1. Student's full name: Nguyen Chi Viet 2. Gender: Male
3. Date of birth: December 10, 1974
4. Place of birth: Hai Duong
5. Student recognition decision No. 2705/2020/QD-XHNV dated December 24, 2020 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in training process: No
7. Thesis topic: "Research on factors affecting the work motivation of employees at 4-star Muong Thanh hotels in Hanoi".
8. Major: Tourism; 9. Code: 8810101.01
10. Scientific advisor: Dr. Nguyen Ngoc Dung - Deputy Head of Faculty of Tourism Studies, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
11. Summary of thesis results:
The topic has reviewed research works, systematized the theoretical basis of hotel staff's work motivation, and previous research models. From there, the topic has established a tentative research model on factors affecting the work motivation of employees at 4-star Muong Thanh hotels in Hanoi, including 08 scales and 47 independent observed variables, 06 dependent observed variables. Based on the results of in-depth interviews, the topic has qualitatively analyzed the factors affecting the work motivation of employees at 4-star Muong Thanh hotels in Hanoi to find out the advantages and limitations. Then, combined with quantitative data processing of survey results using questionnaires based on SPSS 23.0 software, the thesis has conducted reliability testing, exploratory factor analysis (EFA) to establish an official research model including 08 scales, 39 independent observed variables and 05 dependent observed variables. Then, the topic performed regression and obtained a regression equation with standardized Beta coefficient to find out the impact level of each factor on the working motivation of the Muong Thanh hotel system in Hanoi. This result is the basis for the topic to propose management implications to improve the working motivation of employees of these Muong Thanh hotels.
12. Practical applicability: It is a reference document for students and trainees in tourism and hotel industries and a scientific basis that hotels can refer to in the process of human resource management, promoting business activities and developing enterprises.
13. Further research directions: Employee satisfaction of Muong Thanh Luxury hotels. Comparing the work motivation of employees of Muong Thanh Hotel Group with an international hotel group.
14. Published works related to the thesis: None
INFORMATION OF THE MASTER THESIS
1. Full name: Nguyen Chi Viet 2. Gender: Male
3. Date of birth: 10/12/1974
4. Place of birth: Hai Duong
5. Student Recognition Decision No: 2705/2020/QD-XHNV (issued date: December 24, 2020) by the Principal of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process: No
7. Dissertation title: “Research on factors affecting work motivation of employees in the 4-star Muong Thanh hotels in Hanoi”.
8. Specialization: Tourism; 9. Code: 8810101.01
10. Science instructor: PhD. Nguyen Ngoc Dung - Vice Dean of the Faculty of Tourism, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
11. Summary of the thesis's results:
The topic has reviewed the research works, systematized the theoretical basis of the work motivation of hotel staff, the previous research models. After that, the study has established a tentative research model on factors affecting the work motivation of employees in 4-star Muong Thanh hotels in Hanoi, including 08 scales and 47 independent observed variables, 06 dependent observed variables. Based on the results of in-depth interviews, the topic has qualitatively analyzed the factors affecting the work motivation of employees in 4-star Muong Thanh hotels in Hanoi to find out the advantages and disadvantages. Then, combined with quantitative data processing of questionnaire survey results based on SPSS 23.0 software, the thesis has conducted reliability test, exploratory factor analysis (EFA) to establish an official research model including 08 scales, 39 independent observed variables and 05 dependent observed variables. After that, the topic has performed regression and obtained the regression equation with standardized Beta coefficient to find out the level of impact of each factor on the working motivation of the Muong Thanh hotel system in Hanoi. This result is the basis for the study to give management implications to improve the work motivation of the employees of these Muong Thanh hotels.
12. Practical applicability: As a reference for students and trainees in tourism and hospitality industries and a scientific basis that hotels can refer to in the process of human resource management, promoting business activities, business development.
13. Future research directions: Employee satisfaction of Muong Thanh Luxury hotels. Comparison of work motivation of employees in Muong Thanh Hotel Group with an international hotel group.
14. The published works are related to this thesis: No
