Thesis information: "Communication behavior with traffic participants of Traffic Police Team No. 2 in Hanoi City" by HVCH Mai Thi Huong, majoring in Psychology.1. Full name of student: Mai Thi Huong 2. Gender: Female 3. Date of birth: October 26, 1984 4. Place of birth: Nga Son - Thanh Hoa 5. Decision to recognize student No.: 1355/QD/XHNV-KH&SĐH dated: October 24, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes during the training process: None 7. Thesis topic: Communication behavior with traffic participants of Traffic Police Team No. 2 in Hanoi. 8. Major: Psychology; Code: 60 31 80 9. Scientific supervisor: Prof. Dr. Pham Thanh Nghi - Institute of Psychology 10. Summary of the thesis results: Traffic police are a force that regularly contacts the masses and the negative aspects of society. Therefore, the communication and behavior of the force while on duty has a great impact on the results of building the image of the People's Police "Serving the people". To have good communication behavior with traffic participants, traffic police must have full awareness of the regulations, etiquette, and standard behavior of the People's Police. And especially, it is necessary to practice basic communication skills to be able to apply them at the best level when communicating with traffic participants. The thesis has contributed to clarifying the consistency between internal awareness and external behavior through the level of application of communication skills of the Traffic Police of Traffic Police Team No. 2 in the process of communicating with traffic participants. The thesis assesses the current situation of communication behavior of Traffic Police with traffic participants during the performance of duties as generally quite good. The thesis clearly shows the factors affecting the communication behavior of traffic police in the process of communicating with traffic participants, and at the same time offers solutions to improve communication skills for traffic police so that their communication behavior achieves better results. 11. Practical applicability: Provide the General Department of Force Building - Ministry of Public Security, Hanoi Traffic Police Department, Traffic Police Team No. 2 in Hanoi with the basis and arguments to direct the training to improve communication skills for police officers and soldiers to have good communication behaviors, contributing to beautifying the image of today's police officers. The thesis can be used as a reference, study, and teaching material. 12. Further research directions: With the research methodology and approach of the thesis in the area under the responsibility of officers and soldiers of Traffic Police Team No. 2, it is possible to apply to research on the issue of communication behavior with traffic participants throughout Hanoi City.
INFORMATION ON MASTER'S THESIS
1. Full name : MAI THI HUONG 2. Sex: Female 3. Date of birth: October 26th 1984 4. Place of birth: NGA SON - THANH HOA 5. Admission decision number: 1355/QD/XHNV-KH&SĐH, Dated: October 24th 2008 6. Changes in academic process: None 7. Official thesis title: The behaviors in communication of policemen in Transportation Police Group 2 with commuters in the entire Hanoi. 8. Major: Psychology 9. Code: 60.31.80 10. Supervisors: Prof.Dr PHAM THANH NGHI – Institute of Pchychology 11. Summary of the findings of the thesis: Traffic policemen are in regular contact with people and negative sides of the society. Therefore, their behavior and comportment during officiating have a huge effect on setting up the image of People's Policemen who are "serving people". To well behave with people involved in daily traffics, traffic policemen must be fully conscious of the rules, morality, and standards applied for the People's Policemen. And especially to train the basic skills to use them at the best level when communicating with people in traffic. The thesis points out the coherence between personal perception and action using the analysis of the ability to apply communication skills of policemen in Transportation Police Group No. 2 in their communication with transportation participants. The research acknowledges that the partial communication of transportation police with road participants in their duties is quite good. Further, it finds out the impact factors that influence communication action of the transportation policemen in their interaction with road participants as well as provides solutions to enhance their communication skills in order to improve the quality of communication activities. 12. Practical Application: To provide the General Department of Construction, The Ministry of Public Security, the Hanoi Transportation Police Department, and the Transportation Police Group No. 2 knowledge and justifications to direct the improvement of communication skills for the people's police officers and staff that they can have good communication behaviors contribute to the improvement of the contemporary people's policemen. This thesis can also be used as document for references, teaching, and studying 13. Future research direction: In applying the same research methodology, further study to research communication behaviors of transportation police with road participants in the entire Hanoi can be conducted. 14. Thesis-related publications: None
