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TTLV: Research on food service quality at 3-star hotel chain Essence

Tuesday - March 30, 2021 02:07
1. Student's full name: Nguyen Ngoc Tra My 2. Gender: Female
3. Date of birth: October 15, 1991
4. Place of birth: Hanoi
5. Decision to recognize students No. 1765/QD-XHNV June 28, 2018 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes to the training process: Extension of the training period by one year, from June 28, 2020 to June 28, 2021.
7. Thesis Title: Research on the Quality of Food and Beverage Services at the 3-Star Essence Hotel Chain
8. Major: Tourism; Code: 8810101.01
9. Scientific advisor: Dr. Vu Manh Ha, lecturer in the Faculty of Tourism, University of Social Sciences and Humanities.
10. Summary of thesis results: Research and evaluation of the food and beverage service quality of restaurants belonging to the Essense hotel chain, aiming to help the hotels further improve their services.
11. Practical applications: To improve the quality of food and beverage services in restaurants belonging to the Essense hotel chain.
12. Future research directions: None
13. Published works related to the thesis: None

                              INFORMATION ON MASTER'S THESIS


1. Full name: Nguyen Ngoc Tra My 2. Sex: Female
3. Date of birth: October 15, 1991 4. Place of birth: Hanoi
5. Admission decision number: 1765/QD-XHVN Dated June 28, 2018
6. Changes in academic process: Extend the period by 1 year from June 28, 2020 to June 28, 2021
7. Official thesis title: Research on the quality of food and drink services at 3-star Essence hotel chains
8. Major: Tourism 9. Code:8810101.01
10. Supervisors: Dr. Vu Manh Ha, Lecturer of Tourism Faculty, University of Social Sciences and Humanities.
11. Summary of the findings of the thesis: Research and evaluate the quality of food and drink services of restaurants belonging to the Essense hotel chain to help the hotel improve their services.
12. Practical applicability, if any: No information
13. Further research directions, if any: No information
14. Thesis-related publications: No information

Author:Vu Nga

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