TTLV: Building a customer-oriented corporate culture at TMT Automobile Joint Stock Company

MASTER'S THESIS INFORMATION

1. Student's full name:Hoang Thi Linh

2. Gender Female

3. Date of birth: February 20, 1990

4. Place of birth: Tan Van - Binh Gia - Lang Son

5. Decision on recognition of students No. 2998/2013/QD-XHNV-SDH dated December 30, 2013 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in training process: None

7. Thesis topic name:Building a customer-oriented corporate culture at TMT Automobile Joint Stock Company.

8. Major: Management Science Code: pilot training

9. Scientific instructor:Assoc.Prof.Dr. Pham Ngoc Thanh- University of Social Sciences and Humanities - Vietnam National University, Hanoi.

10. Summary of thesis results:

Building a customer-oriented corporate culture at TMT Automobile Joint Stock Company and proposing solutions to further improve the customer-oriented corporate culture model.

11. Practical application:

To serve as a reference document and apply in practice the construction of a corporate culture policy oriented towards customers of TMT Automobile Joint Stock Company.

12. Further research directions:

13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name: Hoang Thi Linh. 2. Sex: Female

3. Date of birth: February 20, 1990 4. Place of birth: Tan Van - Binh Gia - Lang Son

5. Admission decision number: 2998/2013/QD-XHNV-SDH, Dated December 30, 2013,by Rector of University of Social Sciences and Humanities - VNU, Hanoi.

6. Changes in academic process:

7. Official thesis title: Build enterprise culture according to client orientation at TMT motors joint stock company.

8. Major: Management science 9. Code: Pilot training

10. Supervisors: Pham Ngoc Thanh Ph.D, University of Social Sciences and Humanities

11. Summary of the findings of the thesis:

Building corporate culture oriented customers in JSC TMT and proposes measures to further improve the corporate culture model - driven customer

12. Practical applicability, if any:

Make reference materials and apply into practice building enterprise culture policy according to joint stock company client orientation TMT Motors

13. Further research directions, if any:

14. Thesis-related publications: