INFORMATION ABOUT THE MASTER'S THESIS
1. Student's full name:Nguyen Quang Ha 2. Gender: Male
3. Date of birth:09/01/2000 4. Place of birth: Hanoi
5. Decision number for student admission:Decision No. 5626/QD-XHNV dated December 29, 2023, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:Decision on extending the duration of postgraduate studies No. 9028/QD-XHNV dated December 23, 2025by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
7. Thesis title:The impact of tourism on the socio-economic and environmental aspects of Hanoi's Old Quarter, as perceived by local residents.
8. Major:Tourism; Code: 8810101.01
9. Scientific supervisor:Dr. Trinh Le Anh
10. Summary of the thesis results:
This thesis studies the perceptions of local residents regarding the economic, social, and environmental impacts of tourism in Hanoi's Old Quarter. The research aims to identify the perceived benefits and costs/negative impacts, and to examine the influence of these perceptions on their attitudes and support for tourism development.
The study was conducted based on a literature review, field surveys, and questionnaires administered to local residents. Data were processed using quantitative analysis techniques including Cronbach's Alpha, EFA, CFA, and SEM via SPSS and AMOS. The research model focused on four factors: Perceived Benefits, Cost Impacts, Attitudes, and Support for Tourism Development.
The results show that tourism brings benefits recognized by residents such as creating job opportunities, increasing income, improving the destination's image, promoting service businesses, and contributing to raising awareness of heritage preservation. In addition, residents also clearly perceive negative impacts such as environmental pollution, noise, traffic congestion, infrastructure overload, increased living costs, and pressure on living space.
The SEM results show that perceived benefits positively impact attitudes and support for tourism development; perceived costs negatively impact attitudes and support; and attitudes positively impact support. Attitudes also play a partial mediating role in the relationship between perceived tourism impacts and resident support. These results confirm that maintaining community support depends on the ability to increase tangible benefits for residents and effectively manage the negative impacts of tourism.
Based on the research results, this thesis proposes recommendations for management agencies, the Hanoi Old Quarter Management Board, businesses, households, and the local community to develop tourism in a sustainable manner, linked to heritage preservation, urban environment improvement, and ensuring the interests of local people.
11. Practical applications:
The research findings can serve as a reference for tourism management in Hanoi's Old Quarter, particularly in controlling noise pollution, waste, traffic congestion, infrastructure overload, and business activities that negatively impact residents' lives.
The thesis also provides suggestions for businesses, households, and local communities in developing tourism products linked to the cultural and historical values of the old town, while encouraging residents to participate in monitoring, preserving, and benefiting from tourism activities.
12. Future research directions:
Further studies could expand the survey scope to other heritage urban areas to compare results; apply stratified sampling methods to increase representativeness; or conduct longitudinal studies to track changes in residents' perceptions over time.
Additionally, quantitative research can be combined with in-depth interviews and further testing of factors such as community participation, trust in the governing body, fairness in the distribution of tourism benefits, and perceptions of tourism overcrowding.
13. Published works related to the thesis:Are not
INFORMATION ON MASTER'S THESIS
1. Full name:NGUYEN QUANG HA 2. Sex: Male
3. Date of birth:09/01/2000 4. Place of birth: Hanoi
5. Admission decision number:5626/QD-XHNV dated December 29, 2023, issued by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in academic process:Decision No. 9028/QD-XHNV dated December 23, 2025, issued by the Rector of theVNU University of Social Sciences and Humanities, regarding the extension of the study period for graduate students
7. Official thesis title:The Impacts of Tourism on the Economy, Society, and Environment of Hanoi Old Quarter through the Perceptions of Local Residents
8. Major:Tourism; Code: 8810101.01
9. Supervisor:Dr. Trinh Le Anh
10. Summary of the findings of the thesis:
The thesis examines local residents' perceptions of the impacts of tourism on the economy, society, and environment of Hanoi Old Quarter. The study aims to identify the perceived benefits and costs/negative impacts of tourism and to test how these perceptions influence residents' attitudes and support for tourism development.
The research was conducted through literature review, field observation, and a questionnaire survey of local residents. The data were analyzed using quantitative techniques including Cronbach's Alpha, EFA, CFA, and SEM with SPSS and AMOS. The research model focuses on four factors: perceived benefits, perceived costs, residents' attitudes, and support for tourism development.
The findings show that residents recognize several benefits of tourism, including job creation, income generation, improved destination image, business opportunities, and increased awareness of heritage conservation. At the same time, they also perceive negative impacts such as environmental pollution, noise, traffic congestion, infrastructure overload, rising living costs, and pressure on living space.
The SEM results indicate that perceived benefits positively affect residents' attitudes and support for tourism development, while perceived costs have negative effects on both attitudes and support. Residents' attitudes also positively influence their support for tourism development and partially mediate the relationship between perceived tourism impacts and support. These findings confirm that long-term community support depends on increasing tangible benefits for residents while effectively controlling the negative impacts of tourism.
Based on the findings, the thesis proposes recommendations for management agencies, the Hanoi Old Quarter Management Board, tourism businesses, local business households, and residents to promote sustainable tourism development associated with heritage conservation, improvement of the urban environment, and protection of local residents' interests.
11. Practical applicability:
The findings can serve as a reference for tourism management in Hanoi Old Quarter, particularly in controlling noise, waste, traffic congestion, infrastructure overload, and tourism-related business activities that affect residents' daily lives.
The thesis also offers suggestions for businesses, local households, and the community to develop tourism products associated with the cultural and historical values of the Old Quarter, while encouraging residents to participate in monitoring, conservation, and benefit-sharing from tourism activities.
12. Future research directions:
Future studies may expand the research scope to other urban heritage areas for comparison, apply stratified sampling to improve representativeness, or conduct longitudinal research to observe changes in residents' perceptions over time.
Further research may also combine quantitative surveys with in-depth interviews and test additional factors such as community participation, trust in management agencies, fairness in tourism benefit distribution, and perceptions of overtourism.
13. Published works related to the thesis:None
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