology to the Board of Directors. This model, created by the University of Technology, supports student affairs at level 3 administrative management: receiving applications online, partially processing them online, and directly delivering results to students.

"If the University of Social Sciences and Humanities can adopt this model, the one-stop administrative service currently implemented by the University's Student Affairs and Political Education Department will reach a higher level; and at the same time, it will leverage the technological development platform among universities within the Vietnam National University, Hanoi. Accordingly, the University of Technology will research and develop a model suitable to the requirements of the University of Social Sciences and Humanities," Associate Professor Dr. Le Quan shared.

Associate Professor Dr. Le Quan, Vice Director of Vietnam National University, Hanoi, also emphasized that if this activity is effectively implemented, the University will have access to all data from the time students are born and enroll, to when they graduate and work for external organizations. This greatly supports student affairs in particular and the University's activities in general.

Associate Professor Dr. Dinh Van Huong, Head of the Political and Student Affairs Department of Vietnam National University, Hanoi, delivered a speech.

Speaking at the meeting, Associate Professor Dr. Dinh Van Huong, Head of the Political and Student Affairs Department, shared that the project to innovate student affairs at Vietnam National University, Hanoi (VNU) aims to care for and support students, treating them as "customers." The University of Social Sciences and Humanities is a university with many strengths in student affairs; therefore, VNU intends to connect this work with the initiatives of the University of Technology, both as a pilot project before expansion and with the goal of further improving this work in practice.

Sharing his views at the meeting, Professor Pham Quang Minh, the Rector of the University, also agreed with the general policy of Vietnam National University, Hanoi, regarding treating students as "customers". Currently, the University of Social Sciences and Humanities is gradually changing in the spirit of "service" - supporting students in their studies. Therefore, the Department of Politics and Student Affairs of the University is considered one of the very important departments, the face and gateway that regularly works with and interacts with students.

Professor Pham Quang Minh, Rector of the University, delivered a speech.

"Currently, the University's Student Affairs and Political Education Department has switched to a one-stop administrative model, making it more convenient for students in related matters. If research can apply science and technology to management activities, this work will certainly bring even more advantages," said Professor Pham Quang Minh.

Dr. Nguyen Quang Lieu, Head of the Student Affairs and Political Education Department of the University, also shared the department's needs and desires for a software program to support student affairs. Basically, the department's staff currently has sufficient numbers and capabilities to receive technology transfer if one were to be implemented. However, the University also needs to consider the feasibility of applying this software; and the differences between humanities and technology students.

Following the working session, the VNU delegation continued its survey and evaluation of the university's student affairs activities.