Thesis information "Improving human resource management of 4-star hotels in Hai Phong City" by HVCH Nguyen Thi Tam, majoring in Tourism.1. Full name of student: Nguyen Thi Tam 2. Gender: Female 3. Date of birth: July 25, 1978 4. Place of birth: Hai Phong 5. Decision to recognize student No.: 1355/2008/QD-XHNV-KH&SĐH dated October 24, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes in the training process: none 7. Thesis topic: Perfecting human resource management of 4-star hotels in Hai Phong City. 8. Major: Tourism Studies 9. Scientific supervisor: Associate Professor, Dr. Tran Thi Minh Hoa (Head of Tourism Studies Department, University of Social Sciences and Humanities). 10. Summary of the results of the thesis: The results of the thesis are a research work on "Improving human resource management of 4-star hotels in Hai Phong City". In addition to the introduction, conclusion, appendix, references, the main content of the thesis includes 3 chapters, including: - Research and systematize some theoretical issues on hotel business and human resource management in hotel business. - Analyze and comprehensively evaluate human resource management activities of 4-star hotels in Hai Phong City, in order to find out the advantages as well as existing problems and their causes. - Propose some groups of solutions, recommendations and lessons learned to contribute to improving the effectiveness of human resource management of 4-star hotels in Hai Phong City in the coming time. 11. Practical applicability: The thesis can be used as a reference for 3 to 4 star hotels in Hai Phong, and can also be used as a reference for teachers, students majoring in hotel tourism and those interested in the hotel business in Hai Phong City. 12. Further research directions: None 13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen Thi Tam 2. Sex: Female 3. Date of birth: July 25, 1978 4. Place of birth: Hai Phong 5. Admission decision number: 1355/2008/QD-XHNV-KH&SĐH dated October 24, 2008 6. Changes in academic process: None 7. Thesis title:. “Perfecting the human resources of the 4 stars hotel in Hai Phong city” 8. Major: Tourism 9. Code: 10. Supervisors: Associate Professor. Dr. Tran Thi Minh Hoa – Falculty of Tourism, Social science and humanity university. 11. Summary of the findings of the thesis: The major result of thesis is an academic work on “Perfecting the human resources of the 4 stars hotel in Hai Phong city”. Besides an introduction, conclusion, appendixes and reference list, the thesis consists of three chapters with the main results as follows: Firstly, the thesis researched and systematised theories about the hotel business and human resource management in the hotel business. Secondly, the thesis analysis and comprehensive review of human resource activities of the 4 star hotel in Hai Phong city , to find out the advantages as well as the problem exists and it is cause. Finally, the thesis proposes some major solutions and recommendations and lessons learned to help improve the efficiency of the human resource 4 star hotel in Hai Phong city in the near future. 12. Practical applicability, if any: The thesis shall be used to the hotel from 3 to 4 stars in Hai Phong, and can be used as a reference for teachers and students of hospitality and who have interest in the hotel business in Hai Phong city. 13. Further research directions, if any: None 14. Thesis-related publications: None
