MASTER'S THESIS INFORMATION
1. Student's full name:LE TRUONG NHAT QUANG2. Gender: Male
3. Date of birth: October 31, 1987
4. Place of birth: Hue City
5. Decision on recognition of students No. 1501/2012/QD-XHNV-SDH dated August 6, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in training process: No
7. Thesis topic name:Developing hotel human resources in Laguna Lang Co resort complex
8. Major: Tourism; Code:
9. Scientific instructor:Assoc.Prof.Dr. BUI XUAN NHAN
Working agency: Vice Principal of University of Commerce
10. Summary of thesis results:
- Systematize and develop some theoretical bases on hotel human resource development; human resource development experience of some typical hotels at home and abroad; lessons learned for hotels to study.
- Analyze the current status of human resource development at the two hotels Banyan Tree Lang Co and Angsana Lang Co in the past through 4 contents: quantity and structure of human resources; recruitment of human resources; training and development of human resources; creating motivation to promote workers. Sociological investigation method was used to survey employee opinions and interview some hotel managers. Thereby, we can see the advantages, limitations, their causes and the issues raised.
- Propose solutions to develop hotel human resources in line with the company's development orientation in the coming time.
11. Practical application:
The research results of the thesis will contribute to improving human resource development activities in enterprises, especially tourism and hotel enterprises. This result will partly help Laguna Vietnam Co., Ltd. have a direction in establishing and implementing human resource development plans in the coming time.
12. Further research directions:
Develop human resource development strategy for the entire Laguna Lang Co resort complex.
13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name:LE TRUONG NHAT QUANG2. Sex: Male
3. Date of birth: 31stOctober 1987 4. Place of birth: Hue City
5. Admission decision number: 1501/2012/QD-XHNV-SDH from the Principal of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
Dated 6thAugust 2012.
6. Changes in academic process: No
7. Official thesis title:Human resource development of hotels in Laguna Lang Co integrated resort
8. Major: Tourism; Code:
9. Supervisors: Associate Professor Dr.BUI XUAN NHAN, Vice-Principal of Vietnam University of Commerce
10. Summary of the findings of the thesis:
- To systematize and develop some theoretical background on human resource development in the hotel industry; Experiences on human resource development of some typical domestic and overseas hotels; Lessons for the case of hotels.
- To analyze the current situation of human resource development in the case of 2 hotels Banyan Tree Lang Co and Angsana Lang Co in the past time through 4 contents: quantity and structure of human resources; human resource recruitment; human resource training and development; motivation for employees. The social survey method was used to survey the employees' opinions and interview some hotel managers. As a result, find out the advantages, limitations, reasons and issues.
- To suggest solutions for human resource development of hotels in accordance with development orientation of the company in the coming time.
11. Practical applicability, if any:
The study results will contribute on enhancing the human resource development practices in the enterprises, especially hospitality enterprises. These results will partly help Laguna Vietnam Limited Company have an orientation of planning and implementing the human resource development plans in the coming time.
12. Further research directions, if any:
Building human resource development strategies for the whole Laguna Lang Co integrated resort.
13. Thesis-related publications: No
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