Information on the thesis "Organization and Management of Tourism Services at Historical and Cultural Sites in Hanoi (Case Study of Van Mieu - Quoc Tu Giam, Thang Long Imperial Citadel, and the Ho Chi Minh Presidential Palace Historical Site)" by graduate student Nguyen Van Tu, majoring in Tourism Studies.1. Student's Full Name: Nguyen Van Tu 2. Gender: Male 3. Date of Birth: April 25, 1967 4. Place of Birth: Ha Nam 5. Decision No. 1355/2008/QD-XHNV-KH&SDH dated October 24, 2008, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes during the training process: None 7. Thesis Title: Organization and Management of Tourism Services at Historical and Cultural Relics in Hanoi (Case Study of Van Mieu-Quoc Tu Giam, Thang Long Imperial Citadel, and the Ho Chi Minh Presidential Palace Relic Site) 8. Major: Tourism; Code:…………………….. 9. Scientific Advisor: Associate Professor, Dr. Pham Quoc Su, Ho Chi Minh Museum. (Clearly state scientific title, academic degree, full name, and workplace) 10. Summary of thesis results: Research work on “Organization and management of tourism services at historical and cultural relics in Hanoi”. Besides the introduction, conclusion, appendix, and references, the main content of the thesis consists of 3 chapters, in which: - An overview of Hanoi and highlighting the special values of the system of historical and cultural relics in general and 3 specific relics in attracting tourists and developing cultural tourism in Hanoi. - This study examines tourism services and the current state of their organization and management at historical sites in general, and specifically at the three sites of Van Mieu-Quoc Tu Giam, Thang Long Imperial Citadel, and the Ho Chi Minh Presidential Palace historical site. It identifies the advantages and limitations in the organization and management of these services and the causes of these limitations. - To overcome these shortcomings, the thesis proposes principles for building a model, outlines a model for organizing and managing services at historical sites in general, and applies it to the three sites mentioned above. It also suggests measures to enhance the model's effectiveness. 11. Practical application: It can serve as a reference for Hanoi city leaders in developing policies and strategies for managing and promoting historical sites. Leaders and specialists from the Hanoi Department of Culture, Sports and Tourism's heritage management team provide guidance and direction on organizing and managing services. The Hanoi Heritage Management Board applies this model to enhance the value of heritage sites, increase revenue, and ensure their preservation. Tourism businesses and tour guides can refer to this model to develop diverse tourism routes and better serve visitors. 12. Further research directions: None. 13. Published works related to the thesis: None.
INFORMATION ON MASTER'S THESIS
1. Full name : Nguyen Van Tu 2. Sex: Male 3. Date of birth: April 25, 1967 4. Place of birth: Ha Nam 5. Admission decision No: 1355/2008/QD-XHNV-KH&SĐH dated October 24, 2008 by Headmaster of University of Social sciences and Humanities, National University of Hanoi. 6. Changes in academic process: (List the forms of change and corresponding times) 7. Thesis title: Organization and management of the services for visitors at the historical and cultural vestiges in Hanoi (Case study: Van Mieu-Quoc Tu Giam, Thang Long Royal Citadel, Relics of President Hochiminh at Presidential Palace) 8. Major: Tourism Studies 9. Code: 10. Supervisors: Associate-Professor, Doctor Pham Quoc Su, Hochiminh Museum 11. Summary of the findings of the thesis: The thesis is an academic work on “Organization and management of the services for visitors at the historical and cultural vestiges in Hanoi”. Apart from the Introduction, Conclusion, Appendixes and Reference list, the thesis consists of three chapters with the main results as follows: Firstly, the thesis gives an overview on Hanoi capital and figures out the special values of the system of historical and cultural vestiges in general and of the 3 vestiges mentioned above of Hanoi attracting tourists and for cultural tourism development. Secondly, the thesis studies on the services for visitors and the current status on the organization and management of these services at the historical and cultural vestiges in Hanoi in general and at 3 said above vestiges. The thesis also points out the advantages, disadvantages of the management and organization of the services and their reasons. Finally, the thesis proposes some major principles for setting up the model of organization and management of the services for visitors at historical and cultural vestiges in general, applying it to 3 above said vestiges. Some recommendations have been introduced to help the effectiveness of the model. 12. Practical applicability, if any: The thesis shall be used as useful reference material for Leader of Hanoi city in working out the policies, strategies on management and use of the vestiges; for leaders and experts of Hanoi department of Culture, Sport and tourism to instruct the organization and management of the services. Management Board of the vestige can apply the model to better bring the values of the vestige into play, increase the income and better maintain the vestige. Travel agencies, tour guides can refer the model to establish new tour itineraries to meet the needs of the visitors. 13. Further research directions, if any: None 14. Thesis-related publications: None