1. Student's full name:DANG THI THANH THANH:
2. Gender:Female
3. Date of birth:09/03/1999
4. Place of birth:Phu Tho
5. Decision number for student admission:Decision No. 2948/2021/QD-XHNV dated December 28, 2021, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
The study period has been extended from December 29, 2023 to June 28, 2024, according to Decision No. 5158/QD-XHNV.
The study period has been extended from June 30, 2024 to December 29, 2024, according to Decision No. 2843/QD-XHNV.
7. Thesis title:"A STUDY ON THE SATISFACTION OF DOMESTIC TOURISTS WITH HOMESTAY SERVICES IN BA BE NATIONAL PARK."
8. Major:Tourism; Code: 8810101.01
9. Scientific supervisor:Dr. Nguyen Quang Vinh, Head of the Tourism Department, Phenikaa University.
10. Summary of the thesis results:
Through the research process, the thesis has achieved the following main results:
Firstly, the thesis has systematized the theoretical basis of satisfaction and the factors influencing tourist satisfaction.The theoretical model of this study contributes to enriching the theoretical framework of tourist satisfaction, particularly with homestay services in Vietnam.
Secondly, the research results have contributed to..."identify the influencing factors”dynamics, the extent to which they affect tourist satisfaction."inland”Regarding homestay services in Ba Be National Park, this thesis offers several recommendations and suggestions to help improve tourist satisfaction.
11. Practical applications:
The thesis is an essential reference document not only for state tourism management agencies but also for businesses involved in tourism.homestay services in Ba BeIt also serves as a reference document for relevant parties.
12. Future research directions:
Firstly, the research scope should be expanded to include both domestic and international tourists visiting Vietnam to gain a comprehensive view and compare the differences between customer segments.
Secondly, the research scope should be expanded to other destinations that also offer homestay services in particular, and tourism services in general.
13. The published works related to the thesis:Do not have
INFORMATION ON MASTER'S THESIS
1. Full name:DANG THI THANH THANH
2. Sex:Car
3. Date of birth:9thMarch 1999
4. Place of birth:Phu Tho province
5. Admission decision number:2948/2021/QD-XHNV Dated 28thDecember 2021
6. Changes in academic process:Extended study period (12 months)
7. Official thesis title:“STUDY ON DOMESTIC TOURISTS' SATISFACTION WITH HOMESTAY SERVICES IN BA BE NATIONAL PARK”
8. Major:Tourism Code: 8810101.01
9. Supervisors:Dr. Nguyen Quang Vinh - Dean, Faculty of Tourism, Phenikaa University
10. Summary of the findings of the thesis:
Through the research, the thesis has achieved the following main results:
First, the thesis has systematized the theoretical basis of satisfaction and factors affecting tourist satisfaction. The theoretical model of the topic contributes to enriching the theoretical model system of tourist satisfaction, especially for homestay services in Vietnam.
Second, the research results have contributed to identifying the factors affecting and the level of their influence on the satisfaction of domestic tourists with homestay services in Ba Be National Park. From there, the thesis gives some recommendations and proposals to contribute to improving tourist satisfaction.
11. Practical applicability, if any:
The thesis is a necessary reference document not only for public management agencies on tourism, homestay service businesses in Ba Be but also a reference document for related subjects.
12. Further research directions, if any:
First, aim to expand the research object to both domestic and international tourists to Vietnam to have a comprehensive view and compare the differences between customer segments.
Second, expand the research scope to other destinations that also do homestay business in particular and tourism business in general.
13. Thesis-related publications:No
