Information on the thesis "Establishing a regular link between science and technology management agencies and consumers to improve the effectiveness of goods quality management" by graduate student Le Quoc Cuong, majoring in Science and Technology Management.1. Student's Full Name: Le Quoc Cuong 2. Gender: Male 3. Date of Birth: September 9, 1982 4. Place of Birth: An Giang 5. Decision No. 1376/QD-XHNV-KH&SDH dated October 29, 2008, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: None 7. Thesis Title: Establishing a Regular Linkage between Science and Technology Management Agencies and Consumers to Improve the Effectiveness of Goods Quality Management 8. Major: Science and Technology Management; Code: 60 34 72 9. Scientific Advisor: Assoc. Prof. Dr. Pham Hong - Hanoi City Department of Science and Technology 10. Summary of thesis results: - The thesis has generalized the theoretical system of quality and quality management for organizations in the new era. It points out the role of quality and quality management of goods in a market economy. - It presents the current situation of the quality of goods in circulation, pointing out consumption trends in some developed and developing countries, including Vietnam. - It also analyzes some causes leading to the current situation of poor quality goods, in which the science and technology management agency has not effectively played its leading role in quality standards. - A new point in the thesis is the affirmation that consumers have a very important role in the management of goods quality, which has not been mentioned before. This presents practical solutions to establish a regular link between science and technology management agencies and consumers to improve the effectiveness of goods quality management. 11. Practical application: - It is necessary to apply the research results of this thesis to goods quality management activities immediately. 12. Future research directions: - Further research is needed on multi-dimensional linkages from various sides: state management agencies on goods quality in general – manufacturing enterprises – business establishments – business associations – consumer rights protection associations – consumers in goods quality management activities. - From there, compare this linkage model with linkage models in other fields such as: the linkage model in scientific research “Institute - University – Enterprise”, the linkage model in agricultural production “State – scientist – enterprise – farmer”,… to develop more effective solutions in goods quality management. 13. Published works related to the thesis: - Phan Thanh Thoi (2010), Strengthening the institutions for controlling product and goods quality after the announcement of quality standards in Tay Ninh province, Master's thesis in Science and Technology Management, University of Social Sciences and Humanities, Hanoi.
INFORMATION ON MASTER'S THESIS
1. Full name : Le Quoc Cuong 2. Sex: Male 3. Date of birth: September 9, 1982 4. Place of birth: An Giang Province 5. Admission decision number: 1376/QD-XHNV-KH&SĐH Dated October 29, 2008 6. Changes in academic process: (List the forms of change and corresponding times) 7. Official thesis title: Establishing the frequent relationship between science and technology Management Departments to the customers in order to improve the benefits of managing the good quality. 8. Major: Science and Technology Management 9. Code: 60 34 72 10. Supervisors: Associate Professor Dr. Pham Hong – Hanoi Department of Science and Technology 11. Summary of the findings of the thesis: - The thesis has generalized the theoretical system about quality and quality management for organizations in the new period. It also points out the role of quality and good quality management activities in the market economy. - It also shows the reality of the good quality in the market, and finds out the consumtion tendency in some developed and developing countries including Vietnam. - Besides, it analyzes some causes which lead to the low quality of present goods, in which the Science and Technology Management Department has not played the main role in the quality standard yet. - The new point in this thesis is that it confirms the consumer plays a very important role in managing the goods quality, which has not been mentioned about so far. From which, the thesis draws out the practical solution to establish the frequent relationship between the Science and Technology Management Departments with the consumers to improve the benefit of goods quality management. 12. Practical applicability, if any: - It is necessary to apply the finding of this thesis into the activity of goods quality management immediately. 13. Further research directions, if any: - There is a need to research the multi-relationship from many aspects such as government management departments about the good quality in general - the manufacturers - retaiters – co-operations – about protecting the consumer¢s rights – and consumers in the good quality management activities. - From that, there can be a comparison between this relationship and others in other areas, such as the relationship in science research ("Institutes, Universities, and Businesses"), the relationship in agricultural production ("Government, scientists, entrepreneurs, and farmers"), and so on, in order to build many beneficial solutions in goods quality management. 14. Thesis-related publications: - Phan Thanh Thôi (2010), Strengthening the institutional framework for controlling product and goods quality after the announcement of quality standards in Tay Ninh province, Master's thesis in Science and Technology Management, University of Social Sciences and Humanities, Hanoi.
