1. Student's full name: Nguyen Thi Anh Phuong
2. Gender: Female
3. Date of birth: January 4, 1978
4. Place of birth: Hanoi
5. Student recognition decision No. 2948/2001/QD-XHNV dated December 28, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
7. Thesis topic: Application of technology in business activities at Sojo Hotel Hanoi Station
8. Major: Tourism Code: 8810101.01
9. Scientific advisor: Dr. Nguyen Ngoc Dung
Deputy Head of Tourism Faculty - University of Social Sciences and Humanities -
Vietnam National University, Hanoi
10. Summary of the thesis results: The thesis focuses on the study of technology application in business operations of Sojo Hotel Hanoi Station.
11. Practical applicability: Propose solutions to enhance and improve the effectiveness of technology application in business operations of Sojo Hotel Hanoi Station
12. Further research directions: (if any)
13. Published works related to the thesis:
Article: "Application of technology in customer experience management at Sojo Hotel Hanoi Station No. 23, November 2023 - Industry and Trade Magazine, Ministry of Industry and Trade.
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen Thi Anh Phuong 2. Sex: Female
3. Date of birth: January 4, 1978. 4. Place of birth: Hanoi
5. Admission decision number: 2948/2001/QD-XHNV Dated: December 28, 2021
6. Changes in academic process: ..........................................................................................
(List the forms of change and corresponding times)
7. Official thesis title: Applying technology in business activities at Sojo Station Hanoi Hotel
8. Major: Tourism. 9. Code: 8810101.01
10. Supervisors: Dr. Nguyen Ngoc Dung - Deputy Dean of the Faculty of Tourism - University of Social Sciences and Humanities - Hanoi National University.
11. Summary of the findings of the thesis: The thesis focuses on researching and applying technology in business activities of Sojo Ga HaNoi hotel
12. Practical applicability, if any: Proposing solutions to enhance and improve the effectiveness of technology application in business activities of Sojo Ga HaNoi hotel.
13. Further research directions, if any: ...................................................................................
14. Thesis-related publications: ..........................................................................................
Article” Applying technology in customer experience management at Sojo Ga Hanoi” published in issue 20, November, 2023 of Industry and Trade Magazine – Ministry of Industry and Trade .
