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TTLV: Organizing and managing tourism services at historical and cultural relics in Hanoi

Tuesday - November 15, 2011 23:25
Thesis information "Organization and management of tourism services at historical and cultural relics in Hanoi (case study of Temple of Literature - Quoc Tu Giam, Thang Long Imperial Citadel, President Ho Chi Minh relic site at the Presidential Palace)" by HVCH Nguyen Van Tu, majoring in Tourism.
Thesis information "Organization and management of tourism services at historical and cultural relics in Hanoi (case study of Temple of Literature - Quoc Tu Giam, Thang Long Imperial Citadel, President Ho Chi Minh relic site at the Presidential Palace)" by HVCH Nguyen Van Tu, majoring in Tourism.1. Full name of student: Nguyen Van Tu 2. Gender: Male 3. Date of birth: April 25, 1967 4. Place of birth: Ha Nam 5. Decision to recognize student No.: 1355/2008/QD-XHNV-KH&SĐH dated October 24, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes during the training process: none 7. Thesis topic: Organization and management of tourism services at historical and cultural relics in Hanoi (case study of the Temple of Literature - Quoc Tu Giam, Thang Long Imperial Citadel, President Ho Chi Minh relic site at the Presidential Palace) 8. Major: Tourism; Code:…………………….. 9. Scientific supervisor: Associate Professor, Doctor Pham Quoc Su, Ho Chi Minh Museum. (Clearly state the scientific title, academic degree, full name and working agency) 10. Summary of the results of the thesis: Research work on "Organization and management of tourism services at historical and cultural relics in Hanoi". In addition to the introduction, conclusion, appendix, references, the main content of the thesis includes 3 chapters, including: - General introduction of Hanoi and pointing out the special values ​​of the system of historical and cultural relics in general and 3 specific relics in attracting tourists and developing cultural tourism in Hanoi. - Research on tourism services and the current status of organizing and managing those services at relics in general and at the three relics of Van Mieu - Quoc Tu Giam, Thang Long Imperial Citadel, President Ho Chi Minh relic site at the Presidential Palace, pointing out the advantages and limitations in organizing and managing services and the causes of those limitations. - In order to overcome the disadvantages, the thesis proposes the principles of model building, proposes a model for organizing and managing services at relics in general, and applies it to the three relics above, and at the same time proposes some measures to make the model effective. 11. Practical applicability: Used as a reference for Hanoi City leaders in building policies and strategies for managing and promoting relics; Leaders and relic management specialists of the Hanoi Department of Culture, Sports and Tourism to orient and direct the organization and management of services, the Hanoi Monuments Management Board applies the model to promote the value of relics, increase revenue and preserve relics well. Tourism businesses and tour guides refer to build tourist routes to diversify products and serve visitors. 12. Further research directions: None 13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name : Nguyen Van Tu 2. Sex: Male 3. Date of birth: April 25, 1967 4. Place of birth: Ha Nam 5. Admission decision No: 1355/2008/QD-XHNV-KH&SĐH dated October 24, 2008 by Headmaster of University of Social sciences and Humanities, National University of Hanoi. 6. Changes in academic process: (List the forms of change and corresponding times) 7. Thesis title: Organization and management of the services for visitors at the historical and cultural vestiges in Hanoi (Case study: Van Mieu-Quoc Tu Giam, Thang Long Royal Citadel, Relics of President Hochiminh at Presidential Palace) 8. Major: Tourism Studies 9. Code: 10. Supervisors: Associate-Professor, Doctor Pham Quoc Su, Hochiminh Museum 11. Summary of the findings of the thesis: The thesis is an academic work on “Organization and management of the services for visitors at the historical and cultural vestiges in Hanoi”. Apart from the Introduction, Conclusion, Appendixes and Reference list, the thesis consists of three chapters with the main results as follows: Firstly, the thesis gives an overview on Hanoi capital and figures out the special values ​​of the system of historical and cultural vestiges in general and of the 3 vestiges mentioned above of Hanoi attracting tourists and for cultural tourism development. Secondly, the thesis studies on the services for visitors and the current status on the organization and management of these services at the historical and cultural vestiges in Hanoi in general and at 3 said above vestiges. The thesis also points out the advantages, disadvantages of the management and organization of the services and their reasons. Finally, the thesis proposes some major principles for setting up the model of organization and management of the services for visitors at historical and cultural vestiges in general, applying it to 3 above said vestiges. Some recommendations have been introduced to help the effectiveness of the model. 12. Practical applicability, if any: The thesis shall be used as useful reference material for Leader of Hanoi city in working out the policies, strategies on management and use of the vestiges; for leaders and experts of Hanoi department of Culture, Sport and tourism to instruct the organization and management of the services. Management Board of the vestige can apply the model to better bring the values ​​of the vestige into play, increase the income and better maintain the vestige. Travel agencies, tour guides can refer the model to establish new tour itineraries to meet the needs of the visitors. 13. Further research directions, if any: None 14. Thesis-related publications: None

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