TTLV: Current situation and solutions to develop the team of tour guides at special national relics in Hanoi

MASTER'S THESIS INFORMATION

1. Student's full name: Nguyen Van Truong 2. Gender: Male

3. Date of birth: December 18, 1983

4. Place of birth: Bong Lai - Que Vo - Bac Ninh

5. Student recognition decision No. 2119/2011/QD/XHNV-SDH dated November 1, 2011 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process:Not available

7. Thesis topic: Current situation and solutions to develop the team of tour guides at special national relics in Hanoi

8. Major: Tourism;

9. Scientific advisor: Dr. Pham Le Thao

Deputy Director - Department of Tourism - Vietnam National Administration of Tourism - Ministry of Culture, Sports and Tourism

10. Summary of thesis results:

- A system of theoretical issues such as concepts of tour guides, tour guides, tour guides; basic requirements according to the characteristics of the tour guide profession; the role and tasks of tour guides; content issues, influencing factors and state management, for the development of the tour guide team.

- In addition, the thesis also presents concepts and criteria for evaluating and classifying historical and cultural relics in order to develop plans and strategies for exploiting historical and cultural relics for tourism.

- Assessing the current situation of the tour guide team at special national relics in Hanoi from 2009 to 2013

- Propose some short-term and long-term solutions to develop the team of tour guides at special national relics in Hanoi.

11. Practical applicability: The thesis makes recommendations and proposes a number of short-term and long-term solutions that can be applied at relic sites to develop a team of tour guides with high professional qualifications and skills, meeting the increasing needs of the market at national relics, especially in Hanoi in particular and Vietnam in general.

12. Further research directions: None.

13. The published works related to the thesis:Do not have.

INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Van Truong ......2. Sex: Male

3. Date of birth: December 18, 1983 ................. 4. Place of birth: Que Vo – Bac Ninh

5. Admission decision number: 2119/2011/QD/XHNV-SĐH Dates: November 1, 2011 Ha Noi university of Sociel and Human, Ha Noi university national

6. Changes in academic process: None

7. Official thesis title: “Current situation and solutions development team of On-site guides at the especially national monuments in Hanoi”

8. Major: Tourism

9. Code: None

10. Supervisors: Dr. Pham Le Thao

Deputy Director General - Travel Industry Management Department - Vietnam National Administration of Tourism - Ministry of Culture, Sports and Tourism

11. Summary of the findings of the thesis:

- Systermatzed theoretical basic on issues of tourism such as the concept of the tour guides, on - site guide; the basic requirements according to the job specification on - site guide; roles and responsibilities of on - site guides; content issues, impact factors and management of the state, for the development team of on - site guides.

- Besides, the thesis also outlines the concepts, criteria for evaluating, classifying the historical and cultural relics in order to build plans of exploiting the historic cultural tourism.

- Assessing the situation team of on - site guides at the Special National Sites in Hanoi from 2009 to 2013

- Outlined some short and long term solutions to develop the on - site guides at the Special National Site in Hanoi.

12. Practical applicability, if any:

Thesis make suggestions and propose some short and long term solutions to develop the on - site guides with professional qualifications and high professional skills to meet the growing needs of the market at a Special National Site, in Hanoi in particular and Vietnam in general.

13. Further research directions, if any: None

14. Thesis-related publications: None