1. Student's full name:DANG THI THANH THANH:
2. Gender:Female
3. Date of birth:09/03/1999
4. Place of birth:Phu Tho
5. Decision to recognize student number:2948/2021/QD-XHNV dated December 28, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
Extending the study period from December 29, 2023 to June 28, 2024 according to Decision No.: 5158/QD-XHNV
Extending the study period from June 30, 2024 to December 29, 2024 according to Decision No. 2843/QD-XHNV
7. Thesis topic name:“STUDY ON DOMESTIC TOURIST SATISFACTION WITH HOMESTAY SERVICES IN BA BE NATIONAL PARK.”
8. Major:Travel; Code: 8810101.01
9. Scientific instructor:Dr. Nguyen Quang Vinh, Head of Tourism Faculty, Phenikaa University.
10. Summary of thesis results:
Through research implementation, the thesis has achieved the following main results:
Firstly, the thesis has systematized the theoretical basis of satisfaction and factors affecting tourist satisfaction.The theoretical model of the topic contributes to enriching the theoretical model system on tourist satisfaction, especially with homestay services in Vietnam.
Second, the research results have contributed to“identify the influencing factors”activities, the extent to which they affect tourist satisfaction“inland”for homestay services in Ba Be National Park. From there, the thesis gives some recommendations and suggestions to contribute to improving tourist satisfaction.
11. Practical application:
The thesis is a necessary reference document not only for state management agencies on tourism, but also for business enterprises.Homestay service in Ba Bebut also as a reference for relevant subjects.
12. Further research directions:
Firstly, expand the research subjects to both domestic and international tourists to Vietnam to have a comprehensive view and compare the differences between customer segments.
Second, expand the scope of research to other destinations that also provide homestay services in particular and tourism services in general.
13. The published works related to the thesis:Do not have
INFORMATION ON MASTER'S THESIS
1. Full name:EXAM TRADE
2. Sex:female
3. Date of birth:9thMarch, 1999
4. Place of birth:Phu Tho province
5. Admission decision number:2948/2021/QD-XHNV Dated 28thDecember, 2021
6. Changes in academic process:Extended study period (12 months)
7. Official thesis title:“STUDY ON DOMESTIC TOURISTS' SATISFACTION WITH HOMESTAY SERVICES IN BA BE NATIONAL PARK”
8. Major:Tourism Code: 8810101.01
9. Supervisors:Dr. Nguyen Quang Vinh - Dean, Faculty of Tourism, Phenikaa University
10. Summary of the findings of the thesis:
Through the research, the thesis has achieved the following main results:
First, the thesis has systematized the theoretical basis of satisfaction and factors affecting tourist satisfaction. The theoretical model of the topic contributes to enriching the theoretical model system of tourist satisfaction, especially for homestay services in Vietnam.
Second, the research results have contributed to identifying the factors affecting and the level of their influence on the satisfaction of domestic tourists with homestay services in Ba Be National Park. From there, the thesis gives some recommendations and proposals to contribute to improving tourist satisfaction.
11. Practical applicability, if any:
The thesis is a necessary reference document not only for public management agencies on tourism, homestay service businesses in Ba Be but also a reference document for related subjects.
12. Further research directions, if any:
First, aim to expand the research object to both domestic and international tourists to Vietnam to have a comprehensive view and compare the differences between customer segments.
Second, expand the research scope to other destinations that also do homestay business in particular and tourism business in general.
13. Thesis-related publications:No
