TTLV: Research on the quality of domestic tourism programs offered by travel companies in Dong Thap province.

INFORMATION ABOUT THE MASTER'S THESIS

1. Student's full name: Nguyen Tan Luc 2. Gender: Male

3. Date of birth: September 9, 1988

4. Place of birth: Binh Phuoc

5. Decision on student admission No. 2799/2012/QD-XHNV-SDH dated December 28, 2012, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process: None

7. Thesis title: Research on the quality of domestic tourism programs of travel companies in Dong Thap province

8. Major: Tourism; Code:……………………..

9. Scientific supervisor: Dr. Nguyen Quang Vinh, currently working at the Department of Tourism Studies, Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.

10. Summary of the thesis results:

- An overview of theoretical issues regarding the quality of tourism programs.

- Approach: The quality of a tour program is assessed based on the perceptions of tourists – the users of the tourism service.

- Analyzing and evaluating the current situation and identifying factors influencing the quality of domestic tourism programs offered by travel companies in Dong Thap province (conducted within the province).

- Propose solutions to improve the quality of domestic tourism programs offered by travel companies in Dong Thap province.

11. Practical applications:

- Contributing to improving the quality of domestic tourism programs of travel companies in Dong Thap (organized and implemented within the province).

- This serves as a foundation for further research on the quality of tourism programs.

INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Tan Luc 2. Sex: Male

3. Date of birth: September 9, 1988 4. Place of birth: Binh Phuoc

5. Admission decision number: 2799/QD-XHNV-SDH dated December 28^th2012 of Headmaster of University of Social Sciences and Humanities, Hanoi National University

6. Changes in academic process: No

7. Official thesis title: Studying domestic tourism programs quality of travel companies in Dong Thap

8. Major: Tourism Studies

09. Supervisors: Dr. Nguyen Quang Vinh, works at Department of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.

10. Summary of the findings of the thesis:

(Summarize them with stress on the new findings, if any)

- Overview of the theoretical issues about the quality of tourism programs

- Approach: quality of tourism programs are evaluated by tourists, who use tourism services.

- Analysis and assessment of actual situation and find out the factors that affect the domestic tourism programs quality of travel companies in Dong Thap (were held in this province)

- Propose some solutions to enhance the domestic tourism programs quality of travel companies in Dong Thap province.

11. Practical applicability, if any:

- Enhance domestic tourism programs quality of travel companies in Dong Thap (were held in this province)

- As a prerequisite for the subsequent studies of tourism programs quality.