MASTER'S THESIS INFORMATION
1. Student's full name:Phan Viet Dua
2. Gender: Male
3. Date of birth: October 24, 1990
4. Place of birth: Bac Lieu
5. Decision on recognition of students No. 2811/2016/QD-XHNV dated: August 18, 2016 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in training process: No
7. Thesis topic name:Assessing tourists' satisfaction with cultural tourism in Bac Lieu province
8. Major: Tourism Code: Pilot
9. Scientific instructor:Dr. Pham Hong Long, University of Social Sciences and Humanities - Vietnam National University, Hanoi
10. Summary of thesis results:
The purpose of the topic "Assessing the level of satisfaction of tourists with cultural tourism in Bac Lieu province" is to assess the level of satisfaction, identify factors affecting the level of satisfaction of tourists with cultural tourism, thereby proposing some solutions to improve the level of satisfaction of tourists so that Bac Lieu province can continuously attract tourists, stimulating the development of the tourism industry. The results of the thesis include 3 main parts:
Firstly, build a model to evaluate the level of satisfaction of tourists about cultural tourism in Bac Lieu province. Besides, evaluate the conditions for developing cultural tourism to have an overview of the strengths and weaknesses of cultural tourism in Bac Lieu province.
Second, Assess the level of satisfaction of tourists. Furthermore, identify factors affecting tourists' satisfaction with cultural tourism in Bac Lieu province based on interviews with 200 tourists coming to Bac Lieu.
Third, through the factors affecting tourists' satisfaction with cultural tourism in Bac Lieu province, the author has proposed a number of solutions and recommendations to help improve tourists' satisfaction and promote tourism in Bac Lieu province to develop strongly in the future.
11. Practical application:
In particular, the research results provide local authorities, state tourism management agencies, tourism businesses, tourism workers and local people with the current status of factors that contribute to satisfaction with cultural tourism, and tourists' expectations of these factors in the research area in order to make investments and improvements to enhance tourists' satisfaction with tourism in Bac Lieu province.
12. Further research directions:
Firstly, select other research sites with large sample sizes to find out tourists’ satisfaction with cultural tourism in other localities. Secondly, expand the target group of tourists with different types of tourism to see the level of satisfaction of tourists with each type of tourism in Bac Lieu province and other provinces and cities. Thirdly, expand further in-depth research on the relationship between satisfaction and tourists’ return and recommendation.
13. Published works related to the thesis:
MASTER THESIS INFORMATION
1. Full name: Phan Viet Dua 2. Gender: Male
3. Date of birth: October 24th, 1990 4. Place of birth: Bac Lieu Province
5. Decision on Recognition of Trainees No: 2811/2016/QD-XHNV, August 18th, 2016 by the Rector University of Social Sciences and Humanities – Hanoi National University.
6. Changes in the training process: No changes
7. Thesis title: Assessment of satisfaction of tourists' on cultural tours in Bac Lieu province
8. Specialization: Tourism Code: Experimental program
9. Academic instructor: Dr. Pham Hong Long
10. Summary of the results of the thesis:
The purpose of the theme "Assessment of satisfaction of tourists' on cultural tours in Bac Lieu province" is to assess the satisfaction, determine the factors affecting the satisfaction of tourists so as to raise their satisfaction, allowing Bac Lieu province to attract more tourists, encourage the development of the tourism industry. The result of the theme consists of 3 main parts as follows:
First, to formulate the model for assessing tourists' satisfaction on cultural tourism in Bac Lieu province. In addition, the assessment of the conditions for cultural tourism development to have an overview of the strengths and weaknesses of cultural tourism in Bac Lieu province.
Second, to grade the satisfaction of tourists; Moreover, to define the factors relying on the satisfaction on cultural tourism in Bac Lieu province on the basis of interviewing 200 tourists visiting Bac Lieu
Third, through the factors affecting the tourist satisfaction on cultural tourism in Bac Lieu province, the author has proposed a number of solutions and recommendations to help improve the satisfaction of tourists and promote tourism in Bac Lieu province in the future.
11. Applicability in practice:
Particularly, the research results have provided local authorities, state authorities in tourism, tour operators, tourism workers and local people with the factors constituting the satisfaction of cultural tourists, the expectations of visitors to these factors in the study area for further investment and improvement in order to improve tourists' satisfaction regarding tourism in Bac Lieu Province.
12. Next research directions:
At first, to select other research sites of larger sample size so as to find out the satisfaction of tourists on cultural tourism in other localities. Second, to expand the range of tourists to different types of tourism to grade tourists' satisfaction in various types of tourism in Bac Lieu province and other provinces. Third, further exploration of the link between tourists' satisfaction and the return and the introduction of tourists.
13. Published works related to thesis:
Newer news
Older news
