TTLV: Research on the quality of domestic tourism programs of travel companies in Dong Thap province

MASTER'S THESIS INFORMATION

1. Student's full name: Nguyen Tan Luc 2. Gender: Male

3. Date of birth: September 9, 1988

4. Place of birth: Binh Phuoc

5. Decision on recognition of students No. 2799/2012/QD-XHNV-SDH dated December 28, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in training process: None

7. Thesis topic: Research on the quality of domestic tourism programs of travel companies in Dong Thap province

8. Major: Tourism; Code:……………………..

9. Scientific advisor: Dr. Nguyen Quang Vinh, currently working at the Department of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.

10. Summary of thesis results:

- Overview of theoretical issues on tourism program quality

- Approach: the quality of the tourism program is evaluated based on the feelings of tourists - users of tourism services.

- Analyze and evaluate the current situation and find out the factors that affect the quality of domestic tourism programs of travel companies in Dong Thap (organized and implemented in the province).

- Propose solutions to improve the quality of domestic tourism programs of travel companies in Dong Thap.

11. Practical application:

- Contribute to improving the quality of domestic tourism programs of travel companies in Dong Thap (organized and implemented in the province).

- Is the premise for further research on the quality of tourism programs.

INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Tan Luc 2. Sex: Male

3. Date of birth: September 9, 1988 4. Place of birth: Binh Phuoc

5. Admission decision number: 2799/QD-XHNV-SDH dated December 28^th2012 of Headmaster of University of Social Sciences and Humanities, Hanoi National University

6. Changes in academic process: No

7. Official thesis title: Studying domestic tourism programs quality of travel companies in Dong Thap

8. Major: Tourism Studies

09. Supervisors: Dr. Nguyen Quang Vinh, works at Department of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.

10. Summary of the findings of the thesis:

(Summarize them with stress on the new findings, if any)

- Overview of the theoretical issues about the quality of tourism programs

- Approach: quality of tourism programs are evaluated by tourists, who use tourism services.

- Analysis and assessment of actual situation and find out the factors that affect the domestic tourism programs quality of travel companies in Dong Thap (were held in this province)

- Propose some solutions to enhance the domestic tourism programs quality of travel companies in Dong Thap province.

11. Practical applicability, if any:

- Enhance domestic tourism programs quality of travel companies in Dong Thap (were held in this province)

- As a prerequisite for the subsequent studies of tourism programs quality.