TTLV: Enhancing the effectiveness of information service for users at the Information and Library Center of Son La College.

1. Student's full name: Tran Thi Vinh Hoa

2. Gender: Female

3. Date of birth: February 12, 1986

4. Place of birth: Nam Dinh

5. Decision No. 3379/2017/QD-XHNV dated December 19, 2017, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.

6. Changes in the training process: None

7. Thesis title: Improving the effectiveness of information user services at the Information and Library Center of Son La College.

8. Major: Information and Library Science; Code: 60320203

9. Scientific supervisor: Dr. Nguyen Thi Kim Dung

10. Summary of the thesis results:

This thesis focuses on analyzing and evaluating the current state of information user services at the Information and Library Center of Son La College, and based on that, proposes solutions to improve the effectiveness of information user services to meet the needs of information users.

11. Practical applications:

The research findings of this thesis can be applied at the Information and Library Center of Son La College. The thesis can also serve as a reference for authors interested in the issue of serving information users.

12. Future research directions:

13. Published works related to the thesis: None

      
INFORMATION ON MASTER'S THESIS

1. Full name: Tran Thi Vinh Hoa 2. Sex: Female

3. Date of birth: February, 12, 1986 4. Place of birth: Nam Dinhprovince

5. Admission decision number: 3379/2017/QD-XHNV dated December 19, 2017 by the Rector of University of Social Sciences and Humanities, Vietnam National University Hanoi.

6. Changes in academic process:

7. Official thesis title: Improving the quality of the work of serving information users at Son La College's Information - Library Center

8. Major: Information Science - Library 9. Code: 60.32.02.03

10. Supervisors: D.sc. Nguyen Thi Kim Dung

11. Summary of the findings of the thesis:

The thesis focused on researching the status of the work of serving information users at Son La College's Information - Library Center. Since then, the author proposed solutions to improve the quality of the work of serving information users to satisfy the information needs of information users

12. Practical applicability

Research results of the thesis can be applied at Son La College's Information - Library Center. The thesis can be a reference for authors who concern about the work of serving information users in library.

13. Further research directions, if any:

14. Thesis-related publications: