TTLV: Information needs of information users and the ability to meet them of university libraries in Hanoi.

MASTER'S THESIS INFORMATION

1. Student's full name:Bui Thi Anh Tuyet

2. Gender: Female

3. Date of birth: October 26, 1989

4. Place of birth: Hanoi

5. Decision on recognition of students No. 1503/2012/QD-XHNV-SDH dated August 6, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in training process: No

7. Thesis topic name:Information needs of information users and the ability to meet them of university libraries in Hanoi.

8. Major: Information Science - Library Code: 60 32 20 03

9. Scientific instructor:Assoc.Prof.Dr. Tran Thi Quy

10. Summary of thesis results:

The thesis studies basic theoretical issues about information needs of information users, factors affecting the ability to meet information needs of university libraries, and the role of research on information needs and the ability to meet information needs for the development of university libraries.

On that basis, conduct a survey of the basic characteristics of information needs of information users at university libraries in Hanoi as well as the ability of these libraries to meet information needs. Evaluate the level of satisfaction of information needs and point out the remaining problems in information provision activities of libraries.

The thesis proposes some solutions to solve the above existing problems. Through that, it will help libraries improve their capacity to meet the information needs of users.

11. Practical application:

The research results and solutions in the thesis can be used by university libraries in Hanoi to solve existing problems in providing information to users, thereby improving their information provision capacity.

INFORMATION ON MASTER'S THESIS

1. Full name: Bui Thi Anh Tuyet 2. Sex: Female

3. Date of birth: October 26, 1989. 4. Place of birth: Hanoi

5. Admission decision number: 1503/2012/QD/XHVN-SDH issued on August 2, 2012 by The Rector of the University of Social Sciences and Humanities, Hanoi National University.

6. Changes in academic process: None

7. Official thesis title: Information needs and the capability of Hanoi's university libraries in meeting the needs

8. Major: Library Science; 9. Code: 60 32 20 03

10. Supervisors: Associate professor, Dr. Tran Thi Quy

11. Summary of the findings of the thesis:

The research explored and criticized theoretical issues of the information users and information needs. It also identified seven factors affecting libraries' capability in supporting the information needs. It discusses roles of the research in information needs in the development of university libraries.

The research examines the characteristics of information users and their information needs. It explored and verified the capacity of Hanoi's university libraries in supporting the information needs, then identified the main issues in supporting information needs.

The thesis suggested solutions for addressing the main issues. These will help the Hanoi's university libraries to enhance their capability in providing the information needs.

12. Practical applicability:

The findings and solutions in the thesis could be used by university libraries in Hanoi capital in order to solve their current issues in supporting information needs..