Thesis information "Developing and improving the quality of information and library products and services at Hanoi Library" by HVCH Tran Nhat Linh, majoring in Library Science.1. Full name of student: Tran Nhat Linh 2. Gender: Male 3. Date of birth: December 15, 1977 4. Place of birth: Hanoi 5. Decision to recognize student No.: 2463/2006/QD/XHNV-KH&SĐH dated: November 3, 2006 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes in the training process: None 7. Thesis topic: "Developing and improving the quality of information and library products and services at Hanoi Library". 8. Major: Library Science; Code: 60 32 20 9. Scientific supervisor: Doctor of Library Science Chu Ngoc Lam - Director of Hanoi City Library. 10. Summary of the results of the thesis: The thesis has analyzed in depth the strengths and weaknesses of the product and service system that Hanoi Library is providing, thereby proposing groups of solutions to improve the quality of those products and services. At the same time, based on the investigation and survey of readers' needs, the qualifications of library staff, library resources, current difficulties and challenges as well as the advantages of the library in the coming period to propose new groups of products and services that are capable of meeting the needs of readers, thereby enhancing the role and position of Hanoi Capital Library in the public library system of Vietnam in particular as well as the important position of the library in society in general. 11. Practical applicability: Most of the research results presented in the thesis can be directly applied in practice through the development of a synchronous development plan implemented by the library. 12. Further research directions: None 13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Tran Nhat Linh 2. Sex: Male 3. Date of birth: December 15, 1977 4. Place of birth: Hanoi 5. Admission decision number: 2463/2006/QD/XHNV-KH&SĐH Dated November 3, 2006 6. Changes in academic process: None 7. Official thesis title: “Improving the quality of information – library products and services in Hanoi library” 8. Major: Library Science 9. Code: 60 32 20 10. Supervisors: Doctor Chu Ngoc Lam – Director of Hanoi Capital Library. 11. Summary of the findings of the thesis: The Thesis has been able to analyze the strength and weakness of products – services system that Hanoi Library has been providing, thus predicting some groups of solutions to improve the quality of those products – services. At the same time, based on the survey which looks into the demand of readers as well as the determination of library staff and resources, the current difficulties and challenges of the library in the coming period, the Thesis proposes new groups of products – services which can highly meet up with the demand of users, thus improving the role and positioning of Hanoi Library in the system of Vietnames public libraries particularly as well as in the society generally. 12. Practical applicability, if any: Almost all the research outcomes in the Thesis can be directly applied in the practice through building up a simultaneous development plan implemented by the Library. 13. Further research directions, if any: None 14. Thesis-related publications: None
