1. Student's full name: Nguyen Thi Phuong 2. Gender: Female
3. Date of birth: June 13, 1984 4. Place of birth: Hanoi
5. Student recognition decision No. 4058/2022/QD-XHNV dated December 28, 2022 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
7. Thesis topic: "Evaluation of the effectiveness of using electronic documents at the library of the United Nations International School, Hanoi"
8. Major: Information Science - Library; Code: 8320201.01 (NC)
9. Scientific advisor: Associate Professor, Dr. Do Van Hung, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
10. Summary of thesis results:
The thesis "Evaluation of the effectiveness of using electronic documents at the United Nations International School Hanoi Library" focuses on studying the effectiveness of using electronic documents at UNIS Hanoi. The study raises two main questions: what methods and criteria are applied to evaluate the effectiveness of using electronic documents, and the actual level of effectiveness in using electronic documents at the school.
The objective of the study is to identify appropriate criteria and measurement indicators, thereby building a theoretical framework to evaluate the effectiveness of using electronic documents in schools. The study identifies four main criteria including: information source quality, user satisfaction, usage statistics and costs.
The thesis consists of 5 main chapters:
Chapter 1: Research Overview - introduces electronic documents, their role, and suggests a standard evaluation framework for effectiveness that should include four factors: quality of information sources, user satisfaction, usage statistics, and cost.
Chapter 2: Research design and objectives: provides an overview of the research context and methodology of the topic, explores the United Nations International School Hanoi (UNIS Hanoi) Library and the electronic resources it provides, and describes in detail the research design, research sample used, as well as data collection and analysis methods.
Chapter 3: Research Results - presents the results obtained and analyzes the data according to four criteria. The results show that electronic documents are highly appreciated in terms of quality but need to improve user information and support to optimize resource efficiency and cost.
Chapter 4: Proposed solutions - proposes specific solutions to improve the efficiency of management and development of electronic resources at UNIS library, including improving the quality of document sources, enhancing promotion and awareness raising activities, enhancing interaction and user support.
Chapter 5: Conclusion - summarizes the research findings, points out limitations and future development directions.
11. Practical application:
The study has great practical significance in reviewing and evaluating, better understanding the behavior and needs of electronic document users at the United Nations International School Hanoi library, thereby helping UNIS library managers to develop a more effective strategy for developing and managing document resources. This standard assessment framework can also be applied and adjusted to other libraries in the country and the region, contributing to improving the quality and effectiveness of using electronic documents in education.
12. Further research directions:
To expand and enhance the value of the study, it is necessary to refine the survey instrument, add more detailed questions to collect more comprehensive data on the use of electronic documents. Direct interviews with students and teachers will provide qualitative data to help understand their needs and difficulties when using electronic documents. In addition, expanding the survey to more schools in Hanoi and throughout Vietnam will provide a more general view, helping to compare methods of managing and developing electronic documents between schools.
13. Published works related to the thesis:
Do Van Hung, Nguyen Thi Phuong (2024). Framework for evaluating the effectiveness of using electronic documents in school libraries. Information and Documentation, 3, 3-12.
INFORMATION ON THE MASTER'S THESIS
- Full name: Nguyen Thi Phuong 2. Sex: Female
- Date of birth: June 13,1984 4. Place of birth: Hanoi
- Admission decision number: 4058/2022/QD-XHNV dated December 28, 2022, issued by the Headmasters of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
- Changes in academic process:
- Official thesis title: “Evaluate effective use of digital resources in the library of the United Nations International School Hanoi”
- Major: Information - Library Science; Code: 8320201.01 (Research)
- Supervisor: Assoc. Prof. Dr. Do Van Hung, University of Social Sciences and Humanities, Vietnam National University, Hanoi.
- Summary of the findings of the thesis:
The thesis "Evaluate effective use of digital resources in the library of the United Nations International School Hanoi" focuses on the effectiveness of electronic resource usage at the United Nations International School of Hanoi (UNIS Hanoi). The research raises two main questions: what methods and criteria are applied to assess the effectiveness of electronic resource usage, and what is the actual effectiveness of using these resources at the school.
The objective is to identify appropriate criteria and metrics, thereby developing a theoretical framework for evaluating the effectiveness of electronic resource usage in schools. Four key criteria are identified: resource quality, user satisfaction, usage statistics, and cost.
The thesis consists of five main chapters:
Chapter 1: Literature Review- introduces electronic resources, their role, and proposes a standard evaluation framework that includes four factors: resource quality, user satisfaction, usage statistics, and cost.
Chapter 2: Research Subject and Design - provides an overview of the context and methodology, exploring the UNIS Hanoi library and its electronic resources, along with a detailed description of the research design, sample, and methods of data collection and analysis.
Chapter 3: Research Results - presents and analyzes data based on the four criteria. The results show that while electronic resources are highly rated for quality, improvements in user communication and support are needed to optimize usage efficiency and resource costs.
Chapter 4: Proposed Solutions - suggests specific solutions to enhance the management and development of electronic resources at the UNIS library, including improving resource quality, increasing promotional activities, raising awareness, and enhancing user interaction and support.
Chapter 5: Conclusion - summarizes the research findings, identifies limitations, and outlines future directions.
- Practical applicability:
This research holds significant practical value in reviewing and understanding user behavior and needs regarding electronic resources at the UNIS library, helping library managers at UNIS develop more effective resource management strategies. The standard evaluation framework can also be applied and adapted for other libraries nationally and in the region, contributing to improving the quality and effectiveness of electronic resource usage in education.
- Further research directions:
To expand and enhance the value of the study, the survey tool needs to be refined, with additional detailed questions to collect more comprehensive data on electronic resource usage. Direct interviews with students and teachers will provide qualitative data to better understand their needs and difficulties in using these resources. Additionally, expanding the survey to more schools in Hanoi and across Vietnam will provide a broader perspective, allowing for comparisons of management and development methods for electronic resources among schools.
- Thesis-related publications:
Do Van Hung, Nguyen Thi Phuong (2024). Evaluation framework for the efectiveness of electronic resource usage in school libraries. Information and documents, 3, 3-12.
