TTLV: Applying the management by objectives (MBO) method in office management at the Vietnam Resources - Environment and Cartography Publishing House One Member Co., Ltd.

1. Student's full name: PHUNG THI THUY 2. Gender: Female
3. Date of birth: November 23, 1987
4. Place of birth: Tien Phong, Ba Vi, Hanoi
5. Decision on recognition of students No. 2606/QD-XHNV dated November 26, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
7. Thesis title: "Applying the management by objectives (MBO) method in office management at the One Member Limited Liability Company of Vietnam Publishing House of Natural Resources - Environment and Maps".
8. Major: Office Administration Topic code: 8340406.01(UD)
9. Instructor: Assoc.Prof.Dr. Dao Duc Thuan
10. Summary of the results of the thesis
Chapter 1. Overview of office management and management by objectives (MBO) method
In chapter 1, the author outlines some general theoretical issues on office management, management by objectives, some concepts related to office management by objectives, content, importance, influencing factors, measurement and evaluation tools and practical application of office management by objectives at some publishing houses.
Chapter 2. Current status of applying management by objectives (MBO) method in office management at Vietnam Publishing House of Natural Resources - Environment and Maps
Based on the theoretical foundations presented in Chapter 1, the author conducted a survey, assessed the necessity, current status and results of applying the MBO method in office management at the Publishing House according to the MBO Process - 5 steps. To have a comprehensive and objective view of the application of this method, the author conducted a survey on the level of MBO application with office work efficiency. Thereby, the author made comments, assessed the advantages - difficulties, causes of difficulties when applying MBO in office management at the Publishing House of Natural Resources - Environment and Vietnam Maps.
Chapter 3. Solutions to promote the application of management by objectives in office management at the Publishing House of Resources - Environment and Maps
Based on the research and assessment of the current situation in Chapter 2, the author proposes 02 groups of solutions to promote the application of the office management method according to the objectives. The solution groups focus on the following issues: the system management solution group helps to improve the capacity, qualifications, and responsibilities of the management team at all levels, specifying the objectives according to the SMARTER principle, thereby establishing a measurement, evaluation system, and reporting mechanism for the completion of the objectives for each job position. The implementation solution group: completing the Job Position Description, establishing an action plan to add additional inspection methods and resources to perform the work, increasing the frequency of guidance, inspection, amending the Emulation - Reward regulations or adjusting the salary scale, regularly amending, supplementing, and updating related processes, regulations, and instructions to have a basis for measuring the results of work performance.
11. Practical application
Firstly: based on the research results in the thesis, the Map Publishing House office has the basis to propose solutions to promote the application of office management according to objectives.
Second: help managers at all levels have more drastic directions, in line with the current development trend to optimize resources for the Map Publishing House.
Third: help units/departments/divisions/individuals know how to establish, commit to, and implement goals, thereby measuring and evaluating the contribution of each individual to the common development goal in a fair and objective manner, thereby providing timely encouragement and motivation to improve the work efficiency of the Map Publishing House office.
12. Further research directions
Based on the research results in this thesis, in the coming time, the author will continue to research issues related to solutions to promote the application of office management methods according to objectives at publishing houses in particular and state-owned enterprises in general.
 

MASTER THESIS DETAIL
 

1. Student's full name: PHUNG THI THUY
2. Gender: Female
3. Date of birth: November 23, 1987
4. Birthplace: Tien Phong ward, Ba Vi district, Ha Noi city
5. Student recognition decision number: 2606/QD-XHNV dated November 26, 2021 by the Rector of University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
7. Thesis title: Applying management by objectives (MBO) in office management at NARENCA publishers Co., LTD
8. Major: Office Management Subject code: 8340406.01(UD)
9. Instructor: Associate Professors Doctor Dao Duc Thuan
10. Summary of the results of the thesis

Chapter 1. Overview of office management and office management by objectives (MBO)

In chapter 1, the author summarizes some general theoretical issues about office management, management by goals, some concepts related to office management by goals, content, importance, Influencing factors, measurement and evaluation tools and practical application of MBO in office management at some Publishing Houses.

Chapter 2. Current status of Applying management by objectives (MBO) in office management at NARENCA publishers Co., LTD

Based on the scientific basis presented in Chapter 1, the author conducts a survey and evaluates the necessity, current situation and results of applying the MBO method in office management at the NARENCA according to the MBO Process - 5 steps. To have a comprehensive and objective view on the application of this method, the author conducted a survey on the level of MBO application with office work efficiency. Thereby, the author provides comments, assessments of advantages - disadvantages, and causes of difficulties when applying MBO in office administration at NARENCA.

Chapter 3. Solutions to promote the application of MBO in office administration at NARENCA

Based on the research and assessment of the current situation in Chapter 2, the author proposes 2 groups of solutions to promote the application of MBO in office management. Solution groups focus on the following issues: system administration solution groups help improve the capacity, qualifications, and responsibilities of administrators at all levels, specifying goals according to the SMARTER rule, thereby establishing a measurement and evaluation system, has a mechanism to report the results of completing goals for each job position. Implementation solution group: complete the job placement model, create an action plan to add inspection methods and resources to perform the job, increase the frequency of instructions, inspection, and revision Emulation regulations - Reward or adjust salary scales, regularly amend, supplement and update relevant processes, regulations and instructions to have a basis for measuring work performance.

11. Applicability in practice

Firstly: Based on the research results in the thesis, the NARENCA office has grounds to propose solutions to promote the application of MBO in office management.

Second: Helps administrators at all levels have more drastic directions, consistent with the development trend in the current period to optimize resources for NARENCA.

Thirdly: Helps units/departments/departments/individuals know how to establish, commit to, and implement goals, thereby measuring and evaluating each individual's contribution to the common development goal in a fair, objective, and equitable manner. From there, there are timely incentives and incentives to improve the efficiency of NARENCA.

12. Further research directions

Based on the research results in this thesis, in the coming time the author will continue to research issues related to solutions to promote the application of MBO in office management at publishing houses in particular and state-owned enterprises in general.