TTLV: Managing Provincial Museums in the Context of Digital Transformation (Case Study of Bac Giang Provincial Museum)

INFORMATION ABOUT THE MASTER'S THESIS

1. Student's full name: Nguyen Thi Mai Thanh 2. Gender: Female

3. Date of birth: December 19, 1990

4. Place of birth: Nam Dinh city

5. Decision on student admission No. 2606/QD-XHNV dated November 26, 2021, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process: Extending the study period of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

- Decision No.: 5158/QD-XHNV dated December 6, 2023;

- Decision No.: 2843/QD-XHNV dated June 10, 2024;

- Decision No.: 6958/QD-XHNV dated December 16, 2024;

- Decision No.: 4670/QD-XHNV dated June 24, 2025.

7. Thesis title: Provincial Museum Management in the Context of Digital Transformation (Case Study of Bac Giang Provincial Museum)

8. Major: Cultural Management; 9. Code: 21035292

10. Scientific supervisor: Prof. Dr. Lam Thi My Dung

11. Summary of the thesis results:

This thesis focuses on analyzing theoretical issues in museum management, examining the current state of management at the Bac Giang Provincial Museum (now Bac Ninh Museum No. 1), and the difficulties and challenges faced by Bac Ninh Museum No. 1 in the context of rapid digital transformation. Simultaneously, the thesis proposes a systematic set of solutions to improve the quality of management at Bac Ninh Museum No. 1 in the context of digital transformation, emphasizing the crucial role of perfecting the legal framework, strengthening organizational capacity, and ensuring technological and human resources. The focus is on perfecting, promulgating, and consistently implementing operational regulations (artifact records, warehouse regulations, preservation, inventory, and digitization, including documented intangible heritage, warehouse entry/exit regulations, and regulations for visitors) linked to a mechanism for regular/unscheduled inspections. Simultaneously, the chapter strengthens the legal framework and autonomy mechanisms to ensure consistency, transparency, and flexibility in governance, resource allocation, and decision-making. Regarding digital transformation, the chapter emphasizes strategic investment in technology infrastructure, data governance, building physical databases and digital standards, combined with the deployment of multimedia communication and digital experiences for the public; alongside the development of high-quality human resources through in-depth training in technology, data governance, and professional skills in the digital environment, and enhancing change management capacity.

12. Practical applications: This thesis can be used as a reference for research on the management of public and private museums, monument management boards, and cultural heritage management units.

13. Future research directions: None

14. Previous publications related to the thesis: None

                                                                   INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Thi Mai Thanh 2. Sex: Female

3. Date of birth: December 19, 1990 4. Place of birth: Nam Dinh City

5. Admission decision number: 2606/QD-XHNV Dated: November 26, 2021

6. Changes in academic process: Further extension of training period:

- No. 5158/QD-XHNV (Dec 6, 2023) issued by the President of the University of Social Sciences and Humanities, VNU Hanoi

- No. 2843/QD-XHNV (Jun 10, 2024) issued by the President of the University of Social Sciences and Humanities, VNU Hanoi

-No. 6958/QD-XHNV (December 16, 2024) issued by the President of the University of Social Sciences and Humanities, VNU Hanoi

- No. 4670/QD-XHNV (Jun 24, 2025) issued by the President of the University of Social Sciences and Humanities, VNU Hanoi

7. Official thesis title: Management of province-level museums in the context of digitalization (a case study of Bac Giang museum)

8. Major: Cultural Management 9. Code: 8319042.01

10. Supervisors: Prof. PhD. Lam Thi My Dung

11. Summary of the findings of the thesis:

The thesis focuses on analyzing discussed issues on museum management, analyzing the current status of management at Bac Giang Provincial Museum (currently Bac Ninh Museum No. 1), the difficulties and challenges of Bac Ninh Museum No. 1 in the context of strong digital transformation. At the same time, within the framework of the thesis, a systematic solution system is also proposed to improve the quality of management of Bac Ninh Museum No. 1 in the context of digital transformation, emphasizing the key role of perfecting the legal framework, enhancing organizational capacity and ensuring technological and human resources. The focus is on completing, promulgating and consistently implementing operating regulations (artifact records, warehouse regulations, preservation, inventory and digitization including documented intangible heritage, warehouse entry/exit regulations and regulations for visitors) associated with periodic/unscheduled inspection mechanisms; At the same time, strengthen the legal framework and autonomy mechanism to ensure consistency, transparency and flexibility in governance, resource allocation and decision-making. Regarding digital transformation, the chapter emphasizes strategic investment in technology infrastructure, data management, building physical databases and digital standards, combining the deployment of multimedia communications and digital experiences for the public; in parallel, developing high-quality human resources through in-depth training in technology, data management and operations in the digital environment, and enhancing change management capacity.

12. Practical applicability: This thesis can be used as a reference for research on the management of public and private museums, monument management boards, and cultural heritage management units.

13. Further research directions: No

14. Thesis-related publications: No