TTLV: Applying Vietnam Tourism Occupational Skills Standards (VTOS) to research on security and safety in 4-star hotels in Hai Phong.

   TMASTER'S THESIS INFORMATIONĨ

1. Student's full name:Le Thi Luyen                              

2. Gender: Female

3. Date of birth: July 27, 1987

4. Place of birth: Hai Phong

5. Student recognition decision No. 1503/2012/QD-XHNV-SDH dated August 6, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in training process: No.

7. Thesis topic name:Applying Vietnam Tourism Occupational Skills Standards (VTOS) to research on security and safety in 4-star hotels in Hai Phong.

8. Major: Tourism Studies; Code: (pilot training program).

9. Scientific instructor:Dr. Nguyen Van Luu.

10. Summary of thesis results:

- The thesis has systematized theoretical issues on hotel business operations, security and safety in hotels and the Vietnam Tourism Occupational Skills Standards VTOS system in hotels as a basis for proposing solutions to apply VTOS in the field of security and safety of 4-star hotels in Hai Phong.

- Clarifying the current status of applying Vietnam Tourism Occupational Skills Standards VTOS in the security field at three typical 4-star hotels in Hai Phong: Avani Hai Phong Harbour View Hotel, Camela Hotel and Sunflower International Village.

- Proposing solutions to effectively apply Vietnam Tourism Occupational Skills Standards VTOS in the field of security and safety of 4-star hotels in Hai Phong.

11. Practical application:

Help 4-star hotels in Hai Phong City effectively apply Vietnam Tourism Occupational Skills Standards VTOS in the field of security and safety of 4-star hotels in Hai Phong to improve service quality and achieve high efficiency in business processes.

12. Further research directions:

Continue research on the application of Vietnam Tourism Occupational Skills Standards - VTOS at hotels in Hai Phong City.

13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name: Le Thi Luyen 2. Sex: Female

3. Date of birth: July 27, 1987 4. Place of birth: Hai Phong

5. Admission decision number: 1503/2012/QD-XHNV-SĐH Dated August 06^th, 2012 by the Principal of University of Social Sciences and Humanities, Vietnam National University – Hanoi.

6. Changes in academic process: None

7. Official thesis title: Applying Vietnam Tourism Occupational Skills Standards (VTOS) in the field of security - safe in four-star hotels, Hai Phong city.

8. Major: Tourism 9. Code: Pilot training program

10. SupervisorsDr. Nguyen Van Luu

11. Summary of the findings of the thesis:

- Thesis systematized theoretical issues about the hotel operations, security - safe in the hotel as well as Vietnam Tourism Occupational Skills Standards VTOS in laying a foundation base offer solutions VTOS use in the field of security and safety of the 4 star hotel in Haiphong.

- Clarifying the criteria applied Vietnam Tourism Occupational Skills Standards – VTOS in the field of security at three typical four-star hotels in Hai Phong city: Hai Phong Avani Harbor View Hotel, Camela Hotel and Sunflower int'l village Hai Phong.

- Given the proposal to apply effective Vietnam Tourism Occupational Skills Standards VTOS in the field of security and safety of the four star hotels in Hai Phong city.

12. Practical applicability, if any:

Helping for the four-star hotels in Hai Phong city can apply effective Vietnam Tourism Occupational Skills Standards VTOS in the field of security and safety of the 4 star hotel in Hai Phong to improve of service and achieve high efficiency in business processes.

13. Further research directions, if any:

Continue research in applying Vietnam Tourism Occupational Skills Standards - VTOS for hotels in Hai Phong city.

14. Thesis-related publications: None