1. Student's full name: LE PHUC PHUONG ANH 2. Gender: Female
3. Date of birth: August 9, 1995
4. Place of birth: Nam Son. Tam Diep, Ninh Binh
5. Student recognition decision No. 1765/QD-XHNV dated June 28, 2018 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in training process: no.
7. Thesis title: Evaluation of work performance of office staff at Ha Do Group Joint Stock Company.
8. Major: Office Administration Code: 60340406
9. Scientific advisor: Dr. Cam Anh Tuan
10. Summary of thesis results:
Chapter 1. Theoretical basis for evaluating the work performance of office staff in enterprises.
In this chapter, the author has researched and clarified the following issues:
- Clarify concepts related to performance evaluation of office staff in enterprises.
- Analysis shows the content of job performance evaluation.
- Point out the factors affecting job performance evaluation in the enterprise.
- Analyze and present experience in evaluating work performance of some businesses in similar industries and draw lessons for Ha Do Group Joint Stock Company.
Chapter 2. Analysis of the current situation of job performance evaluation at Ha Do Group Joint Stock Company.
Based on theoretical research, survey and analysis of the current situation of evaluating work performance at Ha Do Group Joint Stock Company, in this chapter, the author has clarified as follows:
- Overview of the company's history of formation and development and outline the characteristics that influence the performance evaluation process at the company.
- Analyze the current status of job performance evaluation at the company with contents ranging from determining evaluation objectives to using job performance evaluation results.
- From the current situation of job performance evaluation at Ha Do Group Joint Stock Company, the author analyzes the advantages, existing limitations and the causes leading to those limitations.
Chapter 3. Solutions to improve performance evaluation at Ha Do Group Joint Stock Company.
In this chapter, the author has proposed some measures to improve the work efficiency of staff at Ha Do as follows:
- Complete job analysis
- Complete criteria and standards for evaluating work performance
- Improve the effectiveness of using performance evaluation results
- Improve selection and quality of management personnel
- Improve coordination between departments.
11. Practical application:
The research results are applied to help Ha Do Group Joint Stock Company to build a clear process, specific evaluation goals and importantly, to be able to use the evaluation results in practice to improve the quality of human resources.
12. Further research directions:
Continue to research measures to improve work efficiency through organizing activities related to evaluating the work performance of office staff at Ha Do Group Joint Stock Company.
13. Published works related to the thesis: none
INFORMATION ON MASTER'S THESIS
1. Full name: LE PHUC PHUONG ANH 2. Gender: Female
3. Date of birth: August 9th, 1995.
4. Place of birth: Tam Diep city, Ninh Binh province.
5. Admission decision number: 1765/QD-XHNV dated June 28th, 2018 by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in training process: No.
7. Official thesis title: “Evaluation of the work performance of office staff at Ha Do Group Joint Stock Company.”
8. Major: Office Management; Code: 60340406
9. Scientific instructor: PhD. Cam Anh Tuan
10. Summary of the thesis results:
Chapter 1. Theoretical basis for assessing the work performance of office staff at Ha Do Group Joint Stock Company
In this chapter, the author has learned and clarified some of the following issues:
- Clarifying the Concepts related to performance evaluation of office workers in enterprises.
- Analysis shows the content of the job performance evaluation.
- Indicate the factors affecting the performance evaluation in the enterprise.
- Analyze and present experience in evaluating the work performance of a number of enterprises with similar industries and drawing experiences for Ha Do Group Joint Stock.
Chapter 2. The implementation assessment of the work at the Royal Fellowship Company.
On the basis of theological research, survey and reactively assess the results of the work at the Templar Corporation, in this chapter, the author did as well:
- The histogram of history forms the development of the company and raises the centers that affect the work process at the company.
- The implementation assessment of the tasks at the company with the content of the target specified to use the results of the mission.
- From the implementation of the work at the Templar Corporation, the collaboration of the Soviet Union, the statute of limitations still exists and the cause that leads to that restriction.
Chapter 3. Solutions to improve performance evaluation at Ha Do Group Joint Stock Company.
In this chapter, the author has suggested a number of measures to improve the work efficiency of employees in Ha Do as follows:
- Improve job analysis
- Improve performance evaluation criteria and standards work
- Improve the efficiency of using performance evaluation results
- Improve the selection and improve the quality of management human resources
- Improve the coordination between departments.
11. Practical applicability:
The research results are applied in helping Ha Do Group Joint Stock Company to build a clear process, specific assessment objectives and, importantly, be able to use the evaluation results in practice. to improve the quality of human resources.
12. Further research directions:
Continue to study measures to improve work efficiency through organizing activities related to evaluate the work performance of office staff at Ha Do Group Joint Stock Company.
13. Thesis-related publications: No.
