TTLV: Linking with workers' organizations and influencing factors

1. Student's full name:Bui Thi Thu Ha2. Gender:Female

3. Date of birth: 09/03/1993

4. Place of birth:Hai Phong

5. Decision to recognize studentsNo. 3683/2015/QD-XHNV dated December 31, 2015 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process:Are not

7. Thesis topic name:Linking to workers' organizations and influencing factors.

8. Major:PsychologyCode: 60 31 04 01

9. Scientific instructor:Assoc. Prof. Dr. Le Thi Minh Loan – Faculty of Psychology – University of Social Sciences and Humanities – VNU.

10. Summary of thesis results:

The study on employee organizational commitment and influencing factors was conducted on 155 employees at HOCMAI Education System located on the 4th floor, 25T2 building, Nguyen Thi Thap street, Trung Hoa ward, Cau Giay district, Hanoi city. The survey results showed that the level of employee organizational commitment at HOCMAI Education System was generally at an average level (Average = 3.57, SD = 0.43), of which 15.5% of employees were highly committed to the organization, 68.4% were at an average level and 16.1% were at a low level. Among the components of organizational commitment, benefit commitment was the strongest, followed by responsibility commitment and the lowest was emotional commitment. There was a fairly high correlation between the aspects of commitment.

Not all factors related to individual employees have an impact on their commitment to their organization in the HOCMAI Education System. Factors such as age, position, and seniority have an impact on the level of employee commitment in the HOCMAI Education System, in which seniority has the strongest impact on employee commitment to the organization (β=0.3). Specifically:

+ Emotional attachment is influenced by gender and seniority.

+ Linking interests is not affected by any factor.

+ Responsibility is influenced by seniority.

All factors related to the enterprise have certain influence and impact on the organizational commitment of employees. In which, the strongest impact is the factor of job characteristics (β=0.69). The components of organizational commitment are influenced by all factors related to the enterprise, including:

+ Emotional attachment has more influence than job characteristics and salary, relationships with colleagues.

+ Benefit alignment is more influenced by factors such as job characteristics, benefits, and salary.

+ Responsibility engagement is more influenced by factors such as job characteristics, salary, praise and recognition of achievements.

11. Practical application:

The research results of the thesis are a useful reference for businesses in general and the HOCMAI Education System in particular to find out the causes and propose appropriate solutions to improve employee engagement with the organization.

12. Further research directions:

If we have the conditions and time, we will research the topic further with the impact of factors such as employee personality trends, corporate culture, business size, brand... to see if they have an impact on employee commitment to the organization.

13. Published works related to the thesis:Are not

INFORMATION ON MASTER'S THESIS

1. Full name:Bui Thi Thu Ha2. Sex:Female

3. Date of birth:09th March 1993

4. Place of birth:Hai Phong City.

5. Admission decision number:3683/2015/QD-XHNV on December 31, 2015 issued by Rector of University of Social Sciences and Humanities, Vietnam National University, HaNoi.

6. Changes in academic process:None

7. Official thesis title:Commitment to the organization of employees and influence factors.

8. Major:PsychologyCode:60 31 04 01

9. Supervisors:Associate Professor Le Thi Minh Loan - Faculty of Psychology - University of Social Sciences and Humanities - Vietnam National University, Hanoi.

10. Summary of the thesis's findings:

Research on commitment to the organization of employees and influence factors has the number of survey participants of 155 employees at HOCMAI Education System, at 4 floor, 25T2 Building, Nguyen Thi Thap Street, Trung Hoa Ward, Cau Giay District, Hanoi City. Results show the moderate level of commitment to the organization of employees in the HOCMAI Education System (mean = 3.57, SD = 0.43), 15.5% of which is at high level, 68.4% is at average and 16.1% is at low level. Among the components of commitment to the organization of employees construct, continuance commitment plays the biggest role then came the standard commitmentand the emotional commitment. There are moderate correlation between the three components of commitment to the organization of employees construct.

Not all personal factors affect employees' commitment in the HOCMAI Education System. Age, working position and seniority affect the level employees' commitment in the HOCMAI Education System, in which the seniority factor impacts the most to the commitment. Be more specific:

+ Affective commitment is influenced by sex, work position and seniority.

+ Continuance commitment is not affected by any factor.

+ Normative commitment is influenced by work position and seniority.

The influence factors related to the enterprise have impacts on employees' commitment. The most significant factor was job characteristics (β = 0.69). The components of employees' commitment construct are affected by all the elements of the enterprise in which:

+ Affective commitment is affected by job characteristics and wages, relationships with colleagues.

+ Continuous commitment is affected by job characteristics, welfare, wages.

+ Normative commitment is affected by job characteristics, salary, praise, and recognition of performance.

11. Practical applicability:

The study results provide useful references for enterprises in general and HOCMAI Education System in particular in order to find out the causes and propose suitable solutions to enhance the employees' commitment.

12. Further research directions:

If we have conditions and time, we will study further to find out the influence of the personality characteristics of employees, corporate culture, the size of the business, the brand... on the employees' commitment.

13. Thesis-related publications:None