INFORMATION ABOUT THE MASTER'S THESIS
1. Student's full name: Nguyen Van An
2. Gender: Male
3. Date of birth: November 27, 1974
4. Place of birth: Thach Ha Commune, Ha Tinh City, Ha Tinh Province
5. Decision No. 2504/2012/QD-XHNV-SDH dated November 22, 2012, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.
6. Changes in the training process: None
7. Thesis title:Resolving administrative complaints while maintaining political and social stability in Ha Tinh.
8. Major: Political Science; Code: 60 31 02 01
9. Scientific supervisor: Prof. Dr. Luu Van Sung, former Director of the Institute of Political Science, Ho Chi Minh National Academy of Politics.
10. Summary of the thesis results: A brief overview of the theoretical basis and regulations of the Party and State on citizens' right to complain, and the responsibility of heads of all levels in resolving administrative complaints; the current situation of complaints and the results of resolving administrative complaints in Ha Tinh; clarification of the causes and trends of complaints and the resolution of administrative complaints in relation to political and social stability in Ha Tinh; supporting documents and data on the situation of complaints and the results of resolving administrative complaints in Ha Tinh during two periods (from 2001 to 2005 and from 2008 to 2011) to clearly show the impact of this work on political and social stability in the locality; thereby emphasizing and affirming that if the work of resolving administrative complaints is done well, it will maintain political and social stability in the locality, contributing to creating a favorable environment for the socio-economic development of the province. Drawing lessons learned from the handling of administrative complaints at the local level; simultaneously highlighting the requirements, challenges, and issues arising in the current period that need to be addressed to improve the handling of complaints; and proposing solutions to enhance the effectiveness and efficiency of administrative complaint resolution work in order to further consolidate and strengthen political and social stability in Ha Tinh in the future.
11. Practical applicability: The lessons learned and solutions presented in this thesis aimed at improving the efficiency and effectiveness of administrative complaint resolution in Ha Tinh can be used as a reference and applied by administrative managers to better handle administrative complaints in their localities.
12. Future research directions: Resolving land disputes - challenging issues in the future.
13. Published works related to the thesis: There are articles published in the Government Inspectorate Journal, specifically:
- Authorization to file complaints - From regulations to practical application [Government Inspectorate Magazine, No. 04, April 2005];
- Law on Complaints and Denunciations - From Regulations to Practical Application [Government Inspectorate Magazine, No. 03, March 2010];
- Focusing on the grassroots - Solutions to improve the effectiveness of handling complaints and denunciations [Government Inspectorate Magazine, No. 02, February 2011];
- Receiving and processing complaints and denunciations - There are still obstacles and shortcomings [Government Inspectorate Magazine, No. 06, June 2012].
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen Van An2. Gender: Male
3. Date of birth: November 27, 19744. Place of birth: Ha Tinh
5. Admission decision number: 2504/2012/QD-XHNV-SĐ dated November 6, 2012 by the Rector of University of Social Sciences and Humanities, Vietnam National University - Hanoi
6. Changes in academic process: None
7. Official thesis title:Resolving administrative complaints to maintain social-political stability in Ha Tinh
8. Major: Politics; 9. Code: 60 31 02 01
10. Supervisor: Prof. Dr. Luu Van Sung, Lecturer, Ho Chi Minh National Academy of Politics
11. Thesis summary: Summary of theoretical framework and regulations of the Party and State about citizen's right to complaint, responsibility of resolving administrative complaints of heads at all levels; actual situation of settling administrative complaints in Ha Tinh; clarify the cause, tendency of complaints and the settlement of administrative complaints and political-social stability in Ha Tinh; show document, data citations of complaint situations and the results of settling administrative complaints in Ha Tinh during the two periods (from 2001 to 2005 and from 2008 to 2011) to demonstrate its impact to the stability of the province's socio-politics, therefore emphasizing and confirming that settling administrative complaints could keep local socio-political situation stable, contributing to creating favorable conditions for socio-economic development; draw experiences to settle administrative complaints in the province; At the same time identify the requirements, challenges, and issues for the present, continue to work efficiently on settling administrative complaints and provide solutions to improve the efficiency and effectiveness of the settlement of administrative complaints to continue to strengthen and enhance socio-political stability in Ha Tinh in the future.
12. Practical applicability: The administration can refer to, or apply the experiences and solutions in improving the efficiency and effectiveness of resolving administrative complaints in Ha Tinh provided in the thesis, in order to better settle administrative complaints in their own local provinces.
13. Further research directions: Settling complaints on land ownership – future issues and challenges.
14. Thesis-related publications: Articles published in Government Inspector Journal, namely:
- Authorizing complaints - From theory to practice [GI Journal, No. April 4, 2005];
- Law on Complaints and Denunciations - From theory to practice [GI Journal, No. March 3, 2010];
- Back to basis – Resolutions to improve the efficiency of the settlement of complaints and denunciations [GI Journal, No. 02, February 2011];
- Receive and handling complaints and denunciations - obstacles and inadequacies [GI Journal, No. June 6, 2012].
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