Thesis information "Business administration activities at Nam Cuong Hai Duong hotel" by HVCH Le Thi Mai Lan, majoring in Tourism.1. Full name of student: Le Thi Mai Lan 2. Gender: Female 3. Date of birth: March 22, 1979 4. Place of birth: Minh Tan Commune, Kinh Mon District, Hai Duong Province. 5. Decision to recognize student No.: 2551/2007/QD-XHNV-KH&SĐH dated November 2, 2007 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: None 7. Thesis topic: Business administration activities at Nam Cuong Hai Duong Hotel. 8. Major: Tourism Studies 9. Scientific supervisor: Associate Professor. Dr. Tran Duc Thanh - lecturer of the Faculty of Tourism Studies, University of Social Sciences and Humanities, Hanoi. 10. Summary of the results of the thesis: The results of the thesis are a collection of more than 100 pages of research on "Business management activities at Nam Cuong Hai Duong Hotel". In addition to the introduction, conclusion, appendix, references, the main content of the thesis consists of 3 chapters. Regarding theoretical basis: The topic has researched and systematized a number of theoretical issues on business management, hotel business management, in which emphasizing the content of hotel business management; competitive environment of hotels and hotel business efficiency. Regarding practice: The topic has surveyed the current status of business management activities at Nam Cuong Hai Duong Hotel based on the results achieved in a period of 3 years (2007, 2008, 2009). On that basis, the thesis goes into depth in analyzing and evaluating human resource management, accommodation business management, food and beverage business management, quality management, marketing management, risk management; The successes and limitations in hotel business management. Finally, the thesis proposes some solutions to improve the efficiency of hotel business management in the coming period of 2010 - 2015. 11. Practical applicability: The thesis contributes to improving the management capacity of Nam Cuong Hai Duong Hotel and can be used as a reference for other hotels, especially those with similar conditions. The thesis can also be a good reference for teachers, students and those interested in related issues. 12. Further research directions: Research to find out the characteristics of business management activities of 3-4 star hotels in Hai Duong province 13. Published works related to the thesis: None 13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Le Thi Mai Lan 2. Sex: Female 3. Date of birth: March 22th, 1979 4. Place of birth: Minh Tan commune, Kinh Mon district, Hai Duong province. 5. Admision decision No: 2551/2007/QD-XHNV-KH&SĐ dated Nov.02th, 2007 by Rector of the University of Social Sciences and Humanities, VNU Hanoi (USSH, VNU HN) 6. Change in academic process: no 7. Thesis title: Business Management at Nam Cuong Hotel, Hai Duong Province. 8. Major Tourism 9. Supervisor: Associate Prof. Tran Duc Thanh PhD, Lecturer of Faculty of Tourism studies, USSH, VNU HN 10. Summary of the findings of the thesis: Theorically: Collecting, completing the theorical issues on hotel management such as logde business management, restaurant management, quality management, cost management, revenue management, human menagement, marketing management, risk management, time management, change management… Practically Collecting and analyzing the collected data. Based on the analyses, the author proposes some recomadations and solutions for emproving business management of the Hotel for the period 2010 to 2015 11. Practical application opportunities The result of the thesis may be useful for not only Namcuong hotel managers but also for the managers of other similar hotels and may serve as a literature reference for the students, lecturers and for people who are interested in this matter 12. Further studies: development of hotel management in 3-star and 4-star hotels in Haiduong province 13: Publications related on the topic: not yet
