MASTER'S THESIS INFORMATION
1. Student's full name: Pham Duy Phong 2. Gender: Male
3. Date of birth: December 12, 1975
4. Place of birth: Ninh My commune, Hoa Lu district, Ninh Binh province
5. Decision on recognition of students No. 1503/2012/QD-XHNV-SDH dated August 6, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
(Nothing changes during training)
7. Thesis topic: Developing human resources for tourism in Ninh Binh province
8. Major: Tourism Studies; Code:……………………..
9. Scientific advisor: Dr. Le Van Minh
Working at: Institute of Tourism Development Research
10. Summary of thesis results:
After the process of researching documents, materials and results of actual surveys, collecting data and analyzing and processing data, the Thesis focused on solving the following problems:
+ Overview of basic issues related to human resource development in the tourism industry. The thesis has selectively systematized the theoretical basis of tourism and tourists; human resources, quality of human resources, human resources in the tourism industry, human resource development and human resource development in the tourism industry; analyzed the characteristics of human resources in the tourism industry. From there, draw out the roles and trends of human resource development in the tourism industry. The lessons learned from some countries and some provinces in the country with developed tourism industries, achieving many achievements in human resource development in the tourism industry are also summarized to supplement the theoretical issues of human resource development in the tourism industry. These are also necessary lessons for Ninh Binh province to develop human resources, making tourism a spearhead economic sector of the province.
+ Synthesize and analyze the current situation of the research area, Ninh Binh province, tourism resources, tourism development infrastructure; Tourism activities results in terms of planning, investment in tourism development, tourism services, tourism promotion and business results over the years, mainly focusing on the period from 2009 to present.
Synthesize, analyze and evaluate the current status of tourism human resource development in the province, especially focusing on the scale and speed of tourism human resource development, quality of human resources, current status of human resource use, current status of human resource training. Focus on analyzing the current status of tourism human resource development in Ninh Binh province in both sectors: state management agencies on tourism, tourism training institutions and enterprises using tourism labor. From there, make a general assessment of tourism human resources in Ninh Binh province, synthesize the achieved results, point out the limitations and causes of those limitations. These results are a solid basis for finding solutions to develop tourism human resources in Ninh Binh province in the coming time.
+ The thesis has summarized, formed the viewpoints, goals and directions for developing human resources in the tourism industry of the province in the coming time. In order to develop human resources in the tourism industry in accordance with the State's policies on human resource development to serve the cause of industrialization, modernization of the country and tourism development of the province, the thesis has proposed a number of solutions such as: perfecting the organization and personnel in charge of developing human resources in tourism, including strengthening State management of human resources development; Solutions for human resource development at business units operating in tourism; solutions to perfect the training system in the province to improve the quality of training human resources in the tourism industry. Building and perfecting mechanisms and policies on developing human resources in tourism, focusing on training, attracting talents and perfecting the list of titles and standards of laborers in the tourism industry.
11. Practical application:
The thesis will be useful information to complete the tourism human resource development policy of Ninh Binh province in the period 2015-2020.
12. Further research directions: (if any)
13. The published works related to the thesis:
INFORMATION ABOUT MASTER”S THESIS
1. Full name: Pham Duy Phong 2. Sex: Male
3. Date of birth: 12/12/1975
4. Birthplace: Ninh My commune, Hoa Lu district, Ninh Binh city
5. Number decision: 1503/2012/QD-XHNV-SDH dated August 6, 2012 accepted by the Principal of the University of social sciences and humanities, the Hanoi National University
6. The Changes in the studying process: (no changes)
7. Title of thesis: Human resource development of Ninh Binh provincial tourism
8. Subject: Tourism; Code:
9. Supervisor: Doctor Le Van Minh - Institute for Tourism Development Research
10. Executive Summary of thesis:
After the review, gathering and analyzing of documents, data and based on the results of actual survey, the thesis concentrates on dealing with major things:
+ The overview of major things related to the Ninh Binh tourism human resource development. The thesis has systematically selectively the tourism concept, tourists, human resources, quality of human resources, tourism human resources, human resources development and human resources development in tourism area; analyzing the main characteristics of tourism human resources in order to extract the role and trends of tourism human resources development. The thesis is based on tourism development experiences of some countries in the world and some developed tourism provinces in Vietnam to support the literature in tourism human resource development. Those lessons are the helpful experiences for Ninh Binh to develop the tourism human resources and making tourism a key economic sectors of the province.
+ Synthesis and analysis of the research sites characteristics in Ninh Binh province, tourism resources, tourism infrastructure, tourism planning, tourism development investment, tourism service, tourism promotion and the outcome of Ninh Binh tourism from 2009 to present.
Synthesis and analysis the status of Ninh Binh tourism human resources, specially focusing mailnly on the tourism human resources development speed, the quality of tourism human resources, actual status of using human resources, actual status of training human resources. Thesis has analyzed the actual status of tourism human resources in both tourism public sector, tourism training sector and private sector in order to overall evaluate to the Ninh Binh tourism human resources, pointing out the limitations and the causes of these limitations. Here are the results as a solid basis for finding solutions to human resources development in the province of Ninh Binh in the near future.
+ The thesis has formed the attitudes, goals and direction for development of human resources in the Ninh Binh tourism industry in the future in order to develop the human resources in accordance with the policies of the State for the development of human resources to serve the purpose of industrialization and modernization of the country and the province's tourism development.
This thesis has proposed a number of solutions such as: strengthening the organization of tourism human resources development including strengthening the State Administration for human resources development; human resources development in private sector; solutions to improve the training system in the province.
Developing and completing mechanisms and policies for human resource development in tourism with a strong focus on training, attracting talent and complete list of titles, labor standards officials in the tourism industry
11. Applicability in practice
The thesis will be a useful information to finalize the policy of human resource development in tourism of Ninh Binh in the period 2015-2020
12. The next research: (if available)
13. The published works related to the thesis (works listed in order of time if available)
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