TTLV: Improving the efficiency of information service for users at Hanoi Library.

MASTER'S THESIS INFORMATION

1. Student's full name:Tran Thi Mai Luong                       

2. Gender: Female

3. Date of birth: October 27, 1990

4. Place of birth: Hung Yen

5. Student recognition decision No. 2797/2012/QD-XHNV-SDH, dated December 28, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in training process: No

7. Thesis topic name:Improve the efficiency of information service for users at Hanoi Library.

8. Major: Information Science - Library. Code: 60.32.02.03

9. Scientific instructor:Dr. Chu Ngoc Lam, CQCT: Hanoi Library. (Retired)

10. Summary of thesis results:

-Systematize theoretical issues on information service work at libraries.

- Evaluation of the current status of information service for users at Hanoi Library.

- Propose solutions to improve the efficiency of information service for users at Hanoi Library.

11. Practical application:

Proposing solutions to improve the quality of information service for users, thereby improving the efficiency of information activities, contributing to improving the quality of direct service for leaders and managers, scientific researchers, information users, serving the cause of industrialization and modernization of the country.

12. Further research directions: None

INFORMATION ON MASTER'S THESIS

1. Full name: Tran Thi Mai Luong. 2. Sex: Women.

3. Date of birth: 27, October, 1990. 4. Place of birth: Hung Yen

5. Admission decision number: 2797/2012/QDXHNV-KH&SĐH Dated 28 December 2012.

6. Changes in academic process: None

7. Official thesis title: Improve the efficiency of the services for library users in Hanoi

8. Major:Information - Library Science. 9. Code: 60.32.02.03

9. Supervisors: PhD. Chu Ngoc Lam: Libraries Hanoi (Retirement)

10. Summary of the findings of the thesis:

- Systematization of the theoretical issues of Work serve library users .

- Assessment of the current state of the service users in Hanoi Library

- Offering solutions to improve the efficiency of the service users in Hanoi Library..

11. Practical applicability, if any:

Propose solutions to develop products and library and information services at the Institute, thereby improving information operational efficiency, contribute to improving the quality of direct services for Leaders and Managements, Scientific researchers and Users outside the Institute, in served for the cause of industrialization and modernization of the country.

12. Further research directions, if any: None