Information about the thesis "Business Management Activities at Nam Cuong Hai Duong Hotel" by graduate student Le Thi Mai Lan, majoring in Tourism Studies.1. Student's Full Name: Le Thi Mai Lan 2. Gender: Female 3. Date of Birth: March 22, 1979 4. Place of Birth: Minh Tan Commune, Kinh Mon District, Hai Duong Province 5. Decision No. 2551/2007/QD-XHNV-KH&SDH dated November 2, 2007, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: None 7. Thesis Title: Business Management Activities at Nam Cuong Hotel, Hai Duong 8. Major: Tourism Studies 9. Scientific Advisor: Assoc. Prof. Dr. Tran Duc Thanh – Lecturer, Faculty of Tourism Studies, University of Social Sciences and Humanities, Hanoi 10. Summary of Thesis Results: The thesis results are a research paper of over 100 pages on "Business Management Activities at Nam Cuong Hotel, Hai Duong". Besides the introduction, conclusion, appendix, and references, the main content of the thesis consists of 3 chapters. Regarding the theoretical basis: The topic has researched and systematized several theoretical issues on business management and hotel business management, emphasizing the content of hotel business management; the competitive environment of hotels and hotel business efficiency. Regarding the practical aspects: The topic has surveyed the current state of business management activities at Nam Cuong Hotel, Hai Duong, based on the results achieved over a period of 3 years (2007, 2008, 2009). Based on that, the thesis delves into the analysis and evaluation of human resource management, accommodation business management, food and beverage business management, quality management, marketing management, and risk management; This thesis examines the successes and limitations in the hotel's business management. Finally, it proposes several solutions to improve the effectiveness of business management for the hotel in the period 2010-2015. 11. Practical application: This thesis contributes to improving the management capacity of Nam Cuong Hai Duong Hotel and can be used as a reference for other hotels, especially those with similar conditions. The thesis can also serve as a good reference for teachers, students, and anyone interested in related issues. 12. Future research directions: Research to find the characteristics of business management activities of 3-4 star hotels in Hai Duong province. 13. Published works related to the thesis: None.
INFORMATION ON MASTER'S THESIS
1. Full name: Le Thi Mai Lan 2. Sex: Female 3. Date of birth: March 22th, 1979 4. Place of birth: Minh Tan commune, Kinh Mon district, Hai Duong province. 5. Admision decision No: 2551/2007/QD-XHNV-KH&SĐ dated Nov.02th, 2007 by Rector of the University of Social Sciences and Humanities, VNU Hanoi (USSH, VNU HN) 6. Change in academic process: no 7. Thesis title: Business Management at Nam Cuong Hotel, Hai Duong Province. 8. Major Tourism 9. Supervisor: Associate Prof. Tran Duc Thanh PhD, Lecturer of Faculty of Tourism studies, USSH, VNU HN 10. Summary of the findings of the thesis: Theorically: Collecting, completing theorical issues on hotel management such as logde business management, restaurant management, quality management, cost management, revenue management, human menagement, marketing management, risk management, time management, change management… Practically Collecting and analyzing the collected data. Based on the analyses, the author proposes some recomadations and solutions for emproving business management of the Hotel for the period 2010 to 2015 11. Practical application opportunities The result of the thesis may be useful for not only Namcuong hotel managers but also for the managers of other similar hotels and may serve as a literature reference for the students, lecturers and for people who are interested in this matter 12. Further studies: development of hotel management in 3-star and 4-star hotels in Haiduong province 13: Publications related on the topic: not yet
