TTLV: Enhancing the effectiveness of information user services at the Library of Hai Duong University.

INFORMATION ABOUT THE MASTER'S THESIS

1. Student's full name:Nguyen Hai Nam                 

2. Gender: Male

3. Date of birth: September 26, 1977

4. Place of birth: Hai Duong

5. Decision No. 2998/QD-XHNV-SDH dated December 30, 2013, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing postgraduate students.

6. Changes in the training process: Application for thesis extension, 3-month period.

7. Thesis title:"Improving the efficiency of information user services at the Library of Hai Duong University."

8. Major: Library Science Code: 60.32.02.03

9. Scientific supervisor:Dr. Nguyen Huy Chuong

10. Summary of the thesis results:

- Systematizing the theoretical framework of providing information services to users within the operational chain of libraries;

- Researching the current state of information user services at the Information and Library Center of Hai Duong University.

- Based on the survey data and the current state of information user services at the Information and Library Center of Hai Duong University, evaluate the strengths and weaknesses of information user services at Hai Duong University, and identify the causes related to these strengths and weaknesses;

- Propose solutions to improve the efficiency of information services for users at the Information and Library Center of the University of Ho Chi Minh City to meet the information needs for training and scientific research of the University.

INFORMATINON ON MASTER'S THESIS

1. Full name: Nguyen Hai Nam 2. Sex: Male

3. Date of birth: September 26^th1977 4. Place of birth: Hai Duong

5. Admission decision number: 2998/QD-XHNV-SDH dated December 30^th, 2013 by Rector of University of social sciences and humanities, Hanoi National Universities

6. Changes in academic process: Application form for extension to MA thesis submission deadline: extensions of up to 3 months

7. Official thesis title: Improving the efficiency of serving our users at Library of the University of Hai Duong.

8. Major: Library Science Code: 60.32.02.03

9. Supervisors: Dr. Nguyen Huy Chuong

10. Summary of the findings of the thesis:

- Systemizing theories on the service of users in the operation chain of library;

- Studying the reality of the service of users at Information Center – Library of the University of Hai Duong in the current period;

- Based on the survey data, on the situation of serving users of Information center - Library of the University of Hai Duong to evaluate the advantages and the limitations of the library service at the University of Hai Duong, then finding out the causes related to the advantages and limitations;

- Proposing the solutions to improve the efficiency of the library service at Information and Center Libray of the University of Hai Duong in order to meet the needs of information served training education and scientific research of the University of Hai Duong.