TTDA: Solutions to improve human resource management of the Resident Reporter Management Board, Nhan Dan Newspaper in the new context

INFORMATION ABOUT MASTER'S GRADUATION PROJECT

1. Student's full name: Nguyen Thi Dieu Thuong

2. Gender: Female

3. Date of birth: 23/9/1987

4. Place of birth: Bac Giang

5. Decision to recognize studentsNo. 5626/QD-XHNV dated December 29, 2023 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in the training process:Are not

7. Project title: Solution to improve human resource management of Resident Reporter Management Board, Nhan Dan Newspaper in the new context

8. Industry:Journalism and Media Management - Code: 8320109

9. Scientific instructor:

- Dr. Tran Bao Khanh: Academy of Posts and Telecommunications Technology

- Dr. Le Thi Duong: Institute of Journalism and Communication

10. Summary of project results

The project "Solutions to improve human resource management of the Board of Resident Reporters of Nhan Dan Newspaper in the new context" has pointed out the need for appropriate policies and mechanisms for human resource development, especially in the current context of journalism being deeply influenced by digital transformation, international integration and increasingly high requirements for information quality, timeliness, accuracy and creativity in journalism products.

The survey results show that although the Resident Reporters Management Board has implemented a number of measures to manage and support resident reporters, there are still significant limitations such as suboptimal human resource structure, non-synchronous capacity and work efficiency assessment mechanism, and training, fostering and career development policies that have not really met the needs of improving the quality of human resources. In addition, the use of information technology in managing tasks and records of resident reporters has not been effectively exploited, leading to a lack of transparency in monitoring work progress and not really encouraging creativity and innovation in operational activities.

Based on the analysis of the current situation, the project has proposed specific solutions on organizational structure, assignment and coordination of reporters; perfecting the mechanism for evaluating work performance and individual capacity; implementing training programs to improve professional capacity, technical skills and soft skills; improving remuneration policies, encouraging creativity, engaging staff; and applying information technology in managing records, tasks and work results. In addition, the project also makes strategic recommendations to management levels, including perfecting policy mechanisms, improving management capacity, creating favorable conditions for innovation and developing a sustainable press workforce.

11. Practical applicability

The system of solutions on organizational structure, assignment, work coordination and individual capacity assessment can be deployed directly at the Resident Reporter Management Board, helping to improve transparency, efficiency and synchronization in management work, thereby creating a professional working environment, encouraging creativity and improving the quality of resident reporters' work.

Applying solutions on training, fostering, developing professional capacity, technical skills and soft skills for the team of resident reporters will help managers and reporters quickly adapt to the new requirements of modern journalism, especially in the context of digital transformation and international integration, while improving the ability to respond flexibly to hot events, multi-dimensional information and diverse needs of readers.

Solutions on improving policies on remuneration, rewards, encouraging creativity and engaging human resources can be applied directly to increase the working motivation of resident reporters, thereby limiting the number of people leaving the agency, improving the quality of press products and stability in human resource management.

The application of information technology in managing records, tasks and work results of resident reporters is also one of the important highlights, because it not only helps the Resident Reporter Management Board monitor work progress accurately and transparently but also contributes to optimizing the reporting, evaluation and management decision-making process, while facilitating the storage, lookup and synthesis of data to serve the work of human resource strategy planning.

In addition, strategic recommendations for management, including improving policy mechanisms, enhancing management capacity, facilitating innovation and long-term human resource development, can be applied to form overall human resource management policies, helping press agencies improve their competitiveness and adapt to the global press context.

12. Further research directions

Firstly, it is necessary to conduct further research on the relationship between human resource management and press performance in the context of digital transformation, especially the factors affecting the creativity, productivity and information quality of resident reporters, in order to build human resource management models that adapt to new technological trends, including artificial intelligence, big data and multimedia platforms.

Second, it is necessary to conduct in-depth research on the motivation, needs and engagement of resident reporters, including analysis of occupational psychology, job satisfaction, reward and treatment mechanisms, in order to develop comprehensive human resource policies that can encourage creativity, improve personal capacity and long-term commitment to the press agency.

Third, it is necessary to expand research on training models, fostering and developing the capacity of resident reporters, especially training programs on soft skills, information technology skills, information management skills and multimedia communication skills, in order to meet the increasing demands for timeliness, accuracy and attractiveness of press products.

Fourth, research on tools and methods for evaluating the effectiveness of resident reporters is also an important direction, aiming to build an evaluation system that is accurate, fair, and transparent, contributing to improving the quality of human resource management and the ability to make management decisions.

Fifth, it is necessary to study comprehensive human resource management models that combine policy mechanisms, organization and information technology, to build synchronous solutions to help press agencies both develop human resources and optimize management efficiency, meeting the requirements of integration, competition and digital transformation.

In addition, further studies can expand the scope to compare human resource management between domestic and international press agencies, in order to learn advanced models, thereby proposing improvements suitable to the characteristics of Vietnamese press activities. At the same time, studying the impact of organizational culture factors, working environment and state policies on press human resource management will also provide important information to perfect human resource management solutions at the Resident Correspondent Management Board in particular and press agencies in general.

13. Published works related to the project: None

INFORMATION ON PROJECT

1. Full name:Nguyen Thi Dieu Thuong

2. Sex:Female

3. Date of birth: September 23, 1987

4. Place of birth: Bac Giang

5. Admission decision number: No. 5626/QD-XHNV dated December 29, 2023, issued by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in academic process:(List the forms of change and corresponding times)

7. Official project title: Solutions to Improve Human Resource Management at the Resident Correspondents Office of Nhan Dan Newspaper in the New Context

8. Major:Journalism and Communication Management9. Code: 8320109

10. Supervisors:Dr. Tran Bao Khanh - Posts and Telecommunications Institute of Technology - Dr. Le Thi Duong - Institute of Journalism and Communication Training

11. Summary of the findings of the project:The thesis entitled "Solutions to Improve Human Resource Management at the Resident Correspondents Office of Nhan Dan Newspaper in the New Context" emphasizes the urgent need for appropriate policies and mechanisms to develop human resources. This need is particularly critical given the profound impact of digital transformation, international integration, and rising demands for information quality, timeliness, accuracy, and creativity in journalistic products.

Survey findings reveal that although the Resident Correspondents Office has implemented several measures to manage and support its resident correspondents, significant limitations remain. These include a suboptimal personnel structure, inconsistent performance evaluation mechanisms, and professional development policies that fall short of meeting the demands for high-quality human capital. Additionally, the application of information technology in managing tasks and reporter profiles is still underutilized, resulting in a lack of transparency in tracking progress and insufficient incentives for creativity and innovation in professional activities.

Drawing from an in-depth analysis of the current situation, the thesis proposes targeted solutions including: optimizing organizational structure and staff allocation; improving performance evaluation systems; implementing professional training programs to enhance technical expertise, operational skills, and soft skills; reforming incentive policies to foster innovation and strengthen staff engagement; and applying digital tools in task and performance management. Moreover, the thesis puts forward strategic recommendations for leadership, such as refining policy frameworks, strengthening managerial capacity, and creating enabling conditions for innovation and the sustainable development of journalistic human resources.

12. Practical applicability, if any:The proposed solutions regarding organizational structure, task assignment, coordination, and individual performance evaluation can be directly implemented at the Resident Correspondents Office. These measures aim to enhance transparency, efficiency, and consistency in management practices, thereby fostering a professional work environment that encourages innovation and improves the overall quality of resident correspondents' work.

Implementing training and capacity-building solutions—focused on developing professional expertise, operational skills, and soft skills—will enable both managers and correspondents to quickly adapt to the evolving demands of modern journalism. This is particularly important in the context of digital transformation and international integration, helping the workforce respond more flexibly to breaking news, multidimensional information, and the increasingly diverse needs of readers.

Improvements to remuneration policies, incentive schemes, and personnel engagement strategies can be directly applied to boost motivation among resident correspondents. These efforts are expected to reduce staff turnover, enhance the quality of journalistic content, and ensure greater stability in human resource management.

The application of information technology in managing personnel files, assignments, and work outcomes is another key area of ​​focus. Leveraging digital tools will not only enable accurate and transparent tracking of work progress, but also help optimize processes related to reporting, evaluation, and decision-making. Furthermore, it will facilitate data storage, retrieval, and aggregation for strategic human resource planning.

Finally, the thesis outlines several strategic-level recommendations for senior management, including the refinement of policy frameworks, enhancement of leadership capacity, and the creation of enabling conditions for innovation and long-term human resource development. These recommendations can inform the development of comprehensive HR management policies, helping news organizations improve their competitiveness and adaptability in an increasingly globalized media landscape.

13. Further research directions, if any: First, further research should explore the relationship between human resource management and journalistic performance in the context of digital transformation. Particular attention should be paid to factors affecting creativity, operational productivity, and the quality of information produced by resident correspondents. This will support the development of adaptive HR management models aligned with emerging technologies such as artificial intelligence, big data, and multimedia platforms.

Second, in-depth studies on the motivation, needs, and engagement of resident correspondents are essential. These should include analyzes of professional psychology, job satisfaction, reward systems, and compensation policies. Such research would inform the design of comprehensive HR policies that foster innovation, strengthen individual competencies, and promote long-term commitment within news organizations.

Third, expanded research into training models and professional development pathways for resident correspondents is needed—particularly programs focused on soft skills, information technology, data management, and multimedia communication. These are critical to meet the growing demand for timely, accurate, and engaging journalistic content.

Fourth, the development and refinement of tools and methodologies for assessing the performance of resident correspondents should also be prioritized. Establishing a performance evaluation system that is fair, transparent, and reliable would contribute significantly to enhancing HR management quality and strengthening decision-making processes.

Fifth, future studies should examine comprehensive human resource management models that integrate policy frameworks, organizational structure, and information technology. The goal is to develop cohesive, scalable solutions that enable news organizations to simultaneously cultivate their workforce and optimize management efficiency in response to increase demands for integration, competition, and digital transformation.

In addition, future research could broaden its scope to include comparative studies of human resource management practices across domestic and international news organizations. Insights from advanced models can help propose contextually appropriate improvements tailored to the unique characteristics of Vietnamese journalism. Moreover, investigations into the influence of organizational culture, workplace environment, and government policies on journalistic human resource management could provide valuable guidance for enhancing HR strategies—not only at the Resident Correspondents Office, but across the journalism sector as a whole.

14. Thesis-related publications:none