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TTLV: Information needs and information satisfaction levels at Nha Trang College of Culture, Arts and Tourism

Sunday - May 8, 2011 13:14
Thesis information "Information needs and information satisfaction level at Nha Trang College of Culture, Arts and Tourism" by HVCH Bui Thi Thanh Dieu, major in Library Science.
Thesis information "Information needs and information satisfaction level at Nha Trang College of Culture, Arts and Tourism" by HVCH Bui Thi Thanh Dieu, major in Library Science.1. Full name of student: Bui Thi Thanh Dieu 2. Gender: Female 3. Date of birth: June 21, 1985 4. Place of birth: Thanh Hoa 5. Decision to recognize student No: 1599/2008/QD-XHNV-KH&SĐH, December 25, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: None 7. Thesis topic: Information needs and information satisfaction level at Nha Trang College of Culture, Arts and Tourism. 8. Major: Library Science 9. Code: 60 32 20 10. Scientific supervisor: Associate Professor. Dr. Tran Thi Quy (University of Social Sciences and Humanities, Vietnam National University, Hanoi) 11. Summary of the results of the thesis: The topic: "Information needs and the level of information satisfaction at Nha Trang College of Culture, Arts and Tourism" is structured into 3 parts, with the results reflected through the following main contents: Chapter 1: Information needs in library information activities at Nha Trang College of Culture, Arts and Tourism. This chapter clarifies theoretical issues related to the topic such as the concepts of: information, culture, art, cultural and artistic information, information users, information needs... and also studies the characteristics of information users at the library of Nha Trang College of Culture, Arts and Tourism. Chapter 2: Survey of the level of information satisfaction at Nha Trang College of Culture, Arts and Tourism. Chapter 2 is the main chapter of the thesis, the main content of this chapter is to study the information needs and the ability to meet the information needs of the library of Nha Trang College of Culture, Arts and Tourism. Evaluate the strengths and weaknesses in meeting the information needs of the school library. Chapter 3: Solutions to improve the level of information response at Nha Trang College of Culture, Arts and Tourism. Chapter 3 focuses on researching and proposing groups of solutions to improve the level of information response of the library of Nha Trang College of Culture, Arts and Tourism. 12. Ability to apply in practice: School libraries can refer to the research results of the thesis as a basis to improve the quality of information services to satisfy and develop the information needs of information users at their libraries. In addition, the thesis offers feasible solutions to maximally meet the information needs of information users at the library of Nha Trang College of Culture, Arts and Tourism. 13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name: Bui Thi Thanh Dieu 2. Sex: Female 3. Date of birth: June 21, 1985 4. Place of birth Thanh Hoa 5. Admission decision number: 1599/2008/QD-XHNV-KH&SĐH Dated December 25, 2008 6. Changes in academic process: None 7. Official thesis title: Information needs and information satisfaction at The Nha Trang College of Tourist and Art Culture 8. Major: Library Science 9. Code: 60 32 20 10. Supervisors: Tran Thi Quy, Assoc. Prof. PhD. (Head of Library and Information Falcuty. University of Social Sciences and Humanity, Vietnam National University) 11. Summary of the findings of the thesis: “Information needs and information satisfaction at The Nha Trang College of Tourist and Art Culture” divided in three main parts details as follow: Chapter 1: Information needs in the library operation at Nha Trang College of Tourist and Art Culture. This chapter clarifies definitions related to this thesis for instant: information, culture, art, information of art and culture, information user and information needs, etc... Following this, descripes the properties of information user at the library of Nha Trang College of Tourist and Art Culture is the main content. Chapter 2: Surveying the level of information satisfaction at the Nha Trang College of Tourist and Art- Culture. This is the main part of the thesis concentration on dicovering information need and the level of information satisfaction at the library of Nha Trang College of Tourist and Art-Culture. Moreover, this thesis also focuses on assessing those weak and strong points in the way to satisfy information needs at the library. Chapter 3: Giving out more solutions to enhance the level of information satisfaction at the Nha Trang College of Tourist and Art- Culture. In this chaper with me the main purpose is to focus on doing research and giving out more solutions to enhance the level of information satisfaction at the Nha Trang College of Tourist and Art- Culture. 12. Practical applicability: Many library universities can be in consultation with the result of this thesis to have a foundation to upgrade the information services quality and develop user information need in their own library. Additionally, this thesis has given out more potential solutions to satisfy the user information needs in the library of Nha Trang College of Tourist and Art-Culture. 13. Thesis-related publications: None

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