TTLV: Self-assessment of personal capacity and its impact on employee performance

MASTER'S THESIS INFORMATION

1. Student's full name:Nguyen Thi Mui           

2. Gender: Female

3. Date of birth: April 17, 1991

4. Place of birth: Yen Thang - Yen Mo - Ninh Binh

5. Decision on recognition of students No. 3215/2014/QD-XHNV-SDH dated December 31, 2014 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in training process: No

7. Thesis topic name:Self-assessment of personal capacity and its impact on employee performance

8. Major: Psychology Code: 60.31.04.01

9. Scientific instructor:Dr. Bui Thi Hong Thai

10. Summary of thesis results:

Based on theoretical and practical research on self-assessment of competence and its influence on workers' work efficiency, the research results show that: Workers rate low on avoidance of difficulties in work and abandonment of work and rate average on perseverance, effort in work and efficiency in work. The origin of negative physical states has the strongest impact on self-assessment of professional competence in the opposite direction. The origin of social learning has a positive impact on self-assessment of professional competence. Workers' personal experiences not only do not contribute to increase but tend to decrease self-assessment of professional competence. The origin of emotional states and encouragement from people around have no connection with self-assessment of professional competence. Workers perceive their social competence at an average level in all three aspects: 1/ Willingness to participate in a work group, 2/ Ability to control emotions, 3/ Ability to establish and maintain relationships with colleagues. The study also showed that all four sources proposed by Bandura are correlated with workers' self-assessment of social competence in the working environment. In particular, the source of social learning has the strongest influence, followed by the source of emotional states, encouragement from superiors, and personal experiences. In particular, the source of negative physical states has a negative correlation with self-assessment of social competence in the working environment.

The work efficiency of employees reaches a normal level in its aspects: 1/ Efforts to complete tasks, 2/ Help and cooperation with colleagues, 3/ Compliance with the regulations of the work organization and finally 4/ Protection of the organization's goals. When considering the influence of self-assessment of personal capacity on work efficiency, it shows that self-assessment of social capacity in the working environment has a stronger influence on work efficiency than self-assessment of professional capacity.

From the current situation of self-assessment, the level of influence of sources on self-assessment and the influence of self-assessment on work efficiency, the study proposes some measures to help employees improve their level of self-assessment and achieve better work efficiency.

11. Practical application:

The research results of the thesis are a useful reference for employees and managers in improving self-assessment of their own capacity as well as improving work efficiency based on the impacts of self-assessment of employees.

12. Further research directions:

If we have the conditions and time, we will research the topic more deeply about self-assessment of personal capacity and its impact on the work efficiency of workers in a specific career field.

13. Published works related to the thesis:

Self-assessment of employees' abilities, Journal of Psychology No. 9, 2016, pp. 58 - 69.

INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Thi Mui 2. Sex: Female

3. Date of birth: 17^thApril 19914. Place of birth: Yen Thang – Yen Mo – Ninh Binh

5. Admission decision number: 3215/2014/QD-XHNV-SDH of the Principal of University of Social Sciences and Humanities - Vietnam National University, Hanoi

6. Changes in academic process: None

7. Official thesis title: Self – efficacy and its influence to work performance of employees

8. Major: Psychology Code: 60.31.04.01

9. Supervisors: Dr. Bui Thi Hong Thai

10. Summary of the findings of the thesis:

Based on theoretical studies and practice ofself – efficacy and its influence on work performance of employees, research results indicate: Workers evaluate low difficulty elusive work and the work left unfinished and inadequate assessment perseverance, work effort and efficiency at work. The origin of the physical state of negative impact to the most powerful work self – efficacy inverse. The origin of vicarious experiences has a positive effect on work self – efficacy. The mastery experiences of the workers not only do not contribute to increasing that tend to reduce the work self – effectiveness. The origin of emotional states and the encouragement of those around no relation to work self – efficacy. The employee his recognized social capacity inadequate in all three aspects are: 1/ The willingness to participate in working groups, 2/ Ability to control emotions, 3/ Ability to establish and maintain relationships with colleagues. Research also indicates that, all four proposed Bandura origin which are correlated with social self – efficacy in the working environment of workers. In particular, the origin of vicarious experiences is the most powerful influence is the source followed by the emotional states, the encouragement of superiors, the mastery experiences. Particularly the source of negative physical status correlates inversely with the social self - efficacy in the working environment.

Work performance of the employees reached a normal level in the aspects of it are: 1/ The effort to complete the task, 2/ The help and cooperation with colleagues, 3/ A compliance with the organization of work and finally 4/ Protecting the goals of the organization. When reviewing the impact of self - efficacy on work performance shows that social self - efficacy in the working environment strongly influences the work performance rather than work self - efficacy.

From self - efficacy situation, the influence of the sources to self - efficacy and the impact of them to work performance, the study proposes a number of measures to help workers raise the level of self - efficacy and achieve better work performance.

11. Practical applicability:

The research results of the thesis is a useful reference for employees and management leaders in raising the self - efficacy as well as their improve work performance based on cooperation self - efficacy of employees.

12. Further research directions:

If conditions and time, we will study the subject more deeply of self - efficacy and its influence to work performance of employees in a particular career field.

13. Thesis-related publications:

Self – efficacy of employees, Journal of psychology No. 9, 2016, pages 58 – 69.