1. Student's full name: TRAN THI THU THUY 2. Gender: Female
3. Date of birth: August 18, 1978
4. Place of birth: Nam Dinh
5. Decision No. 2168/QD-XHNV dated November 19, 2020, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.
6. Changes in the training process:
7. Thesis Title: “Standardization of Office Operations at the National Institute of Malaria, Parasitology, and Entomology”
8. Major: Office Management Thesis Code: 8340406.01
9. Giảng viên hướng dẫn: TS. Cam Anh Tuấn
10. Tóm tắt các kết quả của luận văn
Chương 1. Cơ sở lý luận và pháp lý của chuẩn hóa hoạt động văn phòng
Trong chương 1, tác giả đã khái quát và làm rõ một số nội dung sau:
Cơ sở lý luận về hoạt động văn phòng và chuẩn hóa hoạt động văn phòng, bao gồm các khái niệm về văn phòng, hoạt động văn phòng, chuẩn hóa hoạt động văn phòng; cơ sở pháp lý, nội dung, mục đích, nguyên tắc, trách nhiệm và các biện pháp thực hiện chuẩn hóa hoạt động văn phòng.
Đây là những nội dung quan trọng, đóng vai trò là cơ sở lý luận cho luận văn, đồng thời là tiền đề để tác giả nghiên cứu thực trạng, vận dụng lý thuyết về chuẩn hóa hoạt động văn phòng trong quản trị văn phòng qua khảo sát các hoạt động văn phòng tại Viện Sốt rét - Ký sinh trùng - Côn trùng Trung ương ở Chương 2.
Chương 2. Thực trạng chuẩn hóa hoạt động văn phòng tại Viện Sốt rét – Ký sinh trùng - Côn trùng Trung ương.
Trong chương này, tác giả
riceiới thiệu khái quát về Viện Sốt rét - Ký sinh trùng - Côn trùng Trung ương và bộ máy văn phòng của Viện; trên cơ sở lý luận về chuẩn hóa hoạt động văn phòng, tác giả tiến hành khảo sát và phân tích thực trạng chuẩn hóa hoạt động văn phòng tại Viện Sốt rét - Ký sinh trùng - Côn trùng Trung ương, bao gồm: nhận thức và quan điểm của Lãnh đạo về chuẩn hóa hoạt động văn phòng;
các yếu tố ảnh hưởng đến chuẩn hóa hoạt động văn phòng; nội dung và các biện pháp thực hiện chuẩn hóa hoạt động văn phòng tại Viện Sốt rét - Ký sinh trùng - Côn trùng Trung ương.
These are important contents, serving as the practical basis of the thesis and as the foundation upon which the author proposes several measures in Chapter 3.
Chapter 3. Proposed solutions to improve the effectiveness of standardizing office operations at the National Institute of Malaria, Parasitology and Entomology.
Based on the theory and current situation of office operation standardization, in Chapter 3, the author proposes several solutions to improve the effectiveness of office operation standardization at the National Institute of Malaria - Parasitology - Entomology, such as: Raising awareness among staff about office operation standardization.
officeThe thesis reviews standardized office activities, proposes adjustments, additions, or new regulations; provides guidance on developing and issuing internal rules and regulations; and improves organizational measures for implementing standardization in office operations. Furthermore, the thesis offers supporting solutions to improve standardization, address and rectify inconsistencies after implementation, thereby enhancing the effectiveness of standardizing office activities at the National Institute of Malaria, Parasitology, and Entomology.
11. Practical applications
The research findings of this thesis serve as a useful reference and a basis for agencies/organizations and businesses to study and apply standardization of office operations or improve the quality of standardized office operations for their organizations.
12. Future research directions
- Research and apply modern management methods and tools in office management.
- The role of the Office in applying modern management methods and tools to practice.
13. Published works related to the thesis
INFORMATION ON MASTER'S THESIS
1. Student's full name: TRAN THI THU THUY 2.Gender: Female
3. Date of birth: August 18th, 1978
4. Birthplace: Nam Dinh province
5. Student recognition decision number: 2168/QD-XHNV dated November 19th, 2020 by the Director of University of Social Sciences and Humanities, Hanoi National University, Vietnam.
6. Changes in the training process: Non
7. Thesis title: Standardizing office operations at the National Institute of Malariology - Parasitology and Entomology.
8. Major: Office Administration Subject code: 8340406.01
9. Advisor: Dr. Cam Anh Tuan
10. Summary of the results of the thesis
Chapter 1. Theoretical and legal basis of office standardization
In Chapter 1, the author generalizes and clarifies some of the following contents:
Theoretical basis for office operations and standardization of office activities, including concepts of office, office activities, standardization of office activities; legal basis, content, purposes, principles, responsibilities and implementation measure to standardize office operations.
These are important contents, serving as a theoretical basis for the thesis, and at the same time a premise for the author to study the current situation and apply the theory of standardizing office operations in office administration through survey of office activities at the National Institute of Malariology, Parasitology and Entomology in Chapter 2.
Chapter 2. The standardizing situation of office operations at the National Institute of Malariology, Parasitology, Entomology.
In this chapter, the author introduces an overview of the National Institute of Malariology, Parasitology and Entomology and the office apparatus of the Institute; On the basis of the theory of standardization of office operations, the author conducted a survey and analysis of the current situation of standardization of office operations at the National Institute of Malariology, Parasitology and Entomology, including: the awareness and opinion of leaders on standardizing office operations; the factors effective to standardization of office operations; contents and measures to standardize office operations at the National Institute of Malariology, Parasitology and Entomology.
These are important contents, serving as the practical basis of the thesis and the basis for the author to propose some measures in Chapter 3.
Chapter 3. The suggested solutions to improve the efficiency of standardizing office activities at National Institute of Malariology, Parasitology and Entomology.
On the basis of the theory and reality of standardizing office operations, in chapter 3, the author proposes some solutions to improve the efficiency of standardization of office operations at the National Institute of Malariology, Parasitology and Entomology such as: Raising awareness among officials about standardizing office operations; review standardized office operations, propose adjustments, supplements or new issue; guide the formulation and promulgation of regulations, rules and regulations; improve organizational measures when applying standardization in office activities. In addition, the thesis also offers supporting solutions to improve the standardization, overcome and improve the nonconformity after the implementation process to help improve the efficiency of standardization of office activities at the National Institute of Malariology, Parasitology and Entomology.
11. Applicability in practice
The research results of the thesis are useful references and a basis for agencies/organizations and business to research and apply standardization of office operations or improve the quality of standardization of office operations for the agency.
12. Further research directions
- Research and apply modern management methods and tools in office administration
- The role of the office in applying modern management methods and tools into practice.
