Thesis information "Research on food service quality at 4-star hotels in Ha Long. Survey on Korean tourists" by HVCH Phung Thi Van Trang, major in Tourism.1. Full name of student: Phung Thi Van Trang 2. Gender: Female 3. Date of birth: April 7, 1983 4. Place of birth: Phong Hai - Yen Hung - Quang Ninh 5. Decision to recognize student No.: 1700/QD-XHNV-KH&SĐH dated November 19, 2009 by the President of the University of Social Sciences and Humanities - Vietnam National University, Hanoi. 6. Changes during the training process: adjusting the topic name, time to request adjustment: November 8, 2011. 7. Thesis topic name: "Research on the quality of food and beverage services at 4-star hotels in Ha Long. Survey of Korean tourists" 8. Major: Tourism Studies; Code: Pilot training program. 9. Scientific supervisor: Dr. Trinh Dang Thanh - Department of Culture, Sports and Tourism of Quang Ninh 10. Summary of the results of the thesis: Building a theoretical and practical basis for the quality of food and beverage services in hotels, indicators for assessing the quality of tourism services and the process of measuring the quality of food and beverage services. Based on that basis, analyze the current status of food and beverage service quality for Korean tourists at 4-star hotels in Ha Long. Based on the development trends of international, regional and national tourism, and the specific conditions of Ha Long, the thesis has proposed basic solutions to develop tourism in Ha Long - Quang Ninh. 11. Practical applicability: (if any) Contribute to proving the objective necessity and role of tourism in the socio-economic development strategy of Quang Ninh. Contribute to the list of reference documents serving practical guidance and teaching and learning at local training institutions.
INFORMATION ON MASTER'S THESIS
1. Full name: Phung Thi Van Trang 2. Sex: Female 3. Date of birth: April 7th, 1983 4. Place of birth: Quang Ninh 5. Admission decision number: 1700/QD-XHNV-KH&SĐH. Dated: November 19th, 2009. 6. Changes in academic process: adjust the thesis title (November 8th, 2011) 7. Official thesis title: “Research quality of catering service at the 4-star hotel in Ha Long city. Survey for South Korean tourists”. 8. Major: Tourism 9. Code: Trial training Education 10. Scientific supervisor: Dr. Trinh Dang Thanh - Quang Ninh Administration of Culture, Sports and Tourism 11. Summary of the findings of the thesis: Building theoretical and practical basis for quality catering services in the hotel, criteria for evaluating the quality of tourism services and food services quality measurement process. Based on that basis, analyzing the actual quality of catering services for South Korean tourists at the 4-star hotel in Ha Long On the basis of the development trend of international, regional, national tourism and specific conditions of Ha Long Bay, the thesis offered basic solutions to develop Ha Long - Quang Ninh tourism. 12. Practical applicability, if any: Contributing to prove the objective need and the role of tourism in socio-economic strategic development of Quang Ninh. Contributing to the list of references for the practical direction teaching and learning in local institutions.
