1. Student's full name: Nguyen Thi Van Anh 2. Gender: Female
3. Date of birth: February 20, 1996
4. Place of birth: Ha Nam
5. Decision on student admission No. 2948/2021/QD-XHNV, dated December 28, 2021, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes to the training process: Extended by 6 months, from January 2024 to June 2024.
7. Thesis title: Solutions to improve the quality of tour guides at the Tam Chuc and Ba Sao tourist areas.
8. Major: Tourism Code: 8810101.01
9. Scientific supervisor: Dr. Nguyen Van Luu, former Head of the Training Department, Ministry of Culture, Sports and Tourism.
10. Summary of the thesis results:
- In theory:
+ Systematizing the conceptual aspects and content related to the quality of tour guides at tourist destinations.
+ Analyze and evaluate the current state of the quality of tour guides at the Tam Chuc and Ba Sao tourist areas.
- In practical terms:
+ Drawing lessons learned from international and domestic research on improving the quality of tour guides at tourist sites in the Tam Chuc and Ba Sao tourist areas, and applying them to the topic "Solutions to improve the quality of tour guides at tourist sites in the Tam Chuc and Ba Sao tourist areas".
+ Evaluate and analyze the current state of the quality of tour guides at the Tam Chuc and Ba Sao tourist areas, explain the causes and effects, identify limitations, and propose solutions and recommendations to relevant agencies.
+ Propose solutions to overcome existing limitations in order to improve the quality of tour guides at the Tam Chuc - Ba Sao tourist area.
11. Practical applications:
The research results contribute to establishing a scientific basis for research documentation and application in improving the quality of tour guides at the Tam Chuc - Ba Sao tourist area.
12. Future research directions: None
13. The published works related to the thesis: None
INFORMATION ABOUT THE MASTER'S THESIS
1. Full name: Nguyen Thi Van Anh 2. Sex: Female
3. Date of birth: Feb 20th,1996
4. Place of birth: Ha Nam
5. Admission decision number: No. 2948/2021/QD-XHNV, dated December 28th, 2021 by the Rector of the University of Social Sciences and Humanities, Hanoi National University.
6. Changes in academic process: 6-month extension, from Jan 2024 to Jun 2024
7. Name of thesis topic: Solutions to improve the quality of tour guides at the Tam Chuc, Ba Sao tourist area.
8. Major: Tourism Code: 8810101.01
9. Supervisor: Dr. Nguyen Van Luu, Former Director General of the Training Department of the Ministry of Culture, Sports and Tourism.
10. Summary of the results of the thesis:
Theoretically:
+ Systematize conceptually and content related to the quality of on-site tour guides.
+ Analyzing and assessing the actual status of the quality of tour guides at the Tam Chuc, Ba Sao tourist area.
- Practically:
+ Draw lessons learned from improving the quality of tour guides at the point of the tourist area from international and domestic research projects, thereby applying to the topic “Solutions to improve the quality of tour guides at the Tam Chuc, Ba Sao tourist area.”
+ Evaluate and analyze the current situation of the quality of guides at the Tam Chuc, Ba Sao tourist area, explain the causes and results and draw limitations to propose solutions and recommendations to relevant agencies.
+ Propose solutions to overcome outstanding limitations to improve the quality of tour guides at the Tam Chuc, Ba Sao tourist area.
11. Applicability in practice:
The research results contribute to establishing a scientific basis, research documents and applying to improve the quality of tour guides at the Tam Chuc, Ba Sao tourist area.
12. Further research directions: None
13. Thesis-related publications: None
