MASTER'S THESIS INFORMATION
1. Student's full name: Nguyen Van An:
2. Gender: Male
3. Date of birth: November 27, 1974
4. Place of birth: Thach Ha Commune, Ha Tinh City, Ha Tinh Province
5. Student recognition decision No. 2504/2012/QD-XHNV-SDH dated November 22, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in training process: No
7. Thesis topic name:Resolving administrative complaints with maintaining political and social stability in Ha Tinh
8. Major: Political Science; Code: 60 31 02 01
9. Scientific advisor: Prof. Dr. Luu Van Sung, former Director of the Institute of Political Science, Ho Chi Minh National Academy of Politics
10. Summary of the results of the thesis: Outline the theoretical basis, regulations of the Party and State on citizens' right to complain, responsibility for handling administrative complaints of leaders at all levels; the current situation of complaints and results of handling administrative complaints in Ha Tinh; clarify the causes, trends of complaints and handling administrative complaints with political and social stability in Ha Tinh; cite documents and data on the situation of complaints, results of handling administrative complaints in Ha Tinh in two periods (from 2001 to 2005 and from 2008 to 2011) to clearly see the impact of this work on political and social stability in the locality; thereby emphasizing the proof and affirming that if the work of handling administrative complaints is done well, it will maintain political and social stability in the locality, contributing to creating a favorable environment for socio-economic development of the province; draw lessons for the work of handling administrative complaints at the local level; at the same time, raise the requirements, challenges and issues arising in the current period, need to continue to do a good job of handling complaints and propose solutions to improve the efficiency and effectiveness of handling administrative complaints to continue to consolidate and enhance political and social stability in Ha Tinh in the coming time.
11. Practical applicability: The lessons learned and solutions to improve the efficiency and effectiveness of administrative complaint settlement in Ha Tinh in the thesis can be referred to and applied by administrative managers to improve the work of administrative complaint settlement in their localities.
12. Further research directions: Resolving land complaints - future challenges
13. Published works related to the thesis: There are articles published in the Government Inspectorate Magazine, specifically:
- Complaint authorization - From regulations to practical application [Government Inspectorate Magazine, No. 04, April 2005];
- Law on Complaints and Denunciations - From regulations to practical application [Government Inspectorate Magazine, No. 03, March 2010];
- Grassroots orientation - Solutions to improve the effectiveness of handling complaints and denunciations [Government Inspectorate Magazine, No. 02, February 2011];
- Receiving and handling complaints and denunciations - There are still problems and shortcomings [Government Inspectorate Magazine, No. 06, June 2012].
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen Van An2. Gender: Male
3. Date of birth: November 27, 19744. Place of birth: Ha Tinh
5. Admission decision number: 2504/2012/QD-XHNV-SĐ dated November 6, 2012 by the Rector of University of Social Sciences and Humanities, Vietnam National University - Hanoi
6. Changes in academic process: None
7. Official thesis title:Resolving administrative complaints to maintain social-political stability in Ha Tinh
8. Major: Politics; 9. Code: 60 31 02 01
10. Supervisor: Prof. Dr. Luu Van Sung, Lecturer, Ho Chi Minh National Academy of Politics
11. Thesis summary: Summary of theoretical framework and regulations of the Party and State about citizen's right to complaint, responsibility of resolving administrative complaints of heads at all levels; actual situation of settling administrative complaints in Ha Tinh; clarify the cause, tendency of complaints and the settlement of administrative complaints and political-social stability in Ha Tinh; show document, data citations of complaint situations and the results of settling administrative complaints in Ha Tinh during the two periods (from 2001 to 2005 and from 2008 to 2011) to demonstrate its impact to the stability of the province's socio-politics, therefore emphasizing and confirming that settling administrative complaints could keep local socio-political situation stable, contributing to creating favorable conditions for socio-economic development; draw experiences to settle administrative complaints in the province; At the same time identify the requirements, challenges, and issues for the present, continue to work efficiently on settling administrative complaints and provide solutions to improve the efficiency and effectiveness of the settlement of administrative complaints to continue to strengthen and enhance socio-political stability in Ha Tinh in the future.
12. Practical applicability: The administration can refer to, or apply the experiences and solutions in improving the efficiency and effectiveness of resolving administrative complaints in Ha Tinh provided in the thesis, in order to better settle administrative complaints in their own local provinces.
13. Further research directions: Settling complaints on land ownership – future issues and challenges.
14. Thesis-related publications: Articles published in Government Inspector Journal, namely:
- Authorizing complaints - From theory to practice [GI Journal, No. April 4, 2005];
- Law on Complaints and Denunciations - From theory to practice [GI Journal, No. March 3, 2010];
- Back to basis – Resolutions to improve the efficiency of the settlement of complaints and denunciations [GI Journal, No. 02, February 2011];
- Receive and handling complaints and denunciations - obstacles and inadequacies [GI Journal, No. June 6, 2012].
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