1. Student's full name: Do Thi Ngoc Nga 2. Gender: Female
3. Date of birth: December 24, 1987
4. Place of birth: Bac Son commune - Tam Nong district, Phu Tho province
5. Decision to recognize students: Decision No. 2606/QD-XHNV dated November 26, 2021 of the President of the University of Social Sciences and Humanities - Vietnam National University, Hanoi (VNU).
6. Changes in training process: No
7. Thesis topic: Identifying and developing organizational culture of public hospitals in the face of autonomy trends (case study of Construction Hospital - Ministry of Construction).
8. Major: Management Science Code: 210352439.
9. Scientific advisor: Associate Professor, Dr. Pham Ngoc Thanh, University of Social Sciences and Humanities - VNU.
10. Summary of thesis results:
The thesis has mentioned the main theoretical issues, related concepts and built a basic theoretical framework on organizational culture (OC), the structure, role and impact of OC on the organization are presented, along with OC in public hospitals, the perspective on autonomy of public hospitals.
The author also examines and evaluates the impact of autonomy on hospital aspects and the effectiveness of implementing autonomy for hospitals, along with the challenges that hospitals face in the process of autonomy.
The author introduced the general overview of the Construction Hospital such as: organizational structure and personnel, medical examination and treatment situation in the past 5 years, as well as the hospital's autonomy roadmap in the coming time.
The author also specifically describes the 3 levels of hospital culture and ethics. Evaluates the impact of partial autonomy in recent years on hospital culture and ethics. The author has identified the current hospital culture and ethics model through the use of the CHMA test toolkit. Through analysis, the family culture model is dominant in the hospital culture. From surveys on the constituent elements and identification of the cultural model combined with comments from the author's practical experience at the hospital, the author has synthesized and given general comments on the hospital culture and ethics as well as given issues that need attention for the hospital culture and ethics at the current stage as well as comments on the change in the hospital culture and ethics of the Construction Hospital - Ministry of Construction when reorganized into the University of Medicine and Pharmacy Hospital - VNU.
Through the results of identifying the VHTC model and evaluating the current VHTC status of the Construction Hospital, the thesis outlines a new VHTC model for the Construction Hospital, now the University of Medicine and Pharmacy Hospital - VNU. Based on determining the future VHTC model and the reorganization of the hospital in the past, the thesis has proposed specific solutions focusing on developing the hospital's VHTC in the coming time to help the hospital build a strong VHTC foundation.
In addition, the author also makes some recommendations to the Ministry, the governing body - VNU. This is a case study of the Construction Hospital (now the University of Medicine and Pharmacy Hospital, VNU). Based on these results, the hospital's leadership can refer to develop the hospital's VHTC in the new situation, becoming an effective tool, a clear competitive advantage.
11. Practical applicability: Applicable in public hospitals, industry hospitals in particular and medical facilities in general.
12. Further research directions: Brand management
13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Do Thi Ngoc Nga 2. Sex: Female
3. Date of birth: December 24, 1987
4. Place of birth: Bac Son commune - Tam Nong district, Phu Tho province
5. Admission decision number: 2606/QD-XHNV Dated:November 26, 2021of the Principal of the University of Social Sciences and Humanities - Hanoi National University (VNU)
6. Changes in academic process:None
7. Official thesis title: Identifying and developing the organizational culture of public hospitals in the face of the autonomy trend (case study of Construction Hospital - Ministry of Construction).
8. Major: Management Science Code: 210352439.
9. Supervisors: Associate Professor, Dr. Pham Ngoc Thanh, University of Social Sciences and Humanities - VNU
10. Summary of the findings of the thesis:
The research has addressed the main theoretical issues, related concepts and built a basic theoretical framework on organizational culture, structure, role and impact of organizational culture on the presented organization along with cultural organization in public hospitals and the perspectives on the autonomy of public hospitals.
The author also reviews and evaluates the impact of autonomy on aspects of hospitals and the effectiveness of implementing autonomy for hospitals along with the challenges that hospitals face in the autonomy process.
The author introduced the general overview of the Construction Hospital such as: organizational structure and personnel, medical examination and treatment situation in the last 5 years, as well as the hospital's autonomy roadmap in the coming time.
The author also specifically describes 3 levels of the hospital's organizational culture. She evaluated the impact of partial autonomy in recent years on the hospital's organizational culture. The author has identified the current hospital's organizational culture model through the use of the CHMA test toolkit. Through analysis, the family culture model is dominant in the hospital's culture. From survey on the constituent elements and identification of cultural models combined with comments from the author's practical experience at the hospital, the author has synthesized and given general comments on the hospital's organizational culture as well as providing issues that need attention for the hospital's organizational culture at the current stage as well as comments on the change in the organizational culture of the Construction Hospital - Ministry of Construction when reorganizing into the Medical and Pharmaceutical University Hospital - VNU.
Through the results of identifying the organizational culture model and evaluating the current situation of the organizational culture of the Construction Hospital, the thesis outlines a new organizational culture model for the Construction Hospital, now the Medical and Pharmaceutical University Hospital - VNU. Based on the identification of the future organizational culture model and the reorganization of the hospital in recent times, the thesis has proposed specific solutions focusing on developing the hospital's organizational culture in the coming time to help the hospital create a strong organizational culture.
Besides, the author also makes a number of recommendations to the Ministries and branches and the governing body - VNU. This is a case study of Construction Hospital (now Medical and Pharmaceutical University Hospital, Vietnam National University, Hanoi).Based on these results, the hospital's leadership can refer to developing the hospital's organizational culture in the new situation, becoming an effective tool and a clear competitive advantage.
11. Practical applicability, if any: Applicable at public hospitals, sector hospitals in particular and medical facilities in general.
12. Further research directions, if any: brand management
13. Thesis-related publications: None
