1. Student's full name: Mai Van Trong 2. Gender: Male
3. Date of birth: December 25, 1997
4. Place of birth: Nam Dinh
5. Decision to recognize students No. 2705/QD-XHNV dated December 24, 2020, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
7. Thesis title: “
The impact of digital transformation on the performance of domestic travel businesses in Hanoi."
8. Major: Tourism; 9. Code: 8810101.01
10. Scientific supervisor: Dr. Trinh Le Anh - Faculty of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
11. Summary of the thesis results:This thesis provides an overview and systematizes knowledge about digital transformation, its impacts on businesses in general and on business performance in particular, through a study of domestic travel businesses in Hanoi. Digital transformation is a new research field; this thesis synthesizes knowledge from around the world and domestically to systematize the theoretical basis of digital transformation, and then applies it to research to describe the impact of digital transformation on the performance of domestic travel service businesses in Hanoi, aiming to determine the influence of digital transformation on the performance of this group of businesses. From the systematization of the theoretical basis, the thesis develops 10 factors affecting digital transformation on businesses, combined with a performance measurement scale to conduct a survey and describe the impacts of digital transformation on the performance of domestic travel businesses in Hanoi. Based on the research results, this study proposes and suggests several solutions to improve the effectiveness of digital transformation in domestic travel and tourism service businesses in Hanoi.
12. Practical applicability: This document serves as a reference for students, trainees, and researchers in the field of tourism, as well as for tourism businesses in general and travel agencies in particular, to understand and improve the effectiveness of digital transformation.
13. Future research directions: Investigating the impact of digital transformation on the operations of businesses in the tourism sector.
14. The published works related to the thesis are:
14.1. Digital transformation of Hanoi travel businesses during the Covid-19 period. Proceedings of the national conference: New directions for Vietnamese tourism post-Covid-19, National Economics University Publishing House, 2021, p. 394.
INFORMATION ON MASTER THESIS THESIS
1. Student's first and last name: Mai Van Trong 2. Gender: Male
3. Date of birth: 25/12/1997
4. Place of birth: Nam Dinh
5. Student Recognition Decision No: 2168/QD-XHNV date: November 19, 2020 of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
7. Dissertation topic title: “Impact of digital transformation to firm performance of domestic travel agency in Hanoi”.
8. Specialization: Tourism; 9. Code: 8810101.01
10. Scientific instructor: PhD. Trinh Le Anh - Faculty of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
11. Summary of the results of the thesis: The thesis has reviewed and systematized knowledge about digital transformation, the impacts of digital transformation on businesses in general and on the operating results of enterprises in particular through research on domestic travel enterprises in Hanoi. Digital transformation is a new field of research, this topic has synthesized knowledge in the world and in the country for the purpose of a theoretical system of digital transformation, thereby applying it to research to describe the impact of digital transformation on the performance of domestic travel service enterprises in Hanoi. to determine the impact of digital transformation on the performance of this group of businesses. From the systematization of the rationale, the topic has built 10 impact factors of digital transformation on businesses, combined with a scale of operating results to conduct a survey and describe the impacts of digital transformation on the operating results of domestic travel businesses in Hanoi. Based on the research results, the topic proposes and suggests some solutions to improve digital transformation efficiency at domestic travel and tourism service enterprises in Hanoi.
12. Practical applicability: It is a reference for students, trainees and researchers in the field of tourism as well as for tourism enterprises in general and travel enterprises in particular to understand and improve the efficiency of digital transformation implementation.
13. Further research directions: Research the impact of digital transformation to the operation of tourism companies.
14. Such works published in relation to the thesis:
14.1. Digital transformation of Hanoi travel enterprises during the Covid-19 period. Proceedings of the National Conference: A New Direction for Vietnam's Tourism After Covid-19, National Economics University Press, 2021, p.394.
