1. Student's full name: Nguyen The Cuong: 2. Gender: Male
3. Date of birth: March 12, 1979.
4. Place of birth: Phuc Yen - Vinh Phuc
5. Decision on recognition of students No. 2948/2021/QD - XHNV December 28, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
(record the forms of change and the corresponding time)
7. Thesis topic: Training activities at some 5-star hotels of Muong Thanh Group
8. Major: Tourism; Code: 8810101.01
9. Scientific advisor: Dr. Nguyen Ngoc Dung
(Include scientific title, academic degree, full name and workplace)
10. Summary of thesis results:
Firstly, the thesis has reviewed and systematized the theoretical basis of training activities in general and training activities in hotels in particular such as: concepts, internal and external factors of the enterprise affecting training activities; training content and form, training process.
Second, the thesis introduced and analyzed the current status of business development of hotels from the conditions of facilities, organizational structure and human resources, service systems, customer markets and revenue of the researched hotels (Muong Thanh Luxury Quang Ninh, Muong Thanh Luxury Da Nang, Muong Thanh Luxury Can Tho). Thereby, drawing out the favorable and difficult conditions for training activities at hotels.
Third, the thesis analyzes and qualitatively evaluates the current status of training activities of the research hotels based on secondary data of the hotels as well as in-depth interview data, survey data using questionnaires of managers and employees of these units. Thereby, the thesis has clarified the main issues of training activities such as content, form and training process being implemented at the Group as well as the research hotels. On that basis, the thesis gives general assessments of the advantages and limitations that need to be overcome in training activities at the three research hotels.
Fourthly, based on the analysis of the current status of training activities at the research hotels, the thesis makes some recommendations to improve and enhance the effectiveness of training activities.
11. Practical application: (if any)
It is a reference document for students and trainees in tourism and hotel industries and a scientific basis that hotels can refer to in implementing training activities of hotels and Muong Thanh Group.
12. Further research directions: (if any)
13. The published works related to the thesis:
(list projects in chronological order if available)
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen The Cuong 2. Sex: Male
3. Date of birth: 12/03/1979
4. Place of birth: Phuc Yen – Vinh Phuc
5. Admission decision number: 2948/2021/QD - XHNV. Dated December 28, 2021............
6. Changes in academic process: ..........................................................................................
(List the forms of change and corresponding times)
7. Official thesis title: Training activities at some 5-star hotels of Muong Thanh Group
8. Major: Tourism
9. Code: 8810101.01
10. Supervisors: Dr. Nguyen Ngoc Dung
(Full name, academic title and degree)
11. Summary of the findings of the thesis:
Firstly, the thesis has overviewed the research and systematized the theoretical basis of training activities in general and training activities in hotels in particular such as: concepts, factors inside and outside the business. affects training activities; content and form of training, training process.
Second, the thesis introduced and analyzed the current status of hotel business development from physical conditions, organizational structure and human resources, service systems, customer markets and services. revenue of researched hotels (Muong Thanh Luxury Quang Ninh, Muong Thanh Luxury Da Nang, Muong Thanh Luxury Can Tho). Thereby, we draw out favorable and difficult conditions for training activities at hotels.
Third, the thesis analyzes and qualitatively evaluates the current state of training activities of the researched hotels based on secondary data of the hotels as well as in-depth interview data, survey data using administrative questionnaires. managers and employees of these units. Thereby, the thesis has clarified the main issues of training activities such as the content, form and training process being carried out at the Group as well as the research hotels. On that basis, the thesis provides general assessments of the advantages and limitations that need to be overcome of training activities at the three research hotels.
Fourth, based on the explanation of the current status of training activities at the researched hotels, the thesis makes some recommendations to improve and enhance the effectiveness of training activities.
12. Practical applicability, if any:
It is a reference document for students and trainees in the tourism and hospitality industries and is a scientific basis that hotels can refer to in implementing training activities of hotels and Muong Thanh Group.
13. Further research directions, if any: ...................................................................................
14. Thesis-related publications: ..........................................................................................
(List them in chronological order)
