Thesis information "Establishing regular links between science and technology management agencies and consumers to improve the effectiveness of goods quality management" by HVCH Le Quoc Cuong, majoring in Science and Technology Management.1. Full name of student: Le Quoc Cuong 2. Gender: Male 3. Date of birth: September 9, 1982 4. Place of birth: An Giang 5. Decision to recognize student No.: 1376/QD-XHNV-KH&SĐH dated October 29, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes in the training process: None 7. Thesis topic: Establishing a regular connection between science and technology management agencies and consumers to improve the effectiveness of goods quality management 8. Major: Science and Technology Management; Code: 60 34 72 9. Scientific supervisor: Associate Professor. Dr. Pham Hong - Department of Science and Technology of Hanoi City 10. Summary of the results of the thesis: - The thesis has generalized the theoretical system of quality and quality management for organizations in the new stage. Pointed out the role of quality and quality management of goods in the market economy. - Stated the current situation of the quality of goods in circulation, pointed out the consumption trends in some developed and developing countries, including Vietnam. - At the same time, analyzed some of the causes leading to the current situation of poor quality goods, in which the science and technology management agency has not yet shown its role as a focal point for quality standards. - A new point in the thesis is to affirm that consumers play a very important role in the management of goods quality that has not been mentioned before. Thereby, practical solutions are proposed to establish a regular connection between science and technology management agencies and consumers to improve the effectiveness of goods quality management. 11. Practical applicability: - It is necessary to apply the research results of the thesis to goods quality management activities right now. 12. Further research directions: - It is necessary to further study the multi-dimensional connection from many sides: state management agencies on goods quality in general - manufacturing enterprises - business establishments - business associations - consumer rights protection associations - consumers in goods quality management activities. - From there, compare this connection model with connection models in other fields such as: the connection model in scientific research "Institute - School - Enterprise", the connection model in agricultural production "state - scientist - entrepreneur - farmer", ... to build more effective solutions in goods quality management. 13. Published works related to the thesis: - Phan Thanh Thoi (2010), Strengthening institutions for controlling the quality of products and goods after announcing quality standards in Tay Ninh province, Master's thesis in Science and Technology Management, University of Social Sciences and Humanities, Hanoi.
INFORMATION ON MASTER'S THESIS
1. Full name : Le Quoc Cuong 2. Sex: Male 3. Date of birth: September 9, 1982 4. Place of birth: An Giang Province 5. Admission decision number: 1376/QD-XHNV-KH&SĐH Dated October 29, 2008 6. Changes in academic process: (List the forms of change and corresponding times) 7. Official thesis title: Establishing the frequent relationship between science and technology Management Departments to the customers in order to improve the benefits of managing the good quality. 8. Major: Science and Technology Management 9. Code: 60 34 72 10. Supervisors: Associate Professor Dr. Pham Hong – Hanoi Department of Science and Technology 11. Summary of the findings of the thesis: - The thesis has generalized the theoretical system about quality and quality management for organizations in the new period. It also points out the role of quality and good quality management activities in the market economy. - It also shows the reality of the good quality in the market, and finds out the consumtion tendency in some developed and developing countries including Vietnam. - Besides, it analyzes some causes which lead to the low quality of present goods, in which the Science and Technology Management Department has not played the main role in the quality standard yet. - The new point in this thesis is that it confirms the consumer plays a very important role in managing the goods quality, which has not been mentioned about so far. From which, the thesis draws out the practical solution to establish the frequent relationship between the Science and Technology Management Departments with the consumers to improve the benefit of goods quality management. 12. Practical applicability, if any: - It is necessary to apply the finding of this thesis into the activity of goods quality management immediately. 13. Further research directions, if any: - There is a need to research the multi-relationship from many aspects such as government management departments about the good quality in general - the manufacturers - retaiters – co-operations – about protecting the consumer¢s rights – and consumers in the good quality management activities. - From that, there can be a comparison between this relationship to others in other areas such as the relationship in science research “Institions, Universities and Businesses” the relationship an argiculture productions “government, scientists businessmen and farmers” and so on in order to build up many benificial solutions in the goods quality management. 14. Thesis-related publications: - Phan Thanh Thoi (2010), Strengthening the institution of product and goods quality control after the announcement of quality standards in Tay Ninh province, Master's thesis in Science and Technology Management, University of Social Sciences and Humanities, Hanoi.
