TTLV: Developing human resources for hotels within the Laguna Lăng Cô integrated resort complex.

INFORMATION ABOUT THE MASTER'S THESIS

1. Student's full name:LE TRUONG NHAT QUANG2. Gender: Male

3. Date of birth: October 31, 1987

4. Place of birth: Hue City

5. Decision on student admission No. 1501/2012/QD-XHNV-SDH dated August 6, 2012, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process: None

7. Thesis title:Developing human resources for hotels within the Laguna Lăng Cô integrated resort complex.

8. Major: Tourism; Code:

9. Scientific supervisor:Assoc. Prof. Dr. Bui Xuan Nhan

Workplace: Vice Rector of the University of Commerce

10. Summary of the thesis results:

- Systematizing and developing some theoretical foundations on hotel human resource development; human resource development experiences of some typical hotels in Vietnam and abroad; lessons learned for the hotels under study.

- This study analyzes the current state of human resource development at Banyan Tree Lang Co and Angsana Lang Co hotels over the past period through four aspects: the quantity and structure of human resources; human resource recruitment; human resource training and development; and motivating employees. Sociological research methods were used to survey employee opinions and interview several hotel managers. Through this, the strengths, weaknesses, their causes, and the issues that need to be addressed were identified.

- Propose solutions for developing hotel human resources that align with the company's future development direction.

11. Practical applications:

The research findings of this thesis will contribute to improving human resource development activities in businesses, especially tourism and hotel businesses. These results will partly help Laguna Vietnam Co., Ltd. to develop and implement its human resource development plan in the future.

12. Future research directions:

Develop a human resource development strategy for the entire Laguna Lăng Cô resort complex.

13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name:LE TRUONG NHAT QUANG2. Sex: Male

3. Date of birth: 31^stOctober 1987 4. Place of birth: Hue City

5. Admission decision number: 1501/2012/QD-XHNV-SDH from the Principal of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

Dated 6^thAugust 2012.

6. Changes in academic process: No

7. Official thesis title:Human resource development of hotels in Laguna Lang Co integrated resort

8. Major: Tourism; Code:

9. Supervisors: Associate Professor Dr.BUI XUAN NHAN, Vice-Principal of Vietnam University of Commerce

10. Summary of the findings of the thesis:

- To systematize and develop some theoretical background on human resource development in the hotel industry; Experiences on human resource development of some typical domestic and overseas hotels; Lessons for the case of hotels.

- To analyze the current situation of human resource development in the case of 2 hotels Banyan Tree Lang Co and Angsana Lang Co in the past time through 4 contents: quantity and structure of human resources; human resource recruitment; human resources training and development; motivation for employees. The social survey method was used to survey the employees' opinions and interview some hotel managers. As a result, find out the advantages, limitations, reasons and issues.

- To suggest solutions for human resource development of hotels in accordance with development orientation of the company in the coming time.

11. Practical applicability, if any:

The study results will contribute on enhancing the human resource development practices in the enterprises, especially hospitality enterprises. These results will partly help Laguna Vietnam Limited Company have an orientation of planning and implementing the human resource development plans in the coming time.

12. Further research directions, if any:

Building human resource development strategies for the whole Laguna Lang Co integrated resort.

13. Thesis-related publications: No