Information about the thesis "Developing and improving the quality of information and library products and services at Hanoi Library" by graduate student Tran Nhat Linh, majoring in Library Science.1. Student's Full Name: Tran Nhat Linh 2. Gender: Male 3. Date of Birth: December 15, 1977 4. Place of Birth: Hanoi 5. Decision No. 2463/2006/QD/XHNV-KH&SDH dated November 3, 2006, issued by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: None 7. Thesis Title: “Development and Improvement of the Quality of Information and Library Products and Services at Hanoi Library”. 8. Major: Library Science; Code: 60 32 20 9. Scientific Advisor: Dr. Chu Ngoc Lam – Director of Hanoi City Library. 10. Summary of the thesis results: The thesis has analyzed the strengths and weaknesses of the product and service system currently provided by the Hanoi Library, and proposed solutions to improve the quality of these products and services. Simultaneously, based on surveys of reader needs, library staff qualifications, library resources, current difficulties and challenges, as well as future opportunities, the thesis proposes new product and service groups capable of meeting reader needs effectively. This will enhance the role and position of the Hanoi Library within the Vietnamese public library system in particular, and the importance of libraries to society in general. 11. Practical application: Most of the research results presented in the thesis can be directly applied in practice through the development of a comprehensive development plan implemented by the library. 12. Future research directions: None 13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Tran Nhat Linh 2. Sex: Male 3. Date of birth: December 15, 1977 4. Place of birth: Hanoi 5. Admission decision number: 2463/2006/QD/XHNV-KH&SĐH Dated November 3, 2006 6. Changes in academic process: None 7. Official thesis title: “Improving the quality of information – library products and services in Hanoi library” 8. Major: Library Science 9. Code: 60 32 20 10. Supervisors: Doctor Chu Ngoc Lam – Director of Hanoi Capital Library. 11. Summary of the findings of the thesis: The Thesis has been able to analyze the strength and weakness of products – services system that Hanoi Library has been providing, thus predicting some groups of solutions to improve the quality of those products – services. At the same time, based on the survey which looks into the demand of readers as well as the determination of library staff and resources, the current difficulties and challenges of the library in the coming period, the Thesis proposes new groups of products – services which can highly meet up with the demand of users, thus improving the role and positioning of Hanoi Library in the system of Vietnames public libraries particularly as well as in the society generally. 12. Practical applicability, if any: Almost all the research outcomes in the Thesis can be directly applied in the practice through building up a simultaneous development plan implemented by the Library. 13. Further research directions, if any: None 14. Thesis-related publications: None
